Create, maintain, and update training content and resources in collaboration with teams to ensure relevance and accessibility.
Facilitate engaging workshops, role-plays, and shadow sessions while supporting year-round training for a high volume of trainees.
Coordinate training program evaluations, analyze data, and contribute to continuous improvement initiatives.
The Trevor Project is a non-profit organization dedicated to suicide prevention and crisis intervention for LGBTQ young people. We operate the world's largest safe space social networking site and have been saving lives for over 20 years with a culture rooted in heart, integrity, community, belonging, and progress.
Design and deliver cultural orientation training and technical assistance to refugee service providers.
Develop trauma-informed, client-centered learning resources and adapt materials for diverse contexts.
Contribute to project management, monitoring, and evaluation of training activities and outcomes.
We respond to the world's worst humanitarian crises, helping people rebuild after conflict and disaster. Founded in 1933, we are a leading NGO in 40+ countries and 29 U.S. cities, with a culture of integrity and service.
Design and develop training programs, onboarding modules, and assessments for internal support teams and vendor partners.
Facilitate training sessions and provide direct coaching and actionable feedback to agents and vendor trainers.
Use QA findings and performance signals to identify training gaps and bring recommendations to management.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, building a product used by travelers every day, with a culture of trust, ownership, and freedom.
Lead strategic program direction, establishing goals, priorities, and implementation plans.
Manage participant recruitment, support, and curriculum development for cohort learning.
Oversee operations, budgets, and grant reporting to ensure compliance and sustainability.
This role is with a partner company managing applications for a mission-driven program. They focus on strengthening pastoral leadership and community engagement within faith communities.
Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.
Develop training plans, materials, and multimedia content to support adoption of new processes and software.
Deliver instructor-led and web-based training events for the VA workforce.
Measure training effectiveness and support workforce adoption within six months of implementation.
Artemis is a professional services firm supporting federal government programs, including the Veteran and Family Member Program modernization. They emphasize a collaborative culture of self-starters, proactive problem solvers, and action-oriented team players.
Turn new survey designs, program changes, and Salesforce releases into practical training materials, job aids, and release notes for field staff.
Deliver live training sessions and record screen-capture demo videos so teams can refresh without waiting for a session.
Write internal communications pitched to each audience from Country Director to Field Officer, deciding what each group does not need to know.
GiveDirectly delivers cash transfers to people living in poverty, having distributed over $1B to 2+ million people across 15 countries since 2011. With a non-hierarchical, analytical culture and around 650 staff in country operations, it was named one of Time100's Most Influential Companies of 2026.
Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Lead the development and management of the PMHNP Residency Program, including curriculum and accreditation.
Mentor and train residents, providing clinical leadership and performance management.
Collaborate with teams to integrate residents and promote exceptional care.
Blackbird Health is a clinician-founded organization delivering virtual and in-person mental health services for children across multiple states. They are a growing, collaborative team dedicated to whole-child care, aiming to transform pediatric mental health.
Deliver official SAP training courses in onsite classroom and virtual environments.
Facilitate engaging instructor-led learning experiences for professional audiences.
Maintain SAP certification credentials and stay current with SAP product updates.
Udacity is an online learning platform that powers corporate technical training in AI, machine learning, data science, and cloud computing. Now an Accenture company, it is part of a rapidly growing global organization focused on bridging talent shortages through digital skills transformation.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Design and build facilitated development programs end to end for leaders, managers, and individual contributors globally.
Facilitate leadership team offsites and effectiveness sessions to shape strategic conversations and commitments.
Serve as internal coach to leaders and high-potential talent while building internal facilitation capability.
Twilio is a remote-first communications platform serving hundreds of thousands of businesses and millions of developers worldwide. It fosters a culture of connection and inclusion, with a diverse global team making a daily impact.