Assist clients and broker partners by being the first point of contact on service needs and issues.
Process operational requests such as funds distributions, journals, account updates, and ACATs initiation.
Research and resolve client issues related to forms, transfers, and other operational items.
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and 24/5 trading. The company is backed by $400 million in funding and has a global team of 400+ members.
Manage user testing and reporting, triaging issues and tracking test execution to expedite project milestones.
Deliver client training on APIs and product functionality, including material preparation and hands-on demonstrations.
Define data integration mapping and product configurations, support conversion strategy and execution, and ensure production readiness through checklist activities and stakeholder collaboration.
Broadridge Financial Solutions is a global technology leader providing technology and operations platforms for financial services, processing over 7 billion communications annually and underpinning daily average trading of over $15 trillion in securities. With over 15,000 associates across 21 countries, it fosters a collaborative, inclusive, and healthy environment that empowers associates to be authentic and bring their best to work.
Process daily incoming and outgoing ACATS transfers within industry timelines, validating client information and asset eligibility.
Handle communications with contra firms, transfer agents, and partner brokers to coordinate on rejections and documentation.
Partner with engineering to automate daily self-clearing workflows and drive continuous operational improvement.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. With a diverse team of 400+ globally distributed members and $400 million in funding from top-tier investors, we are committed to open-source contributions and fostering a vibrant community.
Lead the design and buildout of Alpaca’s core clearing infrastructure across brokerage, custody, ledger, asset movement, and global market expansion.
Define long-term architecture for clearing platform across accounts, positions, balances, ledgers, settlements, and regulatory records.
Partner with engineering, operations, finance, compliance, and legal to build scalable, controlled, and regulator-ready systems.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. Our diverse team of 400+ globally distributed members is deeply committed to open-source and community.
Support the execution of Alpaca’s cybersecurity risk management program.
Conduct cyber risk assessments across cloud infrastructure, APIs, trading systems, and internal platforms.
Assist in identifying, documenting, and evaluating AI-related risks such as model risk, data privacy, and bias.
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. The company is backed by $400 million in funding and has a globally distributed team of 400+ members.
Oversee high-risk client case reviews and lead complex EDD assessments involving PEPs, adverse media, and source of wealth.
Act as the primary escalation point, liaise with MLROs and leadership, and drive continuous improvements to EDD workflows.
Mentor team members, lead AML/CFT training, and monitor output quality to ensure regulatory compliance.
Binance is a global blockchain ecosystem behind the world's largest cryptocurrency exchange. With 300+ million users across 100+ countries, Binance offers a flat-structured, fast-paced environment focused on digital asset innovation.
Own payments and fraud operations end to end, balancing fraud loss and customer friction.
Manage third-party vendors and set strategy for scaling payments trust.
Lead incident response and optimize checkout conversion.
Courtyard.io is one of the fastest-growing collectibles startups, making it faster, easier, and more exciting to discover, collect, and cash out instantly. We are a remote-first company hiring across all functions to push the boundaries of what's possible in collectibles and digital ownership.
Design and implement highly scalable brokerage systems and microservices.
Collaborate with global teams to enhance the core framework and support multiple languages, currencies, and markets.
Act as incident commander during regional business hours, ensuring proactive 24x7 stability.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. With a global team of 400+ members spanning multiple countries, we are deeply committed to open-source contributions and fostering a vibrant community.
Own insider risk investigations from triage through closure, including case timelines and escalation.
Mature the Insider Risk Management Program and DLP capabilities across environments.
Partner with People, Legal, Compliance, and IT on sensitive cases involving data misuse and departures.
Alpaca is a global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. With over 400 employees worldwide, we foster a diverse, remote-first culture centered on curiosity, empathy, and accountability.
Act as primary contact for B2B/enterprise customers, driving relationships from launch to renewal.
Ensure customer satisfaction, retention, and success by managing escalations and monitoring progress.
Collaborate cross-functionally with Product, Sales, and Broker Dealer to champion partner needs and influence roadmap priorities.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. The company has over 400 globally distributed employees and is backed by $400 million in funding from top-tier investors.
Set the product direction and roadmap for margin financing & securities lending and clearing & settlement systems.
Own the architecture design of clearing and settlement systems, including trade clearing, position and balance settlement, multilateral netting, fee and interest settlement, and reconciliation.
Improve core margin systems including collateral valuation, cross/isolated margin logic, interest accrual, borrow/lend flows, and liquidation handling.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries, with a flat structure and diverse workforce.
Collaborate with globally-distributed teams to strengthen the Financial Crimes program and investigate suspicious activity.
Screen transactions against sanctions, respond to regulatory inquiries, and prepare SAR recommendations.
Conduct CIP/KYC, CDD, and EDD reviews to identify and mitigate customer and firm-wide risk.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. The company has a globally distributed team of 400+ members, backed by $400 million in funding, and values curiosity, empathy, and accountability.
Own the monthly PNL reconciliation process, confidently identifying and resolving discrepancies to ensure the firm’s numbers are accurate and well-supported.
Review and approve all supplier invoices, with an eye toward cost control and ensuring the firm is never overpaying for expenses, resolving discrepancies if they arise.
Manage payroll across the US and Canada using ADP, accurately and on schedule.
NumerixS Quant builds quantitative trading strategies grounded in science and driven by technology. The team consists of scientists, mathematicians, and physicists, and fosters a collegial atmosphere.
Partner with cross-functional teams and agencies to deliver high-impact event experiences.
Vanta helps businesses earn and prove trust by automating security monitoring and compliance. The company has a kind and talented team, and many have been successful without prior security experience.
Lead daily merchant boarding, underwriting, and risk monitoring operations, modernizing processes with AI and automation.
Partner with cross-functional teams to evolve policies, vendor integrations, and portfolio risk reporting.
Build and scale a high-performing team, defining SLAs and KPIs for decision speed and risk management.
Versapay turns accounts receivable into a competitive advantage by automating AR processes, connecting finance teams, customers, and business systems. With over 10,000 customers and processing over $257B annually, the company is a scale-up focused on innovation and growth.
Own daily reconciliation and exception handling across payment rails.
Monitor payment flows, resolve transaction issues, and drive operational incidents.
Build automation and AI-enabled workflows to scale operations.
Bastion provides regulated infrastructure for businesses to hold, move, and issue stablecoins. They are a startup with a fast-paced, AI-first culture, working across teams to build scalable payment operations.
Act as the go-to product and technical expert for Alpaca's enterprise partners across APAC, bridging technical and business conversations.
Provide technical support and relationship management for existing enterprise customers, guiding them through API integration and onboarding.
Partner with Sales and Solutions teams on pre-sales technical discussions, demo strategy, and create sales support materials including Mandarin-language collateral.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more, serving hundreds of financial institutions across 40 countries. They are a dynamic team of 400+ globally distributed members who thrive working from around the world, with core values of Stay Curious, Have Empathy, and Be Accountable.
Serves as the primary client relationship owner throughout the deal lifecycle, building trust and coordinating pre-closing solicitation, payment, and escrow transactions.
Negotiates payment and escrow agreements, directs and mentors Relationship Associates, and ensures accurate collection of KYC forms.
Manages multiple time-sensitive workstreams under real deadline pressure, requiring sound judgment, discretion, and strong communication skills.
SRS Acquiom provides a platform and services to manage complex M&A and loan agency transactions efficiently. The company has supported over 11,500 transactions globally since 2007, with offices in Denver, London, and Amsterdam, and fosters an entrepreneurial, growth-oriented culture.
Own the global BSA/AML program end to end, including policy, risk assessment, and regulatory reporting.
Partner with product, risk, and engineering teams to build crypto and stablecoin financial crime controls.
Design and enhance transaction monitoring and fraud detection capabilities to support regulatory expectations and operational efficiency.
Flex is building the AI-native private bank for business owners, re-architecting the entire financial system for entrepreneurs. Since launching in September 2023, Flex has scaled to nine-figure annualized revenue with a clear path to profitability, and operates with a culture of extreme ownership, small teams, and high trust.
Own CEG's end-to-end M&A integration strategy, ensuring scalability across simultaneous deals of varying complexity.
Serve as CEG's primary representative in company-level Integration Management Office processes, advocating for the function's interests.
Lead cross-functional integration execution with Customer Success, Professional Services, Renewals, and Implementation teams.
ServiceNow provides an AI-powered platform for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company fosters an AI-native culture where technology and talent collaborate to drive innovation.