Support new customers from proof-of-concept through production to ensure rapid processing of claims and eligibility checks.
Collaborate with customers via Slack and triage requests, resolving technical issues and product gaps.
Contribute to documentation and use data to improve customer health, retention, and self-service adoption.
Stedi builds the world's only programmable healthcare clearinghouse, modernizing the exchange of HIPAA transactions via modern APIs and traditional EDI. With $142 million in funding from top investors and a lean, fast-moving team, they prioritize automation and customer-first innovation.
Act as a key liaison between patients, healthcare providers, insurance payers, and Revenue Cycle Management teams.
Help patients understand benefits, deductibles, co-pays, balances, and payment responsibilities with empathy.
Research and resolve billing and balance concerns by reviewing account notes, claim status, and payer communications.
This company provides patient advocacy and revenue cycle management services for U.S. healthcare. They offer a collaborative, process-driven environment focused on service quality, compliance, and accuracy.
Serve as the operational lead and subject matter expert for enterprise client accounts, overseeing accounts receivable and revenue cycle performance.
Drive root cause analysis of denied claims, payment variances, and workflow breakdowns to implement corrective actions.
Mentor team members, assign workloads, and facilitate training to ensure high-quality client support and operational consistency.
Prompt provides software for outpatient rehab organizations, helping them treat more patients and deliver better care while reducing environmental waste. It is a team of talented individuals committed to solving complex healthcare problems, fostering a culture of smart work and positive impact.
Own day-to-day relationships across an assigned portfolio of provider and hospital clients.
Build strong relationships with practice administrators, revenue cycle leaders, CFOs, and other client stakeholders.
Conduct regular business reviews and present updates on service performance and key revenue cycle metrics.
Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. They are an equal opportunity employer that values client success and revenue cycle excellence.
Own the end-to-end revenue cycle, including claims, denials, appeals, and payment reconciliation.
Ensure accurate billing and compliance for Medicare and commercial payers.
Monitor KPIs, identify revenue opportunities, and reduce denials.
Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement and improve outcomes. They are a venture-backed company based in San Francisco, committed to innovation and collaboration.