As the Business Operations Associate, you will be a strategic partner to clients and staffing partners, collaborating with cross-functional teams to streamline processes and implement scalable solutions. You will lead strategic projects to accelerate the global talent partner network, ensuring client demand is serviced effectively driving growth and efficiency.

You will be responsible for scaling run-the-business functions, building and maintaining efficient operational processes, and working cross-functionally with business unit leaders on key strategic initiatives. The role involves strategic leadership and hands-on experience building process and infrastructure for scale. Partner with leaders to execute initiatives and improve efficiency.

This analyst will be focused on helping our centralized analytics team support reporting, insight requests, and dashboarding across the entire Eleanor business, including clinical quality, clinical operations, finance, marketing, and partnerships. Some of the exciting projects this role will get to work on will be soup-to-nuts Tableau dashboard design.

The Strategic Business Analyst will drive business initiatives through data-driven analysis, strategic thinking, and hands-on execution, and will be a critical part of the company's management of strategic execution and communication by working directly with senior leadership.

As a Customer Operations Workforce Analyst, you will play a critical role in driving operational efficiency and customer satisfaction by forecasting workforce needs, managing real-time staffing, and optimizing scheduling. This role requires expertise in data analysis and workforce management tools to influence the effectiveness of our customer operations team.

As the Customer Success Systems and Data Analyst, you will manage Gainsight, analyze data, track KPIs, and coordinate customer success projects. This role will drive customer satisfaction, engagement, and retention through operational excellence and data-driven decision-making. You will work closely with the Gainsight Administrator to optimize processes that support the overall customer journey.

Build Empower’s analytical capabilities, identify opportunities to improve operational efficiency, and share strategic recommendations and data-based insights for products and programs critical to Empower’s growth, customer acquisition, and customer retention in the Philippines. Partner closely with our leadership team to develop insights and execute impactful programs.

Reporting to the Vice President, the Director is responsible for research and prospect management to inform strategies to grow PanCAN’s community through donor pipelines. The role involves designing and implementing research systems to optimize philanthropic potential and providing data-centric recommendations for organizational planning.

The Senior Operations Analyst will analyze and optimize operational processes, providing data-driven insights to support strategic decision-making, and driving efficiency across the organization. Responsibilities include collecting and interpreting complex data, evaluating processes, and developing reports and dashboards. Will work with departments to ensure alignment for operational objectives.

As RevOps Systems & Tooling, you will be the architect and operator of our commercial tools, ensuring seamless integration, automation, and data hygiene across Salesforce, Apollo, HubSpot, Koala, and more. You’ll work closely with Sales, Marketing, and Customer Success to improve efficiency, reduce manual work, and support our outbound expansion.