Remote Customer service Jobs · Communication

Your mission will be to serve customers with operational excellence, ensuring quick and adequate resolution, preserving the quality of service and collaborating with internal teams to improve processes and metrics. You will be responsible for end-to-end service, ensuring quick, clear and empathetic resolutions for each request from our customers through the integrated channels of our platform.

Handle service contract, account access, license issues, and non-technical customer inquiries. Review and improve non-technical customer service processes. Meet customer service support metrics. Interface with various SonicWall teams to resolve customer issues. Ensure comprehensive issue documentation, screen incoming calls, and assist with ticket creation. Verify entitlement and route customers to technical support. Identify and resolve cloud service issues.

Trupanion is seeking a dedicated and customer-focused Partner Support Coordinator to join their Partner Support Team, providing real-time, multi-channel support to key partners and delivering exceptional service across all interactions to strengthen partner relationships and enhance customer experience. The ideal candidate is highly support-centric, an exceptional communicator, and deeply committed to helping others with a mindset focused on service and experience.

The Payment Experience Associate I will be the first point of contact at Flywire, equipped with knowledge of Flywire's core business capabilities. This role involves guiding customers through their payment process, liaising with various departments, and solving complex payment inquiries. Resilience, curiosity, cultural awareness, and empathy are key traits for communicating internationally.

We are currently seeking motivated, detail-oriented individuals to join our team as Online Travel Assistants. This is a remote opportunity that allows you to work from anywhere, with flexible hours and full training provided. You will support clients in planning their vacations and travel experiences, working alongside a network of certified travel professionals.