Deliver outstanding support to open-source users and enterprise customers.
Develop deep technical expertise in GitOps, Argo, and Akuity’s offerings.
Troubleshoot, diagnose, and resolve customer issues promptly and accurately.
Akuity was founded by the co-creators of Argo to help organizations reliably deploy Argo at scale through enterprise support and enhanced capabilities. Backed by $25 million in funding, they are experiencing rapid growth while staying true to their open-source roots, and their culture is grounded in humility, authenticity, and diversity.
Provide first level desktop technical IT support for all users.
Offer face-to-face on-site and remote support to users.
Guide users in effectively utilizing end-user devices and technologies.
Z is one of New Zealand’s largest transport energy companies, committed to delivering safe, secure, and reliable transport energy. They are part of the Ampol Group, with a focus on achieving extraordinary outcomes by setting the appropriate context for their people.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that provides IT services. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.
Serve as the primary technical point of contact for a portfolio of Grafana customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Maintain and configure Logistics and Warehouse management in SAP.
Conduct research and creates documentation on new functionality.
Provide support to users through troubleshooting issues and proposing process enhancements.
The Toro Company provides world class equipment to help maintain the environment. With 100 years of operation and an average employee tenure of 15 years, they are based in Minnesota and have a global footprint.
Build and configure GHL sub-accounts for new clients from scratch, using standardized templates and SOPs.
Tailor each client's account to their specific business, including service types, lead capture flows, and follow-up sequences.
Register every new client for A2P 10DLC messaging compliance before any SMS campaigns go live.
PushPress is an AI-powered gym management platform built for boutique fitness, transforming how boutique fitness owners operate and how the entire $100B global fitness industry connects, transacts, and grows. They are a Series B company backed by Altos Ventures, StepStone, and Mucker Capital, and they're going all-in on AI.
Provide day-to-day administrative support for the Salesforce platform, ensuring system stability, usability, and data integrity.
Deliver timely end-user support, including on-call assistance, issue triage, troubleshooting, and resolution of Salesforce-related inquiries.
Configure and maintain Salesforce objects, page layouts, workflows, flows, validation rules, approval processes, reports, dashboards, and related features using best-practice solutions.
Hayward Holdings Inc. is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.
Field complex/escalated issues for high value or critical clients.
Troubleshoot audio/video hardware and audio/video signals.
Work directly with clients on the phone to troubleshoot hardware and cabling at client’s location.
Granicus builds, implements, and maintains technology transforming the Govtech industry by bringing governments and constituents together. They serve 5,500 federal, state, and local government agencies and over 300 million citizen subscribers with cloud-based solutions.
Lead end-to-end implementation projects for Bankjoy digital banking and related products
Manage project timelines, milestones, and deliverables to ensure successful client launches
Coordinate cross-functional teams including Product, Engineering, Operations, and Customer Success
Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup that is changing the way community banks and credit unions do business. They provide modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI.
Participates in meetings to discuss team and project related activities.
Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines.
Builds, tests, and troubleshoots complex application settings / features with minimal guidance.
University of Utah Health enhances the health and well-being of people through patient care, research, and education. They have five hospitals and eleven clinics providing excellence in comprehensive services and are known for academic research and quality standards.