Act as the primary gatekeeper for all inbound communication, ensuring a professional and welcoming first impression.
Process insurance payments and handle basic billing inquiries.
Maintain clear communication between the client and the internal production team.
Savvital provides diversified services to small and medium-sized businesses in the international market. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Manage enrollment processing, research, and resolve eligibility and enrollment issues.
Review plan documents and benefit attributes for accuracy and manage them within the internal system.
Process carrier and client contact changes with carriers and update all internal systems and client facing contact sheets.
Newfront is a modern insurance brokerage, transforming the industry with innovative technology and expertise. They are committed to fostering a diverse and inclusive workplace where employees can grow and contribute to the company's success.
Help potential customers navigate the online shopping experience and find suitable health insurance quotes.
Resolve administrative and billing questions with urgency and clarity, turning stressful questions into seamless resolutions.
Use industry-leading support tools and CRMs to document interactions and propose product/process improvements.
SimplyInsured aims to eliminate the fear associated with health insurance for small business owners by making it transparent and accessible. Born in Y-Combinator and backed by top-tier investors like Bessemer Venture Partners , SimplyInsured is disrupting a convoluted industry.
Assist clients and help them understand their commercial line service needs.
Perform diverse responsibilities to succeed in providing extraordinary customer service.
Maintain productive business relations with clients, producers, and underwriters.
Trucordia is creating the next great insurance brokerage. They offer an unrivaled combination of people, tools, and solutions, and deliver exceptional experiences. Ranked as one of the fastest-growing companies in the U.S., they have more than 5,000 team members across 200 offices.
Assist clients with their home and auto insurance needs, answering questions and providing documentation.
Proactively reach out to clients regarding their policies to ensure their needs are being met.
Communicate effectively via phone, email, and SMS with potential clients to build trust and deliver outstanding customer service.
YouSet is revolutionizing the insurance industry by combining technology, data, and human expertise. They’re on a mission to build the most user-friendly and highly rated insurance platform in Canada and have helped over 250,000 users shop for insurance.
Manage client relationships and develop team service strategy to meet client needs, acting as the primary point of contact.
Prepare for, plan, and conduct client meetings independently, focusing on strategic risk identification and program design.
Perform contract reviews, manage new business RFPs, and participate in prospecting activities to identify and close new business.
Newfront is a modern insurance brokerage transforming the industry with technology and expertise. They are committed to hiring diverse talent and supporting an inclusive workplace environment.
EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry. Fueled by capable, committed people, EPIC has over 3,000 employees nationwide and is headquartered in San Francisco, founded in 2007. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.
Responsible for performance, development, and coaching of staff.
Work with claims team and external attorneys to review coverages and resolve claims.
Partner with underwriting managers to provide excellent customer service.
Liberty Mutual is committed to delivering exceptional service and making a meaningful difference for customers. They strive to be the most trusted global brand and the best place to work, focusing on profitability and scale.
Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
Underwriting & portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
Client & broker engagement - professional communication with brokers, clients and insurers, relationship-first
ICS connects skilled South African insurance professionals with remote roles at brokers across the UK and Australia. They are a small, responsive team that actually keeps you in the loop.
Handle a dedicated book of business with transportation customers, including information gathering, applications, quoting, renewal marketing, and accurate file documentation.
Interact and create relationships with producers and carriers while maintaining knowledge of all company systems and offerings.
Thrive in a fast-paced environment by being an independent, self-motivated thinker with strong attention to detail and prioritization skills.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals. Founded in 2009, it provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Manage a book of business, increase account retention, and resolve complex customer service problems.
Actively seek to grow IOA business by identifying and acting on sales opportunities.
Serve as a resource to the account team and Producers.
Insurance Office of America (IOA) provides property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom.
Investigates claims using internal and external resources, analyzing reports and researching past claim activity to make damage and loss assessments.
Determines policy coverage through analysis of investigation data and policy terms, establishes claim reserves, and negotiates settlements within authority limits.
Maintains accurate claim file documentation throughout the life cycle of cases and alerts leadership to potential fraud or subrogation issues.
Liberty Mutual is a diversified global insurer and the third-largest property and casualty insurer in the United States. The company fosters an inclusive culture where everyone feels valued and can thrive, supported by comprehensive benefits and a commitment to professional development within a large corporate environment.
Interfaces with customers via telephone, written correspondence, fax, web, and/or electronic mail.
Research customer information utilizing appropriate systems, policies, regulations, procedures and other reference materials to effectively respond to and resolve customer issues.
Accountable to remain current on knowledge of diverse products and proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
Blue Cross and Blue Shield of Nebraska champions the health and well-being of their members and communities. They have over 80 years of experience and continuously innovate to drive health care forward while meeting the needs of our members and state.
Manage a portfolio of claim clients and enhance client relationships by resolving process issues.
Conduct annual reviews of administrators to ensure compliance with company requirements.
Prepare monthly reporting packages, including inventory reporting and referral analysis.
Crum & Forster’s Accident & Health division (A&H) offers specialty insurance and reinsurance products nationwide. They focus on product development and creative distribution methods, along with excellent client service and support.
Investigate complex Homeowners/Commercial claims to confirm facts and determine coverage.
Assess damages, document findings, and establish reserve amounts within authority limits.
Ensure exceptional customer service through timely communication and adherence to regulations.
Mercury Insurance has been helping people reduce risk and overcome unexpected events for more than 60 years. The company has a diverse and inclusive culture where team members are encouraged to grow and work together.
Generate new leads and build a strong pipeline of potential clients through proactive prospecting, networking, and marketing efforts.
Establish and maintain long-term relationships with new and existing clients, acting as a trusted advisor for their commercial insurance needs.
Coordinate with Account managers to present comprehensive insurance proposals and quotations to potential clients, clearly explaining policy terms, conditions, and pricing.
Trucordia is built on wildly successful businesses to create the next great insurance brokerage. They offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for employees, clients and stakeholders. With more than 5,000 team members across 200 offices across the country, they have been ranked as one of the fastest-growing companies in the U.S. for three consecutive years.
Build and manage strategic partnerships with insurance companies.
Support the Sales Team during deal cycles by joining key meetings.
Lead educational initiatives for brokers, underwriters, and policyholders.
Tenna offers a comprehensive platform where customers control their mixed assets anytime, anywhere. The Tenna Team is quality obsessed, gritty, continuous learners, and collaborative problem solvers.
Drive conversations through inbound and outbound calls for a seamless experience.
Deliver fast, accurate multi-carrier quotes using underwriting judgment.
Guide members through coverage choices to ensure they feel informed and protected.
Branch aims to make insurance accessible by using data, tech, and automation. They focus on simplifying the insurance process and passing savings to members, redefining the insurance work environment with a remote-first approach and opportunities for growth.
Receive comprehensive training in claim handling, customer service, and policy interpretation alongside experienced professionals.
Review, investigate, and document 1st party property claims under supervision to develop skills for independent handling.
Participate in catastrophe response programs, potentially deploying to other states, and perform physical inspections of dwellings.
Travelers is one of the best property casualty insurers in the industry, with a reputation maintained for over 170 years. They have over 30,000 employees in the US, Canada, UK, and Ireland, with a culture rooted in innovation and thriving on collaboration.
Serve as the face of Renalogic to assigned clients, representing program operations, value and impact.
Manage the end-to-end client experience, ensuring a smooth implementation process.
Develop relationships with key client contacts and stakeholders, anticipating needs, risks and opportunities.
Renalogic helps clients manage the human and financial costs of chronic kidney disease. They value employees who are humble, hungry, and smart, with a sense of humor, and strive to build a company they are all proud of.