Remote Customer service Jobs · French

• Handle inbound and outbound client calls in a timely manner
• Respond to customer needs efficiently and accurately, whether troubleshooting a problem, fielding a complaint, or assisting with other issues
• Work with the client to verify or clarify information

I don't have enough information to describe the company. I am unable to provide two sentences describing what the company does and its size/culture.

• Provide email and chat support (no phone calls!) to users
• Answer common "how-to" and FAQ-type questions
• Guide users through troubleshooting steps with patience and clarity

Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting Spotify. The company has over 422 million monthly active users across 180+ countries and is a global leader in digital music streaming.

• Deeply understand the Asana product and workflows to serve as a product expert and trusted advisor.
• Design and deliver high-impact, time-bound interactive workflow trainings for the public and current customer accounts that drive adoption and engagement across diverse customer segments.
• Promote long-term adoption success and account growth by identifying and sharing opportunities to better address customer challenges, playing a strategic, sales-minded role during engagements.

MarketStar creates growth for their clients, employees, and community by generating revenue for innovative tech companies through outsourced B2B solutions. They have 3,000+ employees worldwide and have an award-winning workplace culture.