Drive implementation of global strategies and initiatives. Oversee execution of key global initiatives to improve processes and systems. Influence and lead change management across the global footprint.
The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.
Own product lines for your market, including vision, strategy, value proposition, and roadmap planning. Drive continuous discovery to identify opportunities to improve, expand, or launch new product lines. Lead market launches and product updates, ensuring adoption, engagement, and satisfaction targets are met.
Lead end-to-end project delivery across multiple client initiatives. Oversee and coordinate several work streams simultaneously, ensuring alignment with project goals. Create and maintain comprehensive project roadmaps and success metrics.