In this role, you will be a member of a high-performing team providing service for SimplyInsured customers via chat, phone, and email and serve as a trusted representative. You will contribute daily to the Support team’s mission to delight our customers and help eliminate the fear of purchasing and using health insurance. You will be empowered to propose process and product solutions to improve our customer experience.
Works and completes all applications and processes necessary to tend to customer concerns and inquiries in an expeditious manner, utilizing in-depth understanding of products and underwriting guidelines to collect customer information. Evaluates and properly address individual risks including counseling customers on coverage or quoting additional lines of business; auditing and following up with customers to ensure completion of applications, open issues and policy changes, and provide policy verification as needed.
We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.
Empower underserved families to take the most transformative step of their life to access care by owning and driving the family empowerment function. You'll manage the family training pipeline, pushing families to reach their maximum potential and to obtain best-in-class clinical training to best care for others. You'll also uplift families and build a thriving community.