Remote Customer service Jobs • French

Provide consistently magical customer service across all customer service channels. Exceed customer expectations by developing creative solutions to problems and working across teams to solve them. Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item. Facilitate feedback loop with other internal teams and support the Customer Strategy and International Digital team with small projects and translations. Gain insight into all aspects of the business.

As a Care Expert, you will transform member requests into delightful experiences by providing meaningful solutions, swift responses, crystal-clear information, and transparent guidance. You'll master the French healthcare system and the unique needs of Alan's B2B partners, turning complex healthcare questions into human experiences. You'll dedicate time to member support and driving innovative Care projects, such as process excellence and team impact through project leadership opportunities.