Conduct UX research using qualitative and quantitative methods. - Analyze user behaviors and translate findings into actionable recommendations. - Collaborate with multidisciplinary teams to influence product strategy and design.
Conduct qualitative and quantitative research such as interviews, surveys, and usability testing to understand user needs.
Analyze research findings to create actionable insights and work with designers to translate them into product features.
Communicate research insights to product owners and stakeholders, contributing to knowledge about CMS services and users.
Bellese is a mission-driven digital services company committed to pioneering innovative technology solutions in civic healthcare, dedicated to improving public health outcomes. The company fosters a collaborative, learning environment with a remote-first culture and values adaptability.
You will lead user research studies across the full lifecycle, from discovery to validation, using qualitative and quantitative methods.
You will conduct usability and accessibility evaluations to ensure digital services are inclusive and effective for diverse users.
You will translate complex research findings into actionable recommendations for product, design, and policy teams.
The company partners with government agencies to deliver user-centered digital services. It is a mission-driven organization with a collaborative culture focused on public-sector impact.
Conduct qualitative and quantitative research to understand user needs.
Plan and execute user experience research in partnership with stakeholders.
Analyze user behavior and synthesize findings into actionable recommendations.
Nortal has been shaping digital transformation for over 25 years, delivering complex solutions for global enterprises and public sector organizations. The company is at the forefront of AI-driven transformation, with a culture that values autonomy, open communication, and diversity.
Lead user research for Rula’s AI and mobile experiences to shape how AI supports patients between therapy sessions.
Define where AI can create the greatest patient value and ensure these experiences are trustworthy and clinically appropriate.
Guide the rollout of Rula’s mobile experience and study how AI tools affect providers and the therapeutic relationship.
Rula is a mental healthcare company dedicated to providing evidence-based, compassionate care and destigmatizing mental health. It is a remote-first employer with a focus on diversity, equity, and inclusion, though specific employee count is not mentioned.
Design and administer Qualtrics surveys to gather user insights.
Analyze survey data and translate findings into actionable UX and content improvements.
Collaborate with multidisciplinary teams and clients to enhance digital products.
The company partners with public-sector clients to improve digital products and services through user research and insights. It operates as a remote-first organization with a collaborative culture.
Plan, facilitate, and lead user research activities in key delivery programmes, championing user-centred design.
Work with multidisciplinary teams on complex projects, requiring autonomy and project management skills.
Support team members, define practice, and contribute to new business through proposals and pitches.
NEC Software Solutions develops software that helps dispatch ambulances, support families, keep trains on the move, and more. With over 3,000 employees, they push boundaries in public services and value inclusive, evidence-led design.
Partner with product and design to identify research questions and scope studies.
Own the full study lifecycle: recruit, moderate, analyze, and synthesize insights.
Run both qualitative and quantitative research, from interviews to surveys, and share findings clearly.
Maven Clinic is the world's largest virtual clinic for women and families, on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as one of the most innovative companies in healthcare.
Represent customer needs across the product lifecycle from discovery to adoption.\n- Apply and adapt research techniques to specific project needs.\n- Partner with Product Managers and Designers to influence product strategy and validate designs through usability testing.
ServiceNow provides an AI-powered platform for business reinvention, helping organizations work smarter with AI. They are a large company serving 85% of the Fortune 500, with a culture focused on AI-native innovation and employee empowerment.
Lead the planning, design, execution, analysis, and reporting of user research studies across the full research lifecycle.
Translate complex findings into clear, actionable recommendations for product teams, designers, and policymakers.
Work closely with designers, product managers, and engineers to embed research insights into service design decisions.
Fors Marsh is a team of researchers, strategists, and communicators working together to drive lasting change by understanding human behavior. They are a certified B Corporation and a Top Workplace for 7 consecutive years.
Conduct usability and quality-validation testing, owning the full study lifecycle from recruiting to analysis and recommendations.
Coach designers and PMs on study design, and build reusable enablement assets like templates and guides.
Maintain research infrastructure including the library and tool stack, and manage participant panel and logistics.
Tailscale makes safe connection effortless by delivering software that securely interconnects people and devices. Founded in 2019 and fully distributed, the company is backed by Accel, CRV, and other top investors, fostering an inclusive and flexible culture.
Conduct end-to-end UX research to inform product strategy and design decisions.
Build and scale the UX Research practice, enabling designers to run independent studies with clear quality standards.
Collaborate with Product, Analytics, and Marketing teams to connect quantitative and qualitative insights.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast and accessible, powering tens of millions in donations monthly. The company has a distributed team of 160+ product professionals and a flat, collaborative culture focused on innovation and impact.
Lead custom research projects across qualitative, quantitative, and hybrid methodologies, managing from scoping through delivery.
Partner with clients and stakeholders to translate business objectives into practical research plans and actionable recommendations.
Supervise and develop team members, balance resources, and strengthen quality standards for scalable research processes.
The company is a market research and insights consultancy that delivers custom qualitative and quantitative studies. They foster a remote-first culture with a focus on diversity and professional growth.
Conduct user research across a substantial GDS project, working with multidisciplinary teams on complex, sensitive, and fast-moving problems.
Navigate complex stakeholder groups and competing priorities to deliver impactful research insights.
Contribute to services with meaningful societal impact, where good user research shapes outcomes for the public.
NEC Software Solutions is part of global tech giant NEC Corporation, building software that helps dispatch ambulances, support families, keep trains on the move, and test newborn hearing. With over 3,000 employees, we push boundaries and support public services with a collaborative, inclusive culture.
Design user-centered solutions for civic healthcare applications.
Collaborate with cross-functional teams to understand the healthcare journey.
Conduct research and usability testing to improve patient outcomes.
Bellese is a mission-driven Digital Services Company that pioneers innovative technology solutions in civic healthcare, aiming to improve public health outcomes. They have a remote-first culture with a collaborative learning environment and a focus on service design.
Collaborate on user experience design for government software products, from custom web apps to Salesforce implementations.
Conduct research independently, synthesize insights, and communicate actionable recommendations to stakeholders.
Work in an agile team environment, designing user flows and prototypes with accessibility and Section 508 standards.
Truss is a software development consultancy that builds government technology people actually want to use. The team is collaborative, holds high standards, and cares deeply about making government services work better, with a remote-first culture since inception.
Develop comprehensive marketing strategies aligned with client business goals and market insights.
Conduct audience, competitor and market research to identify actionable insights.
Collaborate with internal specialists to translate strategies into measurable, effective campaigns.
Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote company with a focus on collaboration and professional development.
Run growth research studies including usability testing, surveys, and experiments.
Partner with the Growth team to validate hypotheses and identify adoption frictions.
Build domain expertise in how users find, try, and adopt Tailscale.
Tailscale makes safe connection effortless by delivering software that securely interconnects people and devices anywhere. Founded in 2019 and fully distributed, it is backed by Accel, CRV, Insight, Heavybit, and Uncork Capital and serves teams of all sizes.
Lead the UX research roadmap for Security and Risk Workflows, prioritizing high-impact initiatives that drive product and business outcomes.
Build strong cross-functional relationships with PM, Design, and Engineering to translate research insights into decisions.
Establish research quality standards and leverage AI capabilities to enhance team efficiency and innovation.
ServiceNow provides an AI platform that automates workflows, helping 85% of the Fortune 500 improve business operations. With a global Experience Team of over 800 UX professionals and a UXRI organization of 130+ researchers, they foster a culture of innovation and psychological safety.