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• Support customers in the adoption of Amazon Connect solutions, ensuring successful implementation.
• Conduct technology assessment and audits to identify the need to move to CCaaS AWS Connect Platform.
• Translate high-level business goals into actionable user stories for development or implementation teams.

NeuraFlash, part of Accenture, is redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.

We are seeking an Amazon Connect Engineer with expertise in AWS services and hands-on experience implementing Amazon Connect solutions. The role involves designing, developing, and optimizing contact center workflows and integrating decision services. The candidate will ensure seamless end-to-end delivery.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation.

• Design, build, and launch production-grade conversational AI solutions for enterprise clients.
• Collaborate cross-functionally with product managers, designers, and enterprise partners.
• Leverage and contribute to Connectly’s AI platform, working with engineering teams.

Connectly is building the future of conversational commerce in Latin America, starting with WhatsApp. Their 360° AI engagement platform empowers retailers to sell, support, and scale directly inside the app that their customers already use every day. They are a VC-backed Series B startup with a world-class team hailing from Meta, Google, Uber, and other top Silicon Valley companies and operates as a hybrid company.

• Coordinate release planning, development, testing, and releases on multiple agencies IVR enhancements.
• Build Call flow designs and integration to backend systems using application program interfaces (API).
• Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. Miratech has coverage across 5 continents and operates in 25 countries around the world employing nearly 1000 full-time professionals and prides itself on a values-driven organization and a culture of relentless performance.

• Lead the design and implementation of complex Salesforce solutions across multiple clouds.
• Serve as a trusted advisor, providing technical thought leadership and architecture guidance.
• Manage multiple projects, develop proof-of-concepts, and produce documentation.

This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly and fairly.

• Design, develop, and maintain Amazon Connect contact flows, leveraging AWS services such as DynamoDB, Lambda, and Lex Bots.
• Implement and configure call routing systems, including routing profiles, queues, callbacks, emergency messaging, holiday routing, and dynamic messaging.
• Collaborate with onshore/offshore developers and business stakeholders to deliver high-quality solutions tailored to the business needs.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation. They are a values-driven organization with a culture of relentless performance and over 1000 full-time professionals across 25 countries.

• Ensure customer success in building and launching Amazon Connect solutions.
• Facilitate business process reviews to identify customer requirements and processes.
• Translate customer requirements into contact center design, leveraging best practices, and other AWS Services.

NeuraFlash, part of Accenture, is redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.

• Implement high-quality, scalable Salesforce solutions.
• Identify efficient ways to implement solutions.
• Handle complex development tasks and provide technical expertise.

• Provides Tier 1 and Tier 2 application and infrastructure support for the VA Lighthouse program.
• Analyzes system and pipeline logs, escalates issues, and ensures high availability of services.
• Collaborates with engineering teams to support CI/CD processes and system operations.

VetsEZ is an equal opportunity employer.

We are seeking an experienced AWS Architect for designing and optimizing digital contact center solutions by using Amazon Connect and modern GenAI technologies. The ideal candidate will be responsible for lead architecture initiatives and integrating enterprise systems. The role involves delivering intelligent customer and agent experiences through automation, LLMs, and real-time data workflows.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation to support digital transformation for some of the world’s largest enterprises.

• Design and execute solutions that include data mapping, object modeling, page layout design, and business process workflows.
• Integrate, troubleshoot, and fix issues between Salesforce and other Business Systems.
• Document and train staff on system best practices and processes.

Narvar is a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. They work with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands.

• Architect scalable contact-center solutions using Amazon Connect.
• Implement GenAI and LLM-based solutions using Bedrock, Lex, SageMaker.
• Integrate with CRMs and enterprise systems through secure APIs and event-driven flows.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises.

Design, develop, and implement customized Salesforce solutions using LWC, Apex classes, and Apex triggers. Build and maintain integrations with external systems using APIs, web services, and middleware platforms. Collaborate with cross-functional teams to gather requirements, analyze business processes, and deliver scalable solutions.

At Century Consulting Services LLC, we’re not just another financial services company—we’re on a mission to help people break free from debt and reclaim their financial independence.

Design and implement custom integrations between HubSpot and other business applications. Configure and extend HubSpot CRM using workflows, custom properties, and webhooks. Develop middleware services or automation scripts using Python, Node.js, or PHP to synchronize data and manage API communication.

At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions.

• Design and build API endpoints for client integrations.
• Improve database and query performance.
• Integrate with a wide range of third-party services.

Kalepa's state-of-the-art AI Copilot platform empowers underwriters to make smarter, faster, and more accurate decisions in the commercial insurance industry.

• Partner with Account Executives to navigate complex deal cycles.
• Create and demo custom environments based on customer needs.
• Lead technical discovery and architect integrations.

Glean is the Work AI platform that helps everyone work smarter with AI, evolving into a full-scale Work AI ecosystem.

Independently resolve complex technical support cases related to APIs, SSO/SAML, SCIM, automations, scripting, and integrations. Serve as an escalation point for advanced developer and admin support issues. Collaborate with Product and Engineering teams to drive improvements in tooling, documentation, and product features.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.

• Diagnose, troubleshoot, and resolve customer-reported issues efficiently.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Assist customers in implementing and integrating our platform with their systems.

AltScore is a fully remote company that helps businesses with credit scoring solutions. They encourage employees to work from wherever they are most comfortable and productive and every employee gets an ESOP.

• Build integrations to data sources and stronger bindings to the Flock Software Platform.
• Work directly with customers and react with high value and real life impacting results.
• Work across multiple teams and skillsets to elevate the company and engineers.

Flock Safety is a safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. They are a high-performance, low-ego team driven by urgency, collaboration, and bold thinking.

• Lead design activities and participate in building the foundation for API management.
• Define solutions using Service Oriented Architecture (SOA) patterns.
• Develop and implement enterprise-class security systems for production environments.

Experian is a global data and technology company, powering opportunities for people and businesses around the world.