Source Job

US

  • Own the company’s fraud prevention program including team management, tooling, rule design, vendor management, and fraud performance reporting.
  • Lead chargeback and dispute strategy including representation processes and card network compliance.
  • Manage payment gateway performance, authorization rates, decline recovery, and cost optimization.

Vendor Management

20 jobs similar to Senior Manager, eCommerce Payments & Fraud

Jobs ranked by similarity.

US Unlimited PTO

  • Make operational decisions regarding payment portals that ensure accuracy, cost efficiency, and seamless customer payment experience.
  • Drive adoption and utilization of autopay and Quench’s portal, including hosted pay pages, payment links in invoices and promoting reduced customer payment friction.
  • Build automated reporting tools and dashboards to track payment performance, decline trends, settlement activity, and operational risks.

Culligan Quench delivers on-demand filtered water solutions. They serve over 120,000 customers across North America with bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers.

$70,730–$92,000/yr
US

  • Lead the digital commerce strategy for key partners, driving growth through branded payment solutions.
  • Build and manage partner relationships, ensuring alignment on goals, performance, and long-term strategic vision.
  • Collaborate cross-functionally with Product, Marketing, Sales, IT, and Finance to deliver seamless, innovative programs.

Blackhawk Network (BHN) provides branded payment solutions through a single global platform, helping businesses grow revenue, increase loyalty, and engage consumers. BHN's network spans the globe with more than 400,000 consumer touchpoints, fostering a culture that embraces continuous learning and the thoughtful integration of AI.

US

  • The Payment Operations & Fraud team at NBCUniversal is looking for interns.
  • Help ensure seamless payment experiences while safeguarding the business against fraudulent activity within a consumer-driven economy.
  • Gain hands-on exposure to both the payments and fraud ecosystems.

NBCUniversal is one of the world's leading media and entertainment companies that creates world-class content. With leading entertainment and news brands, they distribute filmed entertainment and programming through film and television studios and operate theme parks.

$144,770–$244,000/yr
US Unlimited PTO

  • Lead complex fraud investigations from intake through resolution.
  • Build and maintain surveillance workflows to detect emerging fraud patterns.
  • Manage ongoing risk advisory relationships with retail partners.

Blackhawk Network (BHN) offers a global platform for branded payment solutions, helping businesses grow revenue, increase loyalty, and engage consumers. They have over 400,000 consumer touchpoints and are committed to diversity and inclusion.

US

  • Create roadmaps that balance user needs, revenue growth, compliance requirements, and architectural scalability.
  • Own the product lifecycle from discovery through launch and iteration for all Payments features.
  • Write detailed payment specifications for processing payments with new and existing partners.

Carefeed simplifies day-to-day operations at senior living communities by replacing manual work with easy-to-use tools. They are a leading SaaS healthcare software company dedicated to helping post-acute care providers simplify their operations and build stronger connections.

US

  • Own end-to-end program management for supplemental benefit implementations.
  • Lead vendor management across multiple benefit categories, serving as the primary point of accountability for vendor performance and delivery.
  • Drive large, complex implementations by coordinating across Plan Product, Operations, Call Center Operations, Compliance, and external partners.

Clover Health is reinventing health insurance by combining the power of data with human empathy to keep members healthier. They've created custom software and analytics to empower clinical staff to intervene and provide personalized care. They are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

$127,500–$178,000/yr
US 4w PTO

  • Drive end-to-end program management activities across software engineering, product, finance, and design.
  • Act as a liaison between Product, Software Engineering, Business, and QA teams through all phases of the development process.
  • Foster a collaborative and productive working environment with open communication to all stakeholders.

Oura's mission is to empower every person to own their inner potential, offering award-winning products that help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. They've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

$307–$341/mo
Philippines

  • Manage day-to-day operations for our Shopify store.
  • Handle customer subscriptions, troubleshoot recurring billing issues, and handle swaps or cancellations within the Skio platform.
  • Monitor incoming orders and ensure they are moving through the fulfillment pipeline efficiently.

Wing Assistant is the world’s first on-demand B2B concierge service, redefining the "Future of Work" by connecting innovative companies with top-tier global talent. They are a tech-enabled platform that combines a sophisticated software experience with elite human intelligence.

Global

  • Own full features across payments and monetization.
  • Build and improve systems for checkout, subscriptions, billing, and plan management.
  • Work across backend and frontend to deliver a seamless purchasing experience.

Mighty Networks is a pioneering community platform that’s delivered $500M in community earnings to our customers in the past year. Tens of thousands of creators choose Mighty to bring people together with private or paid communities, courses, and events.

$88,484–$99,544/yr
Global Unlimited PTO 16w maternity

  • Manage daily payment tasks and flow; be the main contact for payment processing rules in various countries; help Sales and other teams with banking or payment provider issues.
  • Own global payment execution, ensuring payments to employees and contractors are processed precisely and timely; own the research and resolution of payment reconciliation discrepancies on a daily basis.
  • Drive process improvements and efficiency solutions, including automation of daily operations workflow processes; develop tools/metrics and dashboards to track performance of payment metrics.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. With core values at heart and a future focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.

$110,000–$125,000/yr

  • Manage the development, implementation, and maintenance of the asset protection program with a keen focus on shrink awareness, physical security, external/internal theft & fraud, and safety in assigned areas.
  • Responsible for ensuring physical security protocols and standards are installed and being executed by store teams during new store openings, remodel, and relocation of existing locations within assigned area(s).
  • Subject Matter Expert for the handling and management of critical incidents to mitigate employee/customer impact, brand damage, and business continuity in the event of a disaster.

Vuori is redefining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. They draw inspiration from an active coastal California lifestyle and aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose.

Global

  • Own the end-to-end ecommerce growth strategy for a portfolio of high-growth DTC brands.
  • Build and continuously optimize full-funnel growth plans that connect paid media, onsite CRO, merchandising, pricing, promotions, and lifecycle marketing.
  • Identify revenue unlocks across PDPs, PLPs, checkout, subscriptions, bundles, upsells, and post-purchase flows.

Lunar Solar Group is an advertising agency that helps consumer-focused brands identify growth opportunities and implement disruptive marketing strategies. As a globally recognized growth consultancy, technology studio, and full-service digital marketing agency, they solve complex growth challenges.

Americas

  • Own pipeline and revenue across e-commerce brands.
  • Define and improve PLG conversion loops.
  • Build relationships with Shopify partners and commerce enablement players.

Terrific is building the next generation of social commerce through live shopping powered by real-time data and AI. They believe customer data should belong to the brands who earn it — not third-party platforms. Terrific is a fast-moving, global team.

US

  • Driving regional and global Asset Protection initiatives.
  • Collaborating to drive risk and loss reduction activities.
  • Identifying risk opportunities at store, market, and regional levels.

Arc'teryx is a high-performance outdoor equipment and apparel company, committed to designing top-quality products. They foster a culture of inclusivity and innovation, with a focus on sustainability and creating positive change in the world.

US 4w PTO

  • Own and drive expansion, retention, and long-term success for a portfolio of existing key merchant accounts
  • Execute on strategic account planning, QBRs (Quarterly Business Reviews), and client-facing product training
  • Partner cross-functionally with Sales and Product teams to achieve product adoption and client-led feature requests

Breeze is building the universal payment layer to unify all currencies—fiat and crypto—so businesses and consumers can transact seamlessly. They are a dynamic startup, backed by Sequoia Capital.

6w PTO

  • Lead and develop the Technical Integration / Seller Onboarding team.
  • Responsible for the strategic development of technical seller onboarding.
  • Steer performance through KPIs, reports, and business reviews.

Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.

$135,000–$150,000/yr
US

  • Own KPI frameworks for ecommerce and subscription performance.
  • Identify high-impact CRO opportunities across web and app experiences.
  • Manage, coach, and develop the Senior Associate Analyst.

Nutrafol pioneers clinically tested products for hair growth, supporting people's hair journeys with a multi-factorial approach. They are recommended by over 7,500 physicians and hair professionals, embracing individuality, wellness, and innovation to help customers grow.

Global 4w PTO

  • Lead and develop a team of 3–4 Customer Support Agents, providing coaching, feedback, and day-to-day guidance
  • Own the escalations queue in Gorgias, our customer support platform — working directly with customers and agents to diagnose complex issues and drive resolution quickly
  • Build, document, and continuously improve support SOPs and workflows across both Italist and HEWI

Inspiration Commerce Group (ICG) buys and builds companies that help people find and buy the products they love. They are a global group of ~50 people with businesses across the US, UK, and EU.

$95,000–$105,000/yr
US

  • Lead the day-to-day planning, management, and execution of our digital merchandising strategy
  • Own how products are presented across collection pages, ensuring the site reflects brand storytelling and business objectives
  • Build and maintain the site merchandising calendar, aligning launches, promotions, and seasonal moments with cross-functional teams

BaubleBar designs accessories that make life more fun. Founded in 2010, the Company is known for its statement-making styles that create joy and bring people together and their unabashedly optimistic perspective can be found across multiple accessory categories that are sold direct to consumer and at 8,500+ retail stores globally.

$165,000–$180,000/yr
US

  • Own and articulate a clear product vision and strategy for payments.
  • Lead payments products through the full product development lifecycle.
  • Serve as the subject-matter expert for payments and ensure products are built with a strong understanding of payments operations.

Versapay turns accounts receivable (AR) into a competitive advantage by removing friction and unlocking working capital. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.