Provide customer support in German and English via phone and email for a global e-commerce client, covering product inquiries, orders, and post-purchase assistance.
Work independently in a remote environment during scheduled hours, adapting communication to deliver premium retail customer experiences.
Document customer interactions appropriately and adhere to service guidelines while using problem-solving skills to address concerns professionally.
TransPerfect is the world's largest privately held provider of language services and globalization management technology solutions, with over 100 offices globally. As a division, TransPerfect Connect specializes in remote interpreting and multilingual customer support, employing a large, culturally diverse workforce dedicated to quality and client service.
Collaborate with AI experts to develop and optimize generative AI and NLP models.
Conduct research on state-of-the-art techniques and assist in designing and evaluating novel AI solutions.
Execute automated and manual tests for AI systems, focusing on minimizing issues like hallucination.
G-P operates a SaaS-based Global Employment Platform enabling businesses to hire and manage teams in over 180 countries without establishing local entities. The company is a remote-first organization fostering an innovative and inclusive culture where diverse contributions are valued and celebrated.
Build and own a centralized People knowledge ecosystem, including taxonomy, governance, and lifecycle management.
Establish AI-ready knowledge structures that enable automation, support accurate and compliant AI-assisted experiences, and define future-state system integrations.
Design how knowledge, intake, and support workflows work together to improve self-service and reduce manual case volume.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is remote-first and emphasizes a core value of people coming first, offering competitive benefits including full premium coverage for health care.
Execute effective sales strategies to cultivate new business opportunities and facilitate growth for AssetWatch.
-Handle lead generation and qualification through outbound calls, emails, text, and LinkedIn to schedule qualified online sales demonstrations.
Research accounts, identify key targets, maintain a prospect database, and partner with Solution Architects to build enterprise pipeline and close deals.
AssetWatch serves global manufacturers by powering manufacturing uptime through predictive maintenance condition monitoring solutions. It is a remote-first company with a distributed team of passionate engineers and business leaders focused on building the future of predictive maintenance.
Own and execute the roadmap for the compliance portfolio, balancing customer needs, platform investments, and strategic objectives.
Partner with engineering across distributed teams to deliver scalable, high-impact solutions and design integrated end-to-end workflows.
Lead customer discovery, use a data-driven approach to prioritize and measure outcomes, and partner with sales, marketing, and customer success on go-to-market readiness.
Cayuse provides a cloud-based platform that supports universities, hospitals, government agencies, and research institutions in managing the research lifecycle, aiming to accelerate research, ensure compliance, and reduce administrative burden. The company has over two decades of domain expertise and fosters a collaborative, inclusive culture with a focus on customer and employee success.
Translate ambiguous stakeholder requirements into structured solutions and user flows.
Build and deliver end-to-end features across backend, frontend, and AI-enabled systems with full ownership.
Improve and scale an existing Python-based application, applying secure development and robust engineering practices.
Smart Working breaks down geographic barriers to connect skilled professionals with outstanding global teams and products for full-time, long-term roles. They foster a remote-first community that values growth, well-being, and belonging, and are one of the highest-rated workplaces on Glassdoor.
Administer enrollments, changes, and terminations while maintaining data accuracy across systems to meet SLA and KPI standards.
Manage billing cycles, perform reconciliations, and resolve variances with finance and carriers to support audits and financial management.
Act as an operational contact for clients, advisors, and carriers, handling complex inquiries and providing administrative recommendations to support relationships.
Segic is redefining how group benefits are delivered through a SaaS platform for simplified and flexible management of group and individual benefits programs. The company values transparency, collaboration, and a positive mindset, creating a dynamic environment focused on recognition and enjoyment at work.
Manage and coach a team of 6 Enterprise Sales Directors to develop successful sales strategies, implement multi-tiered approaches, and accurately forecast opportunities.
Meet and exceed quarterly sales team quotas by holding the team accountable for revenue-generating activities and providing regular updates to management on performance.
Develop and maintain executive level relationships, assist in closing complex multi-million dollar programs, and identify improvements in productivity, process, and efficiency.
Yelp connects people with great local businesses through its online platform and community reviews. The company fosters a collaborative, tenacious, and remote-first culture where employees are seen as whole persons and supported in their growth.
Drive retention and growth by serving as a trusted point of contact throughout the entire customer lifecycle.
Monitor customer health, proactively identifying risks and championing customer product priorities to influence the roadmap.
Build and sustain strong, trust-based relationships to ensure customers continuously realize measurable value.
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence with solutions that unlock actionable insights and drive automation. It is an employee-centric company of nearly 4,000 people, fostering a positive, inclusive workplace culture with a focus on career development, wellbeing, and community impact.
Manage the AR mailbox, ensuring all inquiries receive a response within one hour, and process daily invoices and credit memos.
Record daily incoming wires on the customer payment tracker, apply customer payments in NetSuite, and assist in monitoring the AP mailbox.
Distribute AR Aging statements to brokers, execute 2-way PO matching in NetSuite, and support month-end tasks and audits for Shared Services.
Wheels Up is a global leader in on-demand private aviation and a strategic partner of Delta Air Lines, providing a diverse fleet of owned aircraft and access to a global network of charter operators. As a large company, it fosters a culture of inclusivity where unique backgrounds and ideas are valued, aiming to make private air travel safe, reliable, and enjoyable.