Remote Information technology Jobs · SDLC

• Contribute to maintaining our position as one of the most secure and resilient crypto exchanges by ensuring our services are operational around the clock
• Participate in on-call duties as an Incident Manager during US business hours (2PM to 8PM UTC), taking accountability for incident responses, escalations, stakeholder coordination, and maintaining accurate records until resolution
• Work with stakeholders to identify the root cause of incidents, assist in postmortem activities and agree follow-up actions

Kraken is a mission-focused company rooted in crypto values. They are a fully remote company with Krakenites in 70+ countries who speak over 50 languages.

• Perform troubleshooting and resolve issues for core systems, internal developments, and vendor integrations.
• Assist in designing, testing, and documenting configuration solutions and evaluating departmental workflows for better efficiency.
• Participate in the full software lifecycle, from defining project scope and gathering requirements to implementing tactical plan projects.

• Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite.
• Design, develop, configure, and customize ServiceNow applications and services; deliver new functionality across applications.
• Manage and perform SMS development activities, supporting the entire development lifecycle; apply SDLC and DevOps principles.

TekSynap is a fast-growing high-tech company that understands the pace of technology and the need for a comprehensive information management environment. They aim to nimbly utilize information technology to meet the business needs of their Federal Government customers.

• Collaborate closely with stakeholders to elicit, document, and communicate clear business and user requirements.
• Lead teams in shaping technical approaches aligned to organizational goals.
• Translate specifications into vendor requirements and coordinate delivery.

BECU is a financial institution with 1.5 million members and over $30 billion in managed assets that focuses on people, not profits. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

• Oversee and lead the team responsible for resolving application and related issues for internal and external user communities across multiple business divisions.
• Act as the primary escalation point for application support issues, ensuring incidents are triaged, owned, and driven to resolution.
• Collaborate with IT and Operational colleagues as well as external vendors to facilitate support, deployment, system maintenance, and incident resolution.

Covius is committed to bringing passion and customer focus to the business. They are a mid-sized company that believes it's possible to love coming to work.