Handle inbound customer inquiries via phone in English and French, troubleshooting financial software issues.
Educate users on product features and identify upsell opportunities to enhance platform value.
Apply de-escalation techniques while navigating multiple systems to document interactions accurately.
Jobgether uses AI-powered matching to review applications for partner companies. They process personal data for candidate evaluation and share relevant information with hiring employers.
Handle tier 1 customer inquiries about payment cards, account updates, and general servicing.
Process card activations, payment support, and account changes using guided workflows.
Escalate complex cases and ensure accurate data entry in client systems.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They operate a collaborative, inclusive, and international work environment with clear processes and career growth opportunities.
Own end-to-end recruitment delivery and advise hiring managers on market trends and talent strategies.
Build and execute sourcing plans using direct search, networking, and digital platforms for 15-20 concurrent requisitions.
Ensure high-quality candidate experience and continuous improvement of recruitment processes.
Jobgether uses AI-powered matching to connect candidates with roles. They operate a remote-first environment with a focus on efficient, objective applicant reviews.
Provide advanced support and guidance on complex credit inquiries escalated from specialists and contact center teams.
Act as a subject matter resource for credit-related policies, procedures, and decisioning frameworks.
Ensure consistent application of credit guidelines while maintaining compliance with internal standards and regulatory requirements.
A partner company in the financial services sector provides credit solutions and banking services. It is a large organization with a focus on customer service excellence and operational efficiency.
Help customers define their goals, discuss new solutions, and resolve product issues.
Actively create and maintain knowledge base, customer resources, and support materials.
Work closely with the development team to articulate customer ideas and questions.
Symplicity creates innovative technology solutions for post-secondary institutions, helping companies find talent and students start their careers. They are Great Place To Work certified and offer a balanced culture with wellness activities, team-building, and staff meals.
Provide customer service support to healthcare providers via phone and email
Manage event vendor processes, including activation, payment issuance, and reporting
Generate pre and post event reports and assist with training on event management details
Sutherland is a digital transformation company that helps businesses improve customer experiences through automation and advanced technology. With over 35 years of experience and a Great Place to Work certification, the company offers a supportive culture with ample advancement opportunities.
Provide real-time multi-channel support to veterinary hospitals, breeders, shelters, and other partners.
Handle a high volume of inbound and outbound communications in a queue-based environment.
Maintain strong attention to detail and follow standard operating procedures to resolve complex partner needs.
Trupanion provides medical insurance for cats and dogs in North America. The company offers a collaborative, casual, and pet-friendly environment where employees are encouraged to be themselves.
Oversee end-to-end legal case processing for immigration, family, and business matters, ensuring accuracy and compliance.
Supervise and guide legal assistants and paralegals, assigning tasks and reviewing work quality.
Coordinate communication with clients, attorneys, and government agencies to ensure timely case progression.
Our partner is a legal services firm specializing in immigration, family, and business law. They operate in a fast-paced, human-centered environment with a focus on client impact and service quality, and are experiencing growth.
You will own the day-to-day administrative workflows for lab and referral processes, ensuring accuracy and privacy compliance.
You will upload, route, and track lab results and referral information for timely clinician review.
You will respond to urgent lab communications, resolve incomplete documentation, and support public health reporting.
Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors and specialists. With over 8 million patients and 7,000 business partners, Maple empowers bold thinking and a motivated team to transform healthcare.
Lead technical pre-sales engagements across Quebec and European territories, including demos, workshops, and proof-of-concept deployments to drive new business and expansion.
Understand the competitive landscape and AI-driven data security market, translating technical outcomes into business value for executive stakeholders.
Collaborate with partners and internal teams to support RFP responses and revenue-generating initiatives, while acting as the voice of the customer internally.
Qohash is a Canadian data security company helping organizations protect sensitive data as AI adoption and data sovereignty regulations accelerate globally. The company is mission-driven, values resilience and accountability, and operates with a high-velocity, cross-border growth culture.
Answer inbound calls in French and English to book luxury hotel reservations at properties like Fairmont and The Plaza.
Create personalized travel experiences by actively listening and recommending tailored room packages and upgrades.
Use creativity and warmth to connect with guests while upholding sustainability and ethical hospitality standards.
Accor Global Reservation Centre handles reservations for Accor's global luxury hotels and resorts, connecting guests with iconic properties worldwide. The company fosters a diverse, inclusive culture with a focus on personal growth, sustainability, and heartfelt hospitality.
Communicate with employees by phone, email, and web portal in both English and Spanish.
Review submitted dependent verification documents and determine eligibility against audit requirements.
Accurately enter notes, update records, and handle confidential information securely.
DependentsAudit is a fast-growing AI-native startup reinventing dependent eligibility verification for employer health plans. It is a small, remote-friendly company focused on detail-oriented operations.
Provide client services in a bilingual capacity to support customer needs.
Leverage excellent communication skills to resolve inquiries and build relationships.
Work independently in a remote environment with uncapped earning potential.
Global Elite Empire Consultants is a third-party recruiter that connects talent with opportunities. They offer remote positions and focus on leadership development, but their size and culture are not specified.
Perform data entry and document upload into member files for insurance transactions.
Critically evaluate data to identify errors, inconsistencies, and omissions.
Navigate various tools and validate transaction feasibility while meeting productivity standards.
New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, they foster a people-first culture focused on continuous learning, collaboration, and growth.
Provide excellent client services in a bilingual capacity (Spanish and English).
Work remotely with uncapped earning potential and flexible schedule.
Access fast-track leadership opportunities and career growth at your own pace.
Global Elite Empire Consultants is a third-party recruiter connecting candidates to opportunities. They are a rapidly growing company seeking goal-oriented individuals with leadership potential.
Lead end-to-end implementation of new products impacting mortgage servicing operations.
Collaborate with stakeholders across Servicing, Compliance, Risk, IT, Training, and Operations.
Ensure projects are delivered on time, within scope, and in compliance with regulatory requirements.
We are a leading national provider of full-service mortgage loan subservicing, serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration with a team servicing over 1.8 million loans.