Own post-sale relationships with largest enterprise accounts in banking, telco, and IT.
Drive adoption and expansion of 2501 agents inside complex infrastructure environments.
Be the bridge between business and technical teams, reducing churn and feeding customer signal into the roadmap.
2501 builds autonomous AI agents for shell-based production tasks, using open-source and flagship models to automate incident response. It is a tight-knit team of DevOps and Infra engineers backed by European VC funds.
Answer customer inquiries via live chats and emails
Provide accurate information about the company's products
Resolve cases in a timely and professional manner
Quadcode is a fintech company providing financial brokerage services and a SaaS trading platform. With 500+ employees worldwide, the company values talent, innovation, and dedication in a friendly environment.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Provide accurate, professional support to small-business banking clients in French and English.
Recommend suitable business banking products and financial solutions through needs-based conversations.
Work with internal partners to resolve complex issues and deliver a seamless client experience.
The hiring partner company provides business banking products and services to small-business clients across Canada. It offers a collaborative, inclusive remote culture with training, coaching, and professional development opportunities.