This is a remote work from home position, where you will enjoy making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments. The role involves assisting members and patients with benefits and insurance information, conducting surveys and making a difference in someone’s life!

Answer inbound calls from patients, doctor's offices, and insurance carriers to resolve patient billing issues. Initiate payment plans and utilize resources to resolve inquiries while meeting performance goals. Become proficient with processes after training in a fast-paced environment, demonstrating excellent communication and organizational skills.

In this role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, and solutions-oriented. This is a fully remote, work from home position.

As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, and providing program support for contract members. This part-time role is 20 hours per week and provides technical and administrative support.

We're looking for a skilled and driven Fulfillment Specialist to work for a fixed term contract, fully remote. This role is responsible for accurately and efficiently processing product fulfillment requests, ensuring timely and high-quality delivery to maintain client trust and satisfaction. Additionally, this role provides proactive customer support to ensure timely issue resolution and a positive client experience.

The Customer Service Representative performs the day-to-day processing of customer orders, schedules deliveries, and maintains customer information in the ERP. They will also communicate with customers about any order issues, delays, or updates. The role requires working with accounting on late payments and managing EDI transactions for select customers.

The Intake Customer Care Specialist is responsible for meeting time sensitive service levels for inbound phone calls from client Case Manager Partners while utilizing a data entry portal system to create new client accounts. This Specialist uses critical thinking and time management skills, maintaining the highest level of accuracy for billing and compliance purposes. The position is fully remote for candidates in Idaho, Nevada, or Utah.