Source Job

Europe

  • Receiving inbound calls to support students making loan applications.
  • Supporting students and family members with payments and eligibility.
  • Making a difference in supporting a student’s academic future.

PC Skills

20 jobs similar to Customer Service Specialist

Jobs ranked by similarity.

$18–$20/hr
US

  • Support students struggling with motivation, grades, or payments by helping them problem-solve and stay on track.
  • Provide timely, resolution-focused support to students, successfully resolving inquiries using Front/HubSpot.
  • Answer phone calls from current and potential students and respond to inquiries via email, SMS, and social media.

Stepful reimagines allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs, especially for underserved communities, to launch healthcare careers. They partner with healthcare institutions to build talent pipelines and address the growing shortage of allied health workers.

US

  • Manage incoming customer calls, providing expert guidance through the loan application process.
  • Proactively follow up with customers to encourage the completion of loan applications as necessary.
  • Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive.

US 3w PTO

  • Provides friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence.
  • Cross-sells Credit Union products and services.
  • Supports a sales and service environment focused on the credit union’s mission, vision and core values.

Grow Financial Federal Credit Union provides financial services to its members. They have 600 team members and are dedicated to a diverse, collaborative culture where you can grow personally and professionally.

$31,200–$78,647/yr
US

  • Recruit, enroll, and guide students through undergraduate and graduate programs.
  • Advise students regarding career and program interests, aligning with goals.
  • Manage onboarding, provide financial guidance, and offer personalized support.

Kaplan is a global company at the intersection of education and technology that focuses on collaboration, innovation, and creativity to deliver a best-in-class educational experience. Kaplan, Inc. is a global educational services company, with about 10,000 employees and operations in 26 countries.

$40,000–$50,000/yr
US

  • Talk to business owners all day, gathering information on their operations.
  • Capture information with precision, maintaining accuracy while keeping the conversation flowing.
  • Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

Global 6w PTO

  • You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
  • You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem
  • You always have a sympathetic ear, and you advise our customers over the phone and via email

Sixt is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities.

US

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate

TP is a global, digital business services company that delivers advanced business services to help brands streamline their business. They have more than 500,000 employees and are passionate about supporting their communities, clients, and the environment.

US 4w PTO

  • Manage calls professionally for a diverse range of businesses and professionals.
  • Accurately take and promptly deliver messages with a touch of flair.
  • Book appointments using user-friendly software like Calendly, making scheduling a breeze.

Veta Virtual is an innovative start-up revolutionizing the customer experience industry. They provide top-tier, customized phone call management solutions to businesses of all sizes, ensuring seamless and efficient communication and foster a culture of continuous learning and growth.

$744–$744/mo
Global

  • Address client inquiries about course offerings and registration.
  • Conduct consultation calls to understand students’ academic goals.
  • Manage leads from digital channels and track progress in CRM.

Think Academy US, a subsidiary of TAL Education Group, is an education technology company providing K-12 extra-curricular learning services. They offer math-focused after-school programs with a focus on critical thinking and logic skills.

Europe

  • Making energy easy, cutting through the jargon and helping customers understand their bills.
  • Solving problems like a pro, whether it’s a billing query or a complex energy conundrum.
  • Handling queries from start to finish, including complaints, making sure customers get the right help the first time.

Octopus Energy is an energy company that is working towards making energy better for our customers and the planet. They are a team of brilliant minds tackling challenges together, without egos or corporate nonsense.

US

  • Field customer inquiries and find innovative ways to respond to varying questions.
  • Provide excellent customer service through active listening.
  • Work with confidential customer information and treat it sensitively.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired and passionate people speaking more than 300 languages, their global scale and local presence allows them to support their communities, clients, and the environment.

  • Answer inbound calls and initiate outbound calls.
  • Create interest in reverse mortgage program and qualify customers.
  • Transfer interested customers to sales team and update the CRM.

Longbridge helps seniors unlock the power of their home equity. As a leading provider of home equity solutions, they're committed to helping older homeowners make the most of their assets. They have been named a Great Place to Work® three years in a row.

US

  • Answer, screen, and forward incoming calls to the appropriate person.
  • Log phone calls and documents into online document management system.
  • Maintaining frequent communication with client and answering questions.

The Ward Law Group is a leading personal injury law firm known for serving the community and driving results. Voted as one of the best places to work for the past two years, they offer an innovative and fast-paced environment where employees are empowered to make decisions and contribute to collaborative team efforts.

US Unlimited PTO

  • Serve as the voice of Galileo, bringing the camper experience to life for families and prospective clients.
  • Efficiently manage and respond to a high volume of inquiries via email and phone, upholding Galileo's highest standards of service.
  • Proactively collaborate with external partnerships, ensuring exceptional customer service through clear communication and streamlined processes.

Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world. They have inspired hundreds of thousands of kids across 70+ diverse communities since 2002 and have been named one of the Best and Brightest Companies to Work for in the Nation four times.

Philippines

  • Manage inbound and outbound calls effectively.
  • Build sustainable relationships and trust with customer accounts.
  • Ensure customer satisfaction in every interaction.

Jobgether is a platform that helps job seekers find employment opportunities. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Want to work remotely from home.
  • Need an Internet connection and a mobile device or computer.
  • Do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more.

We are looking for people who want to work remotely from home. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly – work when you want.

US

  • Serve as the client liaison for all incoming intake calls.
  • Demonstrate knowledge of organizational structure and criteria to clients.
  • Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques.

Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.

US

  • Answer inbound calls with professionalism and customer service.
  • Assist with appointment scheduling calls and follow up on missed appointments.
  • Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.

Philippines

  • Responding to customer queries in a timely & effective manner via inbound calls, ZenDesk or other customer support tools
  • Documenting & logging issues (as well as customer compliments & complaints)
  • Working with customers to help them go through our application flow when required

They are reinventing consumer credit by using technology to easily tap into people’s assets, focusing on making credit cards cheaper. They are a well-capitalized team with over $250MM in equity funding, comprised of technology and finance executives.

US

  • Making outbound calls to patients, members, and customers.
  • Helping patients make decisions that will enhance their healthcare experience.
  • Assisting members and patients with benefits and insurance information.

Carenet Health pioneers advancements for experiences across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They integrate human touch with data-driven technology to improve healthcare, offering best-in-class clinical expertise and personalized solutions.