Own a portfolio of customer relationships from onboarding to renewal, driving adoption and retention.
Oversee influencer campaign delivery, ensuring quality, on-time execution, and alignment to KPIs.
Analyze campaign performance data to generate actionable insights for customers.
Later is an intelligent influencer marketing platform that helps brands create campaigns using AI and real creator relationships. They have an inclusion-first culture and are trusted by enterprise brands like Nike and Unilever.
Build and maintain strong relationships with senior management and C-level executives of strategic accounts.
Partner with internal teams to ensure smooth onboarding and positive client experience during implementation.
Identify expansion, upsell, and cross-sell opportunities and drive adoption of new products.
Zerohash is the leading crypto and stablecoin infrastructure platform powering the next generation of financial services. The company has raised over $280 million and is trusted by global financial brands, fostering a culture of independence, collaboration, and transparency.
Support a defined group of clients by carrying out day-to-day responsibilities and coordinating with cross-functional teams.
Build and maintain positive client relationships that reflect Envoy’s commitment to service and provide timely, accurate responses.
Monitor personal and team inboxes, serve as the primary contact for assigned clients, and escalate issues as needed.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite the immigration process. They are a company fostering a culture of service and collaboration, seeking to build strong client relationships.
Build and maintain strong, long-term relationships with customers.
Conduct operational check-ins and drive escalated issues to resolution.
Monitor customer health metrics and proactively address risks.
Mom's Meals provides meal delivery services for healthcare and home care, focusing on nutritious solutions. With a generous benefits package, they foster a supportive culture and value their team members.
Manage a portfolio of multiple projects, overseeing deliverables and proactively identifying risks.
Serve as the primary escalation point and ensure alignment across internal and external teams.
Contribute to scale efforts by establishing and improving implementation management processes and best practices.
Trunk Tools is an AI company revolutionizing the construction industry by embedding intelligent automation into field operations. With 100+ employees and $70M in funding from top-tier investors, they are scaling fast and entering a period of hypergrowth.