Source Job

EMEA Unlimited PTO

  • Design, develop, and deliver training programs for new Support hires and ongoing team development.
  • Collaborate with Support Leadership to assess training needs and measure effectiveness through performance outcomes.
  • Stay close to frontline Support by regularly handling tickets to keep training grounded in real workflows.

Facilitation Coaching Data Analysis Support Operations

10 jobs similar to Support Trainer - EMEA

Jobs ranked by similarity.

$60,000–$70,000/yr
US 4w PTO

  • Deliver live new hire training and ongoing enablement for Customer Support and Operations teams.
  • Maintain LMS modules, create training materials, and update knowledge base articles before product launches.
  • Support enterprise client training, webinars, and product demos to drive platform adoption.

Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.

Global

  • Design and run structured onboarding programs covering product, tools, policies, and tone.
  • Partner with team leads and QA data to build targeted learning modules for skill gaps.
  • Deliver workshops and own the knowledge base, including playbooks, FAQs, and decision trees.

Resilia's customer support team owns training and enablement to deliver excellent service. The company is a global, async-first remote team that values continuous learning and inclusion.

$48,000–$66,500/yr
US

  • Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
  • Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
  • Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.

Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.

Africa

  • Turn new survey designs, program changes, and Salesforce releases into practical training materials, job aids, and release notes for field staff.
  • Deliver live training sessions and record screen-capture demo videos so teams can refresh without waiting for a session.
  • Write internal communications pitched to each audience from Country Director to Field Officer, deciding what each group does not need to know.

GiveDirectly delivers cash transfers to people living in poverty, having distributed over $1B to 2+ million people across 15 countries since 2011. With a non-hierarchical, analytical culture and around 650 staff in country operations, it was named one of Time100's Most Influential Companies of 2026.

EMEA

  • Own onboarding and continuous enablement delivery for EMEA new hires, independently designing and delivering programs.
  • Manage onboarding logistics, schedules, and track new hire progress through their ramp period.
  • Act as primary point of contact between EMEA Sales, Product, and Customer Success leads on enablement priorities.

Pacvue is a leading Commerce Media OS powering over $12B in advertising spend across 100+ global retail media networks. With over 70,000 brands and agencies, they deliver a comprehensive platform for businesses of all sizes, fostering an inclusive global community.

US

  • Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
  • Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
  • Identify performance trends and build targeted learning interventions to drive operational excellence.

Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.

$19,335–$29,003/yr
Philippines

  • Design and develop training programs, onboarding modules, and assessments for internal support teams and vendor partners.
  • Facilitate training sessions and provide direct coaching and actionable feedback to agents and vendor trainers.
  • Use QA findings and performance signals to identify training gaps and bring recommendations to management.

Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, building a product used by travelers every day, with a culture of trust, ownership, and freedom.

Global

  • Own enablement strategy for Aveni Assist and Detect, shaping best practices for every user type.
  • Design and launch scalable certification and training programmes via LMS for thousands of users.
  • Build and lead a high-performing enablement team while delivering key training sessions yourself.

Aveni is an award-winning technology company using advanced AI and natural language processing to drive enterprise productivity in financial services. The company fosters a collaborative, innovative culture with remote flexibility and a strong commitment to diversity.

$48,000–$66,500/yr
US

  • Deliver engaging new-hire and upskilling training sessions using established guides and workflows.
  • Monitor performance metrics, identify skill gaps, and create coaching plans to improve outcomes.
  • Provide direct member and partner support through phone, email, and chat, resolving complex issues.

The company operates in a fast-paced, technology-driven travel environment, focusing on customer experience and modern travel technology. Its culture emphasizes employee development, high service standards, and adaptability, with remote work opportunities.

MENA Unlimited PTO

  • Assist in launching live online training programs, including application setup and hiring
  • Collaborate with teams to run operations and analyze program data for insights
  • Facilitate live classes and support learners with troubleshooting and empathy

Correlation One is a global provider of AI and data workforce development programs, having trained over 500,000 professionals across 11 countries. They work with Fortune 500 enterprises and government agencies to close skills gaps, fostering a collaborative culture where the best ideas win.