Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive customer value realization and product adoption through success planning and strategic engagements.
Identify upsell and cross-sell opportunities and lead executive business reviews with C-level stakeholders.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With over 40 years of heritage, they are an agile, fast-growing company that empowers employees with autonomy and focuses on improving how people work.
Receive and review customer invoices, ensuring completeness and accuracy before processing.
Accurately enter invoice data into the EDEMAT platform and submit invoices according to procedures and deadlines.
Monitor invoice processing statuses, resolve discrepancies, and coordinate with French accounting contacts.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shortlist top-fitting candidates, while maintaining a focus on data privacy and compliance.
Answer inbound customer calls in French and English, classify requests, and book appointments using field management software.
Dispatch field technicians efficiently, coordinate daily schedules, and handle client communications.
Perform billing, invoice processing, and administrative support to keep operations running smoothly.
We are a growing plumbing and drainage services company based in the Greater Montreal area, serving residential, commercial, and institutional clients. We are building a modern, well-run operation with a focus on quality and treating our team members as long-term partners.
Manage high-severity customer contacts and investigate complex safety incidents with empathy and impartiality.
Educate users on safety and community guidelines while making quick, accurate decisions under pressure.
Generate and respond to support calls, emails, and SMS, and own holistic safety reviews for user platform access.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. We are a values-driven, fast-growing tech company with headquarters in Seattle and Barcelona, recognized as a great place to work by Seattle Business Magazine and Puget Sound Business Journal.
Respond to client inquiries about product offerings, licensing, and pricing while building rapport.
Pre-qualify leads for the sales team using Salesforce CRM.
Develop product expertise and support day-to-day activities with AI tools.
Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years. With over 500,000 users across 130 countries and a collaborative, inclusive culture, we're growing with a recent strategic investment from Hg Capital.