Provide technical troubleshooting, inspections, repairs, and maintenance on mobile surveillance units.
Operate company vehicles to travel to job sites and transport trailers for service operations.
Manage high-volume workloads and prioritize tasks to meet tight deadlines.
LVT provides AI-driven, actionable intelligence for site security and operations. It is one of the fastest-growing companies in intelligent site technology, recognized as a top growth company with innovative leadership.
Resolve customer support tickets and troubleshoot system health issues across gateways, nodes, buttons, and connectivity.
Provide onsite technical support for system health checks and go-live stabilization when remote resolution is insufficient.
Collaborate with Field Services, Customer Success, and Engineering to hand off issues and improve support documentation.
Canopy provides IoT and RTLS solutions for monitoring and support in environments like healthcare. The company fosters a collaborative culture focused on technical excellence and customer satisfaction.
Tackle complex diagnostic repair cases requiring deep technical insight and creative problem-solving.
Collaborate with skilled colleagues and leverage cutting-edge tools to design lasting solutions.
Support automotive retailers by coaching staff, analyzing gaps, and improving repair processes.
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. They are a global company with a focus on equal opportunities and employ diverse talents.
Lead or support installation, startup, commissioning, and acceptance testing of highly customized electron beam systems.
Diagnose and resolve complex electrical, mechanical, vacuum, high-voltage, motion control, and electromechanical issues both remotely and on-site.
Serve as a technical escalation point for challenging customer issues and deliver technical training.
Pro-Beam USA is a leading specialist in electron beam technology, designing and building highly customized electron beam welding and advanced manufacturing systems for aerospace, defense, medical, and other industries. The company operates a U.S. headquarters in Lombard, Illinois, and collaborates closely with engineering teams in Germany, fostering a culture of technical excellence and continuous learning.
Provide remote technical support and troubleshooting for customer hardware, software, and network environments.
Diagnose and resolve hardware, software, and connectivity issues across servers, point-of-sale systems, printers, scanners, RF devices, and network infrastructure.
Collaborate with customers, vendors, and internal teams to identify root causes and communicate technical findings clearly.
Epicor helps businesses stay future-ready by connecting people, processes, and technology through data, AI, and cognitive ERP. They employ 5,000 professionals and foster a culture of partnership, proactivity, and pride.
Perform all scheduled maintenance activities including inspections, preventive maintenance, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within specified territory.
Coordinate system and hardware delivery and installation, and complete administrative duties.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. The company develops technologies like the da Vinci surgical system and Ion, and is united by a purpose to make surgery smarter, safer, and more human.
Assigns service repair activities to SMA field resources and external Medium Voltage providers via the Salesforce Planning Board.
Monitors and adjusts service case priorities based on customer account status or service contract.
Ensures Medium Voltage issues are escalated to manufacturers before planning service repair activities.
SMA America develops innovative solar technology that simplifies and enhances photovoltaic systems. With a headquarters in Rocklin, CA, they offer a hybrid work model, competitive benefits, and a team-driven environment.
Handle outbound and inbound phone and email support for photo finishing equipment.
Troubleshoot mechanical and software issues using tools like NetOps, VNC, and TeamViewer.
Guide customers through software navigation, part ordering, and device setup.
We provide nationwide technical support for photo finishing equipment in major retail locations. Our goal is to ensure seamless operation and minimize downtime through expert troubleshooting and exceptional customer service.
Provide technical support, troubleshooting, repair, and maintenance of Intuitive surgical systems.
Perform installation, scheduled maintenance, and system upgrades at customer sites.
Collaborate with internal teams and deliver training to customers and staff.
Intuitive Surgical develops and manufactures robotic-assisted surgical systems for minimally invasive care. As a global leader, the company fosters a culture of innovation and excellence, with a strong focus on customer support and advancing patient outcomes.
Travel to customer locations to maintain and install dispensing equipment, including electrical, pneumatic, and plumbing components.
Assist customers in equipment use and maintenance, and work closely with sales to ensure satisfaction and resolve issues.
Maintain inventory of equipment and parts, and prepare weekly reports for management review of service activities.
Sika is a global innovation and sustainability leader in specialty chemicals for construction and industry, with over 100 years of experience. The company employs approximately 33,000 people worldwide and fosters a culture of entrepreneurship and safety.
Perform preventative maintenance, routine repair, and calibration of water analysis instrumentation at customer sites.
Provide positive customer experience and serve as on-site contact for technical and service-related issues.
Travel daily to customer sites within a 2-hour radius, with overnight stays required.
Hach ensures water quality for people around the world through reliable, easy-to-use solutions. Part of Veralto, a $5B global leader with 17,000 associates, the company fosters a supportive team environment and offers meaningful work with growth opportunities.
Provide front-line technical support for LGC's laboratory instrumentation and consumables, including installations, repairs, preventative maintenance, and training.
Collaborate with internal teams and customers to resolve technical issues, ensuring high customer satisfaction with up to 75% travel domestically and internationally.
Contribute to business growth by achieving service KPIs such as Fixed Right First Time, customer satisfaction, and turnaround time.
LGC is a leading global life science tools company providing mission-critical components for genomic analysis and quality assurance. With over 175 years of scientific heritage, the company values collaboration, integrity, and brilliance.
Evaluate, analyze, diagnose, and solve technical equipment problems via telephone, remote access, or in person at customer locations.
Ensure equipment enhances customer production by identifying issues and recommending shutdowns to prevent process excursions.
Prepare field service reports, assist with quotes, and provide mentorship to less experienced engineers.
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, enabling virtually every electronic device. The expert teams of physicists, engineers, and data scientists work with top technology providers and invest 15% of sales back into R&D.
Provide technical support, troubleshooting, and repair for all Intuitive products to ensure high customer satisfaction.
Perform scheduled maintenance, system inspections, and upgrades in compliance with procedures and timelines.
Manage assigned territory, including customer relationships, installation coordination, and administrative tasks.
Intuitive is a global leader in robotic-assisted surgery, creating technologies like the da Vinci surgical system and Ion to transform minimally invasive care. With nearly 30 years of history, the company employs a dedicated team of engineers, clinicians, and innovators focused on improving surgical outcomes worldwide.
Review completed reactive work orders to understand how issues were diagnosed and resolved in the field.
Build and update maintenance and troubleshooting procedures within Limble to ensure recurring issues are resolved consistently.
Analyze equipment failure data to identify trends and translate findings into clear reports for OEM partners and senior leadership.
ON.energy builds the power infrastructure that makes the AI era possible, providing gigawatt-scale power technology trusted by leading cloud and AI companies. The company's systems are deployed across 2.5 GW of hyper-scale campuses, validated by top U.S. national labs, and they are scaling rapidly with a mission-driven team shaping the future of clean energy.
Perform emergency repairs, installations, site integrations, and routine maintenance for internal and external customers.
Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues.
Ensure world-class support outcomes including CSAT, issue resolution time, and first-time-fix metrics.
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. We are a rapidly growing commercial company delivering cutting-edge automation solutions for industrial and warehouse applications.
Provide real-time phone and chat support to field technicians for work order changes and scheduling.
Monitor technician routes and capacity to optimize workforce and ensure timely service delivery.
Coordinate service locates, outages, and communicate between field teams and internal departments.
Jobgether is a company that uses an AI-powered matching process to connect candidates with jobs. The company is hiring on behalf of a partner, offering a remote opportunity with benefits and career development in a collaborative environment.
Manage incidents and requests using ticketing tools.
Provide first-line technical support for hardware, software, and applications.
Use remote access tools to diagnose and resolve incidents.
Bosch Service Solutions provides complex technology-based services in Business Process Outsourcing, using AI and automation. With nearly 10,000 employees globally, they foster a diverse and inclusive culture.
Provide world-class hands-on support for imaging equipment through accurate diagnosis, repair, and preventative maintenance.
Collaborate with fellow engineers and maintain clear documentation to ensure service continuity and quality.
Ensure compliance with safety regulations and OEM guidelines while traveling to customer sites.
Arch Solutions delivers uptime optimization service agreements for medical imaging and technology equipment. Their team of skilled engineers resolves over 75% of cases remotely, focusing on in-depth troubleshooting and preventive maintenance.
Remote monitoring and diagnostics of food refrigeration and freezing equipment across Europe.
Decision-making on whether to dispatch a technician or resolve issues remotely through customer communication or system configuration.
Communication with customers in English and Czech, with support from German operators for German-speaking clients.
CO2OLTEC Commercial Refrigeration is a global provider of heating, air conditioning, and cooling solutions since 1902. They offer a modern, collegial, and innovative environment within a stable international company.