You will be responsible for providing exceptional service to customers, handling inquiries, and issues, and maintaining strong customer relationships. The ideal candidate has excellent communication skills, a high conversion rate, and the ability to work collaboratively with the team. You must be willing to work on a graveyard shift.
Be part of an early CS team with endless opportunities for impact, partnering with the CS team to develop a scalable CS playbook and framework that supports customers in APAC. You will build, maintain, and own relationships and programming with a book of 120-150 enterprise clients, playing a key role in onboarding new clients and driving long term adoption of multiple products.