Working from your remote home office to provide technical support for employees.
Acting as an internal customer advocate keeping them updated in a timely manner.
Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA).
Canonical is a leading provider of open source software and operating systems. They are a pioneer of global distributed collaboration with 1100+ colleagues in 75+ countries and very few office based roles, founder led, profitable and growing.
Provide in-depth analysis and technical support of applications.
Maintain system integrity by researching and installing application patches.
Monitor system performance and recommend improvements.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly and fairly. The company seems innovative, leveraging AI in its operations.
Serve as the primary technical point of contact for a portfolio of customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
They connect job seekers with partner companies through an AI-powered matching process. The company values quick, objective, and fair application reviews, identifying top candidates for hiring companies.
Perform, coordinate, and improve activities needed to provide IT services and infrastructure.
Plan, implement, and maintain a stable technical infrastructure.
Identify weaknesses in processes and eliminate them following standards.
Deutsche Telekom IT Solutions Slovakia, formerly T-Systems Slovakia, has been in Košice since 2006 and is a founding member of Košice IT Valley. They have grown to be the second-largest employer in eastern Slovakia, with over 3900 employees, aiming to provide innovative information and communication technology services.
Learn CIC’s products and serve as a key support resource through our Customer Help Desk system
Log, track, and manage support requests in our ticketing system with clear and accurate documentation
Install and update software applications and hardware peripherals
CIC supports mission-critical systems used by cities and counties across multiple states. They value employees who enjoy untangling puzzles and genuinely helping people looking to grow their support expertise.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Identify and resolve underlying problems affecting IT systems and services
DYOPATH is dedicated to providing outstanding IT service. They foster a collaborative environment where achievements are celebrated and employees are invested in and supported through certifications and career paths.