The Customer Care Associate position at Remote is focused on supporting our standard users and will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels.
Job listings
$75,536–$129,581
USD/year
You will be the key technical advisor, product advocate, escalations manager, and onboarding engineer for our Customer Success Management team. Your expertise in digital forensics and investigations will be crucial in advancing the Customer Success adoption cycle and ensuring both short and long-term success for our clients. This role involves building strong internal relationships with the CSM team and establishing a high level of trust with customers.
$14,450–$16,450
USD/year
The Customer Care Associate position at Remote is focused on supporting our standard users. The Customer Care Associate will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels. The successful candidate will have strong problem-solving skills, experience in Customer Support or Customer Enablement, and excellent communication skills.