Provide technical support for installation, startup, and commissioning of products.
Troubleshoot systems on site or via phone and train customers on operation.
Coordinate service schedules and create detailed reports for support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets globally.
Monitor critical accounts and provide quick problem resolution, including installation, maintenance, and removal of equipment.
Analyze equipment performance, implement modifications, and provide technical support to customers and other technicians.
Complete administrative tasks, manage preventative maintenance, and travel extensively across the United States.
FUJIFILM North America Corporation is a leading graphic distributor that delivers office and commercial print solutions, digital transformation, and packaging products. With over 70,000 employees globally, they offer a collegial culture and flexible work environment.
Provide technical support, troubleshooting, and repair for all Intuitive products to ensure high customer satisfaction.
Perform scheduled maintenance, system inspections, and upgrades in compliance with procedures and timelines.
Manage assigned territory, including customer relationships, installation coordination, and administrative tasks.
Intuitive is a global leader in robotic-assisted surgery, creating technologies like the da Vinci surgical system and Ion to transform minimally invasive care. With nearly 30 years of history, the company employs a dedicated team of engineers, clinicians, and innovators focused on improving surgical outcomes worldwide.
Travel to customer locations to maintain and install dispensing equipment, including electrical, pneumatic, and plumbing components.
Assist customers in equipment use and maintenance, and work closely with sales to ensure satisfaction and resolve issues.
Maintain inventory of equipment and parts, and prepare weekly reports for management review of service activities.
Sika is a global innovation and sustainability leader in specialty chemicals for construction and industry, with over 100 years of experience. The company employs approximately 33,000 people worldwide and fosters a culture of entrepreneurship and safety.
Perform all scheduled maintenance activities including inspections, preventive maintenance, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within specified territory.
Coordinate system and hardware delivery and installation, and complete administrative duties.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. The company develops technologies like the da Vinci surgical system and Ion, and is united by a purpose to make surgery smarter, safer, and more human.
Provide front-line technical support for LGC's laboratory instrumentation and consumables, including installations, repairs, preventative maintenance, and training.
Collaborate with internal teams and customers to resolve technical issues, ensuring high customer satisfaction with up to 75% travel domestically and internationally.
Contribute to business growth by achieving service KPIs such as Fixed Right First Time, customer satisfaction, and turnaround time.
LGC is a leading global life science tools company providing mission-critical components for genomic analysis and quality assurance. With over 175 years of scientific heritage, the company values collaboration, integrity, and brilliance.
Provide hands-on on-site support to installers for Tenant Power installations, ensuring technical standards are met.
Act as a feedback loop between installers and internal teams to improve processes and guides.
Collaborate with housing associations, installers, and suppliers to ensure smooth transitions from installation to live operation.
Octopus Energy is on a mission to drive the global renewable energy revolution. We are a recognized global leader in decarbonizing the planet, with a strong culture of innovation and inclusivity.
Perform emergency repairs, installations, site integrations, and routine maintenance for internal and external customers.
Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues.
Ensure world-class support outcomes including CSAT, issue resolution time, and first-time-fix metrics.
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We are a rapidly growing commercial company delivering cutting-edge automation solutions for industrial and warehouse applications.
Perform preventative maintenance, routine repair, and calibration of water analysis instrumentation at customer sites.
Provide positive customer experience and serve as on-site contact for technical and service-related issues.
Travel daily to customer sites within a 2-hour radius, with overnight stays required.
Hach ensures water quality for people around the world through reliable, easy-to-use solutions. Part of Veralto, a $5B global leader with 17,000 associates, the company fosters a supportive team environment and offers meaningful work with growth opportunities.
Provide technical support, troubleshooting, repair, and maintenance of Intuitive surgical systems.
Perform installation, scheduled maintenance, and system upgrades at customer sites.
Collaborate with internal teams and deliver training to customers and staff.
Intuitive Surgical develops and manufactures robotic-assisted surgical systems for minimally invasive care. As a global leader, the company fosters a culture of innovation and excellence, with a strong focus on customer support and advancing patient outcomes.
Travel 100% to customer sites across the US to install Bluetooth beacon and gateway solutions.
Use iPads and mobile tools to plan layouts, register hardware, and complete digital documentation.
Troubleshoot installation issues and verify system performance to ensure reliable safety technology deployment.
Raptor provides school safety software and mobile technology to protect students and staff. They serve 60,000 schools in 55 countries and emphasize a culture of innovation and collaboration.
Install, maintain, and repair Labman automation systems across the US, providing remote and onsite technical support.
Diagnose mechanical, electrical, and electromechanical faults, and perform preventive maintenance and system upgrades.
Build strong customer relationships and deliver training to ensure long-term system performance.
Labman designs and builds laboratory automation systems for scientific applications. They are a growing company that values shared effort, excellence, humility, sustainability, and fun, offering ongoing training.
Assist with major component repair services for renewable energy assets.
Perform removal and replacement of major components and large corrective repairs.
Travel extensively to support field operations and ensure safety and quality.
EDF Power Solutions provides clean energy solutions including wind, solar, storage, and EV charging. They are a market-leading independent power producer with a collaborative team environment.
Install, commission, and troubleshoot complex industrial systems for food and beverage operations.
Lead onsite projects, ensuring safety, quality, and customer satisfaction.
Provide training and remote support while working independently in dynamic environments.
Our partner provides advanced industrial systems supporting critical food and beverage operations. They maintain a collaborative global culture focused on innovation and continuous improvement.
Diagnose electrical and mechanical failures in real time using voltage, current, temperature, and relay-state data.
Guide field technicians through troubleshooting and root-cause identification via phone.
Document every technician interaction accurately to ensure clear case handoffs.
LVT provides AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Recognized as one of the fastest-growing companies in intelligent site technology, it is a top-tier growth company with strong leadership and product excellence.
Perform installation, on-demand and scheduled service, and training on general-purpose packaging equipment.
Troubleshoot and repair mechanical, electrical, hydraulic, pneumatic, and PLC issues.
Travel daily by auto with frequent overnight stays to customer sites in the region.
Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations. With over $2B in revenue, 80+ manufacturing facilities, and 9,000 employees worldwide, Signode is the Transit Packaging Division of Crown Holdings and a pioneer in industrial packaging.
Lead commissioning, troubleshooting, and optimization of industrial combustion systems across Mexico.
Serve as primary technical liaison for customers and mentor less-experienced service personnel.
Support commercial efforts by identifying sales opportunities and strengthening customer relationships.
Bloom Engineering improves environmental sustainability and performance of industrial heating applications, focusing on aluminum and steel industries. Headquartered in Pittsburgh since 1934, it serves a global customer base through subsidiaries in Germany, India, and China.
Perform technical evaluations of non-certified equipment to verify compliance with safety standards.
Communicate with clients to schedule inspections, provide technical guidance, and address questions.
Prepare detailed technical reports outlining required modifications and corrective actions.
The partner company is focused on global product safety and compliance initiatives. They offer an international and multicultural environment with a focus on quality and innovation.
You perform inspection, troubleshooting, and maintenance of hydrodynamic and geared industrial equipment.
You lead field service assignments while ensuring safety and compliance with industry best practices.
You deliver commissioning, preventive maintenance, and emergency repairs for industrial rotating equipment.
Our partner specializes in industrial power transmission equipment for the Power, Oil & Gas sector. They are committed to sustainability and offer a flexible work environment with a focus on employee growth.
Lead or support installation, startup, commissioning, and acceptance testing of highly customized electron beam systems.
Diagnose and resolve complex electrical, mechanical, vacuum, high-voltage, motion control, and electromechanical issues both remotely and on-site.
Serve as a technical escalation point for challenging customer issues and deliver technical training.
Pro-Beam USA is a leading specialist in electron beam technology, designing and building highly customized electron beam welding and advanced manufacturing systems for aerospace, defense, medical, and other industries. The company operates a U.S. headquarters in Lombard, Illinois, and collaborates closely with engineering teams in Germany, fostering a culture of technical excellence and continuous learning.