The Abacus Insights Growth team is expanding and seeking a Director, Strategic Accounts with a focus on Payment Integrity, to drive revenue growth within our existing customer portfolio. Reporting to the Associate Vice President, Business Development, the DSA will understand healthcare payers and payment integrity, and operate as a trusted advisor to customer stakeholders, ensuring our products are driving value within their business.
Job listings
As a Technical Account Manager at Fluidstack, you will advocate for customers, bridging Sales and Engineering. Your responsibilities include managing customer onboarding, triaging support requests, troubleshooting technical issues, and collaborating with engineering to resolve issues. You will drive regular business reviews, optimize customer experience, and translate feature requests into actionable wins.
$110,000–$130,000
USD/year
Manage a portfolio of mid-market and enterprise accounts, playing a key role in driving adoption, mitigating churn, ensuring renewals, and identifying upsell opportunities, primarily for customers using our Managed Search product. Work closely with technical champions, engineers, and IT stakeholders, ensuring that customers maximize the value of our platform.