Define and execute the strategy for customer engagement, retention, loyalty, and lifecycle management.
Lead the end-to-end customer journey strategy across digital, assisted, and partner channels.
Drive AI-enabled, personalized, and data-driven experiences to improve engagement and satisfaction.
The organization is dedicated to enhancing customer lifecycle experiences and engagement in the healthcare industry. The company culture emphasizes innovation, collaboration, and customer impact, with a focus on remote work flexibility.
Own the AI-Native Product-Led Motion strategy for AI-native ITSM capabilities, driving adoption and growth.
Design data-driven growth engines using product telemetry, behavioral analytics, and experimentation.
Lead cross-functional execution across Engineering, Product Management, Design, Data Science, and Go-to-Market teams.
ServiceNow provides the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, and is just getting started.
Serve as the strategic operating leader for ServiceNow's Enterprise AI organization, driving operating cadence and governance.
Build executive-ready mechanisms for prioritization, decision making, and cross-functional accountability.
Develop portfolio-level visibility and measure ROI for AI initiatives in partnership with finance and AI Champions.
ServiceNow is the AI control tower for business reinvention, offering a platform that integrates AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, aiming to free people from busywork.
Define digital product strategy for M&A integration and product launches at ServiceNow.
Create reusable playbooks and decision frameworks for integration and launch execution.
Influence overall digital strategy and advise leadership on acquisition implications.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. They are building an AI-native culture where technology and talent are unstoppable together, with a focus on freeing people from busywork.
You will own the vision, strategy, and roadmap for Fanatics' enterprise supply chain data products and AI.
You will partner with engineering and business teams to define and build a semantic layer and data products.
You will drive data governance, AI readiness, and measurable business outcomes.
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform for officially licensed apparel and collectibles. With over 22,000 employees, it is committed to enhancing the fan experience globally.
Own and execute product strategy for a defined AI capability area from ideation to launch.
Partner with engineering, sales, and marketing to deliver capabilities that solve enterprise customer problems.
Drive adoption and iterate based on customer feedback and market needs.
Couchbase is an operational data platform for AI that empowers businesses to bring data to life. Trusted by over 30% of the Fortune 100, Couchbase offers a can-do culture and is committed to diversity and inclusion.
Lead strategic product initiatives from concept to launch, driving alignment with business goals and market trends.
Become an expert in the Auto Repair Industry to identify new product opportunities for core users.
Combine deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution, staying true to values of transparency, integrity, innovation, and a service-first mindset.
Develop and communicate a clear product vision and strategy for Conversational AI, ensuring alignment with company goals and advancements.
Prioritize features and create a detailed roadmap based on customer feedback, market research, and business objectives, focusing on AI accuracy and scalability.
Collaborate cross-functionally with Engineering, Data Science, Sales, and Customer Success to drive execution and deliver innovative AI solutions.
LivePerson is a leader in trusted enterprise conversational AI and digital transformation. A publicly traded company (NASDAQ: LPSN), it powers nearly a billion conversational interactions monthly and was named the #1 Most Innovative AI Company by Fast Company.
Define and execute product strategy for lead generation solutions, including website builders and funnels.
Lead product discovery via customer research and data analysis to deliver AI-powered features.
Collaborate cross-functionally to drive product releases and optimize performance metrics.
They specialize in digital lead generation products, including website builders, funnel creation, analytics, and customer engagement tools. The company fosters a fast-paced, remote-first culture with collaborative teams and global innovation.
Lead end-to-end delivery of enterprise software implementation projects for government customers.
Own project scope, schedules, budgets, risks, and stakeholder communications.
Collaborate with cross-functional teams to drive adoption and continuous improvement.
This company specializes in AI-powered SaaS solutions for government transformation and urban planning. They operate with a distributed team across Canada, the US, and Australia, fostering a collaborative and innovative culture.