Own end-to-end execution of CRM campaigns and always-on lifecycle journeys across Email, SMS, Push, and App.
Manage and support CRM Associates by assigning work, setting priorities, reviewing builds, and providing coaching and feedback.
Lead A/B testing and optimization efforts to improve engagement, conversion, and retention performance.
Nutrafol is a company that creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They are recommended by over 7,500 physicians and hair professionals for trusted, reliable results, embracing individuality and differences.
Own Lifecycle Marketing as a revenue function across the full customer journey.
Build and manage Birdy Grey’s always-on lifecycle architecture across lead nurture, conversion and more.
Develop milestone-driven customer journeys that reflect the realities of wedding planning over time.
Birdy Grey is a direct-to-consumer brand with the mission of celebrating friendships during weddings. Founded in 2017, they offer affordable bridesmaid dresses and groomsmen suits, along with accessories, and have dressed over 2 million bridesmaids.
Own end-to-end lifecycle strategy and execution across acquisition, onboarding, engagement, churn, retention, and win-back.
Lead CRM/ESP strategy and innovation, including optimization, vendor management, and potential migrations – ensuring our platforms are scalable and future-ready.
Build automated, behaviorally-driven lifecycle journeys and ad hoc campaigns across email, SMS, and emerging channels.
Axios is a media company focused on delivering news and information efficiently. They are known for their "Smart Brevity" style. The company values open communication, diversity, and creating a positive work environment.
Develop and execute lifecycle marketing programs that support provider acquisition and engagement.
Design personalized messaging strategies tailored to different provider cohorts.
Analyze campaign performance and provider behavior data to identify engagement opportunities.
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care accessible. Founded in 2013, they are the world’s largest online therapy service with over 30,000 therapists helping millions globally.
Act as a visible agent of change within the CRM organization; shift team mindset from campaign execution to member-centric growth thinking.
IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. They think self-discovery, self-expression, and confidence are beautiful, and pride themselves to be a remote-first company.
Own lifecycle campaigns from concept through development, QA, deployment, and optimization
Design and execute behavior-triggered lifecycle messaging programs
Analyze campaign results and translate insights into follow-up improvements
Doola simplifies business formation, payment setup, compliance, and taxes. They empower entrepreneurs and businesses of all sizes and are committed to creating an inclusive environment for all employees.
Support segmentation updates, manual data uploads, audience list refreshes and QA within Braze.
Support execution of ongoing member‐engagement campaigns (launch, monitoring, optimization).
Coordinate communications reviews with external partners (virtual-care, navigation programs, vendor support) including scheduling reviews, collecting assets, ensuring brand/tone alignment.
Gravie's mission is to create health benefits that actually benefit small and midsize businesses and their employees. With innovative benefit solutions and services, they are developed and delivered by a diverse group of unique people.
Own lifecycle strategy and execution across email, in-product, and other channels.
Map and maintain end-to-end customer journeys, identifying key moments, gaps, and opportunities for impact.
Design and execute end to end lifecycle programs from ideation through launch, QA, and iteration.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security. They have a kind and talented team, and empower companies to practice better security and prove it with ease.
Build customized customer journeys in marketing cloud through combined expertise in database management and data extensions.
Optimize our use of Salesforce reports and automations to monitor and optimize KPIs.
Responsible for the email platform optimization, acting as the subject matter expert for optimizing all email KPIs including inbox deliverability, data feeds, mobile metrics
Brightspeed provides fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management, with a vision to accelerate the upgrade of copper to fiber optic technologies.
Manage the member-facing marketing technology stack.
Build and maintain campaigns and lifecycle journeys.
Develop scalable processes for campaign execution and reporting.
Jobgether is a platform simplifying the job application process via AI-powered matching. They connect candidates with fitting roles ensuring fair review, while final decisions are managed by the hiring company's internal team.