Lead, mentor, and develop a team of highly skilled Support Engineers, setting clear expectations and providing regular feedback.
Act as a key escalation point, leading responses to incidents and collaborating cross-functionally to improve customer support and reduce commercial risk.
Identify opportunities to improve the customer experience, build strong business cases, and influence stakeholders to drive positive change.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and services across technology ecosystems like Atlassian and AWS, employing experts who make change happen from anywhere.
Manage, coach, and mentor a team of 4 to 5 engineers, driving their career development and professional growth.
Collaborate with Product and Design to clarify requirements, shape scope, and prioritize effectively for Clinical EMR features.
Contribute code regularly, participate in architecture discussions, and model strong engineering habits.
Hint Health is a digital health company dedicated to supporting the growth and success of Direct Primary Care. Founded in 2013, HintOS platform supports thousands of clinics and networks across the nation providing care for over a million members.
Lead and grow high-performing platform engineering teams that deliver reliable, scalable infrastructure and operational excellence for Vanta’s products and customers.
Set technical direction and drive multi-quarter platform initiatives spanning infrastructure reliability, security, scalability, and developer experience across shared systems and services.
Partner closely with product engineering, security, and engineering leadership to identify organizational needs and deliver scalable platform solutions.
Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful without it.
Lead a cross-functional product development squad, guiding engineers through agile practices to deliver scalable solutions.
Drive architecture decisions and ensure robust system design that supports rapid iteration and growth.
Collaborate with product management and design to deliver high-quality software from inception to deployment.
EverCommerce is a leading service commerce platform providing integrated SaaS solutions to over 600,000 service-based businesses globally. The company fosters a remote-friendly culture with a focus on diversity and innovation.
Lead and manage a team of engineering managers and software engineers, supporting their growth and performance through regular feedback and coaching.
Create a long-term technical roadmap, establish OKRs, and drive continuous improvement in engineering processes.
Collaborate across teams to ensure technical sustainability, manage priorities, and build a strong engineering culture.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a large remote-first financial technology company with a focus on innovation and people.
You'll lead and develop a team of 4 to 6 software engineers, owning hiring, performance management, growth conversations, and team culture.
You'll set team goals, track progress against roadmap commitments, and ship high-quality software on time.
You'll provide technical guidance, architectural oversight, and mentorship to engineers across the team.
Retired.com aims to give everyday Americans control over their financial future. They sit at the intersection of fintech innovation and retirement planning, helping clients invest in alternative assets. They are a fully remote team, and they are a Great Place to Work Certified™.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.
Own complex escalated support issues, diagnosing and resolving application and infrastructure problems across the full stack
Investigate and resolve issues within the AWS environment including Aurora PostgreSQL , CloudWatch , and Splunk
Collaborate with engineering teams to identify root causes and implement permanent fixes for recurring issues
Oddball aims to revolutionize the federal sector by delivering top-tier software to enhance daily life for millions of users. The team is composed of seasoned engineering, product, and user experience experts, dedicated to crafting scalable solutions and collaborating closely with clients to tackle challenges.
Lead and grow high-performing platform engineering teams.
Set technical direction and drive multi-quarter platform initiatives.
Design and evolve internal platforms for product teams.
Vanta's mission is to help businesses earn and prove trust by making security continuous and verifiable. They empower companies to practice better security, automating security monitoring for compliance standards. Vanta has a kind and talented team.
Lead the technical direction and execution for Optro’s Controls Management initiatives.
Mentor, inspire, and grow a diverse team of engineers with a high degree of empathy and emotional intelligence.
Manage and develop the team through hiring, retaining, mentoring, and continuously building individual and team capabilities in best practices.
Optro is a leading audit, risk, ESG, and InfoSec platform. They empower businesses with award-winning technology for clarity and agility and are one of the 500 fastest-growing tech companies in North America for the seventh year.
Troubleshoot and resolve operational issues across applications, databases, and cloud-hosted environments.
Design, develop, and maintain applications using C#, Python, JavaScript, and React.
Support cloud-based environments and hosted applications, assisting with deployments and upgrades.
AccelOne helps companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America. It fosters a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect.
Collaborate with Product Managers and Product Designers on building the next-generation product
Oversee roadmap discovery and delivery
Drive engineering excellence inside the team
SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. Their platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. They foster a collaborative and inclusive work environment, where trust and determination bring us together.
Lead a portfolio of diverse technology projects and a team of developers.
Share your passion for staying on top of tech trends and learning new technologies.
Collaborate with digital product managers, and deliver robust cloud-based solutions.
Capital One is building a leading information-based technology company. They are founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.
Lead, mentor, and grow a team of product engineers.
Own the technical execution and delivery of key product features.
Provide technical guidance and oversight, specifically in modern frontend technologies.
Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. They are backed by a16z, Oak HC/FT, Adams Street, Yosemite, Bessemer Venture Partners, and others, powering price transparency for 300+ enterprise organizations.
Drive technical direction across multiple teams and systems, ensuring decisions support both immediate delivery needs and long-term platform goals.
Translate ambiguous business needs, emerging opportunities, and complex technical challenges into actionable technical strategies and execution plans.
Serve as a trusted technical advisor across teams, helping stakeholders align around technical approaches, priorities, and tradeoffs.
College Board helps over 7 million students a year navigate from high school to college and career. As a mission-driven, not-for-profit organization dedicated to excellence in education, College Board has pioneered programs like the SAT® and AP® to expand opportunities for students.
Build, manage, and mentor a team of engineers working on shared platform capabilities.
Partner with cross-functional teams, including Engineering and Product, to define the team’s mission, vision, and roadmap
Provide strategic oversight, architectural direction and execution for new team initiatives, such as building new UI workflows, code refactoring and transition to micro-services environment
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants.
Lead and develop software engineering teams responsible for enterprise SaaS products and platform services.
Drive technical execution and delivery using CI/CD, automated testing, and cloud-based distributed systems.
Participate in architecture reviews and ensure scalability, reliability, maintainability, and performance.
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, Kaseya has experienced sustained double-digit growth, supports customers in over 20 countries, and manages over 15 million endpoints, fostering a high-performance culture centered on innovation, accountability, and results.
You'll collaborate with a team of engineers and managers to create applications used by our hotel customers around the world
Write clean, self-documenting code that follows best practices and design patterns using agentic development flows
Provide creative ideas to improve our product and technology
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. They are utilized by 20,000+ hoteliers in 100+ countries and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Serve as the first point of contact for end user support requests, triaging and resolving issues through Jira.
Troubleshoot application access, functionality, and configuration issues for internal users.
Assist with User Acceptance Testing (UAT) and contribute to the creation of user guides and training materials.
Oddball aims to improve daily lives by bringing quality software to the federal space. Our team is full of experienced professionals who enjoy creating scalable solutions and working with clients to solve problems in a rapidly growing environment.