Form Health's Patient Care Coordinators provide comprehensive support for daily clinical operations, and growth of the clinical practice and the company. They provide outstanding experience to patients and increase practice efficiency by working collaboratively with the physician and dietitians. This role is 100% remote.
Join Clickstop as a Customer Experience Specialist for Pepper Joe's, where you'll be the first point of contact for customers across multiple sales channels. Provide exceptional service with a focus on one-touch resolution, manage order-related communications, and contribute to special projects that enhance the website and improve the customer experience. Success is measured by consistent delivery of exceptional service, understanding of quality control, and ability to drive meaningful change.
Onboard new and migrating customers, transferring their data into Central. Review data for accuracy. Coordinate with teammates to complete migrations quickly and smoothly. Track progress, flag blockers, and ensure no steps are missed. Identify process improvements to make onboarding faster and easier each time.