Execute notary scheduling assignments by matching notaries to signings based on geography and requirements.
Manage order updates, inquiries, and issue resolution via platform tools to ensure smooth operations.
Proactively communicate with lenders and title companies to ensure successful completion of each signing.
Snapdocs builds workflow software and AI-driven automation to digitize and simplify the U.S. mortgage closing process. It is a venture-backed company serving a network of lenders, settlement teams, and notaries, with a culture that values product discipline, ownership, and straightforward communication.
Own the member support queue end-to-end, handling inbound email inquiries and phone callbacks.
Manage membership and account inquiries, including cancellations and billing questions.
Contribute to building internal knowledge bases and processes to improve support functions.
Fruitful is a financial membership service that uses AI automation and expert guidance to provide personalized financial planning. The company is a growing, remote-first organization that values diversity and building a world-class member experience.
Own and moderate the Immunefi Discord server, ensuring it is active and welcoming for hackers, developers, and enthusiasts.
Manage Zendesk support queues, ensuring timely resolution of inbound tickets from security researchers and platform users.
Define measurable community engagement goals and develop a strategy to execute against them, monitoring health and engagement metrics.
Immunefi is the premier security platform for the decentralized economy, protecting billions of dollars in user funds by connecting ethical hackers with blockchain protocols. The company is a fully remote and geographically dispersed team that operates in a highly collaborative, cross-functional environment, prizing ideas, input, and communication while requiring autonomous and self-driven work.