Own and resolve helpdesk tickets for non-enterprise customers, focusing on account management, billing, and access.
Identify and build automations to scale support operations and reduce repetitive manual work for Team Delta.
Collaborate with Product on recurring customer questions and create documentation that enables self-serve resolution.
n8n is an open workflow orchestration platform that gives technical teams the freedom of code with the speed of no-code for AI-powered automation. Founded in 2019, the company has grown into a diverse remote-first team of over 260 across Europe and the US, backed by top investors and a community of 650,000+ developers.
Own onboarding and rollout plans for new customers, coordinating with Sales and Solutions for smooth implementation.
Monitor customer health and usage, remove adoption barriers, and provide tailored guidance to achieve desired outcomes.
Lead renewals and expansion efforts by identifying upsell opportunities and serving as the primary point of contact for escalations.
Coder is the leading platform for AI development infrastructure, enabling enterprises to securely run human and AI-driven workflows in governed environments. It is a startup providing self-hosted, agent-ready workspaces that unify developer productivity and platform governance.
Maintain gross revenue retention above 90% and forecast renewals accurately with risks flagged early.
Own a full book of 20-30 accounts, onboarding new customers and driving adoption of LocalStack across engineering teams.
Grow accounts organically by identifying new teams and use cases, while collaborating with TAMs, AEs, and product teams.
LocalStack is a local cloud development platform that provides secure sandboxes to simulate cloud environments for developers and AI agents. The company is a fast-growing Series A startup with globally distributed teams, having almost doubled in size in 2025.
Own end-to-end technical support for Sardine's API-driven platform, serving as the first point of contact for customers.
Troubleshoot complex issues across web technologies, APIs, and cloud infrastructure, collaborating with engineering and customers.
Advocate for customer needs and create tools, documentation, and processes to improve self-service and support.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. We're a remote-first team of self-motivated professionals who value performance over hours worked, from startups to industry leaders.