Remote Customer service Jobs • Communication

The Remote Insurance Verification Specialist is a key role in ensuring that patients benefits are properly verified for therapy visits. They will communicate benefits eligibility to Program Managers and patients and ensure appropriate follow up with Therapy providers and/or vendors. This position requires great customer service skills and teamwork.

In this role, you will be a member of a high-performing team providing service for SimplyInsured customers via chat, phone, and email and serve as a trusted representative. You will contribute daily to the Support team’s mission to delight our customers and help eliminate the fear of purchasing and using health insurance. You will be empowered to propose process and product solutions to improve our customer experience.

Deeply understand Canary’s products to effectively communicate their value to clients, lead onboarding, and drive customer value by understanding client goals. Build strong relationships with stakeholders, identify growth opportunities, and act as a trusted advisor. Own a book of business and proactively identify growth opportunities, partnering with Sales to expand it.

Assist passengers primarily via chat and occasionally via phone, manage flight bookings, changes, and cancellations, provide information on flight schedules, pricing, and services and handle customer queries with empathy and professionalism using ticketing systems and internal tools effectively.

The Client Success Specialist plays a pivotal role in establishing and nurturing the client experience through direct client interactions, answering and routing client support questions via various channels. This role involves researching and solving complicated client requests, maintaining knowledge of 401(k) and retirement industry rules, and proactively communicating with clients to address their needs.

In this remote role, you will be pivotal in ensuring workplaces have the resources to navigate crises. You will provide vital coordination and logistical support for CIR services—helping companies respond effectively to incidents. This is an entry-level position ideal for candidates with a strong foundation in mental health and crisis response.

Lawmatics is seeking a motivated Customer Success Specialist in San Diego, CA to join our team and support our expanding customer base. Ideal candidates are passionate about assisting others, possess a keen eye for detail, and have a strong appetite for learning and solution finding. Acting as the primary conduit between our customers and Lawmatics, your efforts will foster loyalty and satisfaction, helping customers with client intake, CRM, and marketing automation needs.

As an Associate on the Product Support team, you’ll serve as a key point of contact for Elligint Health customers, delivering white-glove service and expert support across the Helios® platform. This role sits at the intersection of customer support, product development, and client success.

We are seeking an experienced Director of Customer Success to lead and scale our Customer Success function, focusing on enabling customers to achieve desired outcomes. The role involves building proactive success programs and driving retention and expansion across the customer lifecycle. The director will manage Customer Success Managers and collaborate with Sales, Product, and Support to improve the customer experience and reduce churn.

As a Client Support Specialist at Trustly, you'll be a brand ambassador and customer champion, supporting customers via email, chat, and phone, troubleshooting complex issues, and educating them on Trustly products. You will own customer issues end-to-end, engaging others to ensure timely resolution and answering questions related to APIs, UI, transaction inquiries, payment status, and collections.