Own post-sale value realization for Enterprise customers, anchoring conversations on business impact and measurable outcomes.
Guide customers through staged value progression: immediate, structural, and strategic value.
Drive retention and expansion through demonstrated value, proactive risk assessment, and cross-functional partnership.
HeyGen makes visual storytelling accessible to all by building technology that equips more people to create captivating video content. It is a fast-growing, inclusive startup with a culture of innovation and customer focus, operating as an Equal Opportunity Employer.
Review, organize, and curate video content across categories, genres, and family-oriented programming areas.
Audit content assets and metadata to identify quality issues and apply corrections.
Analyze audience behavior and content performance to support programming decisions.
Our partner is a global media company focused on digital video content for families and younger audiences. They operate with a remote team emphasizing quality, accuracy, and collaboration.
Act as the first point of contact for customer inquiries through phone and email channels.
Troubleshoot issues and guide customers through technical or operational questions.
Follow up on open cases to ensure issues are fully addressed within expected timelines.
Our partner provides customer support services for an international user base. The team operates remotely with a focus on flexibility and autonomy, supporting a growing global customer success operation.
Own an established portfolio across mixed tiers as the primary client relationship.
Own value realisation end to end, driving renewals to clean close.
Keep adoption and value on track through regular check-ins and reviews.
CoachHub is a digital and AI coaching platform that combines human coaching, behavioral science, and technology to empower enterprises. Backed by $330M and with 3,500+ coaches globally, it fosters a remote-first culture of ownership and impact.
Provide delightful, accurate, and timely support to members navigating the French healthcare system and B2B partner needs.
Spend 80% of time on member support and 20% on innovative Care projects tailored to your expertise.
Lead process improvements, mentor team members, and drive cross-functional initiatives to enhance care delivery.
Alan is building a new standard in prevention insurance by integrating insurance, prevention, and care into a single user experience. With over 800 employees and serving 1M+ members, Alan fosters a unique culture focused on making healthcare proactive and accessible.
You deliver exceptional customer support via Zendesk, ensuring every interaction is friendly, professional, and solution-oriented.
You support customers with questions related to orders, deliveries, products, returns, and refunds, taking ownership of enquiries.
You collaborate with cross-functional teams and contribute to improving processes and Help Centre content.
The Quality Group is a provider of sports nutrition products, bringing together brands ESN and More Nutrition since 2021. With over 1,200 employees, the company combines passion for sports nutrition with cutting-edge technology and offers a diverse, inclusive culture.