Translate business needs into technical requirements and define technical scope to align with business objectives.
Analyze and revise existing system logic difficulties and partner with business process experts to solve software issues.
Mentor technical analysts and lead department projects while reviewing vendor technical specifications.
Blue Cross & Blue Shield of Rhode Island is a health insurance provider dedicated to delivering high-quality, affordable, and equitable care to Rhode Islanders. The company fosters a culture of belonging, with a diverse and collaborative team that values transparency, accountability, and employee growth.
Gather and document business requirements for complex configuration data sets.
Work directly with carrier stakeholders to document key scope decisions.
Translate business requirements into technical specifications for engineering.
Bestow is a vertical technology platform for life insurers, unifying legacy value chains to enable faster product launches. Backed by investors like Goldman Sachs and NEA, the company is trusted by major carriers and values precision, purpose, and heart.
Configure and optimize Epic modules for referral coordination and ambulatory workflows.
Support end-to-end referral processes across Care Everywhere and EpicCare Link.
Collaborate with clinicians and technical teams to test, troubleshoot, and train end users.
This partner company works to improve patient care through efficient clinical information systems and streamlined digital workflows. It offers a collaborative, fully remote healthcare technology environment focused on professional growth and well-being.
Lead configuration activities for DOFR, NCN, and other contract-related requirements.
Translate approved contract terms into accurate system configuration and business rules.
Partner with Network Management, Claims, Legal, Compliance, and IT to resolve configuration issues.
SCAN is a nonprofit health organization serving over 500,000 older adults across six states. With nearly five decades of experience and $8 billion in annual revenue, SCAN combines compassion, innovation, and integrity to improve care for seniors.
Provide system-level support, configuration, and optimization for Epic ASAP applications.
Collaborate with clinical, financial, and IT teams to translate business needs into effective technical solutions.
Support project planning, on-call rotation, and end-user training to ensure application stability and adoption.
Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. With a team of more than 500 professionals, they are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.
Serve as subject matter expert for Epic applications, leading requirements sessions and configuration.
Provide third-tier support, troubleshooting, and root cause analysis for EMR issues.
Collaborate with vendors, trainers, and operations to implement upgrades and system changes.
Central Health is a public healthcare organization based in Austin, Texas, that provides medical services and manages health centers. It serves as Travis County's healthcare district, with a focus on community health and electronic medical record systems.
Oversee configuration, administration, and operational support of a Smile CDR healthcare interoperability platform.
Manage Development, Test, and Production environments, including FHIR R4 repositories, SMART on FHIR implementations, and REST APIs.
Troubleshoot integration challenges, monitor platform performance, and implement security and compliance controls.
A healthcare technology initiative focused on improving interoperability and enabling secure, seamless data exchange across healthcare systems. The organization operates with a fully remote, collaborative culture, partnering with architecture, engineering, and business teams on impactful healthcare integration projects.
Design, configure, build, test, and optimize Epic Willow Ambulatory applications.
Collaborate with clinical, operational, and technical teams to translate requirements into effective solutions.
Support implementations, conversions, upgrades, and go-live activities across clinical information systems.
A large healthcare organization focused on optimizing clinical information systems and patient safety. The culture emphasizes collaboration, clinical best practices, and continuous improvement.
Provide fast and painless customer support via email, troubleshooting bugs and documenting feature requests.
Analyze customer data and help customers get started with Healthie's product.
Collaborate with the team to elevate the voice of the customer and jump on phone calls when needed.
Healthie is an AI-native, ONC-certified EHR platform for modern outpatient healthcare, providing infrastructure for scheduling, billing, engagement, and data. Backed by $42M in funding, the company is customer-obsessed and fiscally responsible, supporting over 40,000 providers and 21 million patients.
Lead workstreams in complex, large-scale enterprise implementations of the PerfectServe platform.
Provide workflow consulting, physician training, and go-live support across health systems.
Configure advanced workflows, integrate third-party systems, and test across devices.
PerfectServe is a provider of clinical communication and physician scheduling solutions for health systems. With 400+ employees and 30,000+ customers, the company values collaboration, innovation, and meaningful work.
Acts as a central point of contact and provides analytical problem-solving support to Commercial and Medicare Appeals and Grievances staff.
Researches, analyzes, and implements changes to processing procedures to increase department efficiency and meet regulatory compliance.
Supports training, documentation, and compliance activities while serving as a subject matter expert on appeals module configuration.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association, providing health insurance and wellness programs. The company fosters a flexible, caring culture and is consistently voted one of the "Best Places to Work in PA."
Gather and analyze requirements to map and document current and future processes for case administration.
Coordinate cross-functional initiatives and support quality assurance testing for system enhancements, including AI-driven tools.
Collaborate with technical teams, internal stakeholders, and external vendors to deploy digital solutions that improve workflow efficiency.
The American Arbitration Association (AAA) is a global leader in arbitration, mediation, and online dispute resolution, helping resolve complex disputes with fairness and efficiency. Recognized as a best-in-class employer, it fosters a purpose-driven, innovative culture with comprehensive professional development and a commitment to diversity.
Lead triage and resolution of complex defects, incidents, and technical issues in Cúram applications.
Analyze business requirements and design Cúram-based enhancements across intake, rules, and batch processes.
Collaborate with technical and business stakeholders to translate complex challenges into practical solutions in a fully remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shortlist top-fitting candidates, though its own team size is not specified.
Create the blueprint for configuration of medical and dental plans from plan documents and standards.
Build, validate and test plan benefits and code mapping logic for accurate claims processing.
Troubleshoot system issues and coordinate with teams to improve efficiency and resolution.
Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Backed by leading healthcare and technology investors, the company is headquartered in Buffalo, NY and values resilience, uncommon thinking, and positivity.
Provide intermediate-level customer support via phone, email, web chat, and back-office channels.
Investigate processing issues, data integrity problems, and edit code rejections to resolve discrepancies.
Maintain accurate case records, follow SLAs, and adapt to evolving program requirements.
The company provides essential customer and technical support for a federal health program, assisting individuals with inquiries and resolving technical and administrative issues. It operates as a partner company with a focus on professionalism, accuracy, and independent remote work.
Serve as a technical point of contact and trusted advisor for enterprise clients, managing implementations and optimizing platform performance.
Translate client objectives into technical solutions, troubleshoot issues, and coordinate with internal teams for resolution.
Use AI-enabled tools and maintain strong knowledge of platform capabilities to drive adoption and deliver client value.
Rithum is a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences through an integrated platform. Trusted by over 40,000 companies and representing over $50 billion in annual GMV, Rithum fosters an inclusive culture with smart risk-takers and remote-first working conditions.
Deliver post-sale consulting across full engagements, including client management, implementation, and knowledge transfer.
Lead customers through requirements gathering, business-value mapping, and workshops to drive adoption and early value.
Configure integrations and data synchronization between xMatters and third-party applications while managing scope and timelines.
xMatters provides a cloud-native Digital Operations platform that helps organizations automate responses to critical IT incidents, including on-call management and incident triage. As part of Everbridge, we serve over 1,000 global organizations and foster a collaborative, mission-driven culture.
Analyze enterprise financial management systems, interfaces, APIs, and architectures to identify consolidation and modernization opportunities.
Develop current- and future-state technology roadmaps aligned with federal financial management requirements.
Translate strategic recommendations into implementation guidance, including data migration and system transition plans.
Our partner is a consulting organization supporting federal financial management modernization. They offer a collaborative remote environment and focus on enterprise technology strategy.
Develop and maintain healthcare interfaces and FHIR APIs for statewide HIE data exchange.
Collaborate with technical and security teams to test, deploy, and troubleshoot integration solutions.
Ensure secure, reliable clinical data exchange across EHRs, labs, public health agencies, and payers.
The partner company is a healthcare IT organization implementing a statewide Health Information Exchange (HIE) and Health Data Utility (HDU). The culture emphasizes collaboration, technical excellence, and professional development.
Resolve technical support tickets at your tier, researching and deploying solutions while escalating complex issues to the next tier when needed.
Guide customers through Clarity Human Services, including HUD and Federal Partner reporting, data analysis, and software navigation.
Identify and escalate bugs with detailed Jira tickets, contribute to knowledge base articles, and participate in pre-release testing.
Bitfocus builds Clarity Human Services, a technology platform that helps communities connect people experiencing homelessness with resources and manage HUD reporting. They are a fully remote, mission-driven team that leads with care and values community, collaboration, and lived experience.