Administer enterprise voice platforms (Cisco, Teams, Avaya, Five9) for provisioning and service requests.
Manage ServiceNow queues, tickets, and user workflows for telecom lifecycle activities.
Provide end-user support and collaborate with IT, vendors, and teams during Eastern business hours.
BETSOL engineers AI-powered enterprise solutions, accelerating cloud transformation for businesses across 17+ countries. With a nimble team, they hold patents and industry awards, maintaining a NPS 2x the industry average.
Answer customer questions about the product across a wide range of topics.
Write and update knowledge base content, including troubleshooting guides and feature explainers.
Use Centralize daily, provide feedback, and help shape the roadmap while collaborating with engineering.
Centralize builds a relationship intelligence platform for enterprise revenue teams, replacing the CRM. We're a Series A startup with $18M+ funding, growing 5x year-over-year, backed by NEA and Salesforce Ventures.
Provide oversight and technical support for the building automation system controlling physical plants.
Perform complex network and hardware troubleshooting, repairs, and programming with minimal supervision.
Work with contractors to add new spaces and ensure proper programming and naming conventions.
Saint Luke's Health System is a network of 18 hospitals and campuses across the Kansas City region, offering comprehensive healthcare services including home care, hospice, behavioral health, and physician practices. With a large team of employees, they value their staff and encourage internal growth and development.