Provide empathetic, patient-centric support through phone, email, and in-app messaging.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara Health is a women’s health provider specializing in longitudinal care. Trusted by over 60,000 women nationwide, they connect patients with multidisciplinary care teams focusing on hormonal, metabolic, and reproductive care.
Handle inbound patient calls as your primary responsibility
Answer questions about prescriptions, refills, subscriptions, appointments, and account status clearly and accurately
Document patient interactions accurately in our systems after each call
Mochi Health is building an AI-driven marketplace that makes healthcare discoverable, connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Their platform gives patients transparent pricing, personalized medication management, and long-term access to their own medical records.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings and assess for high risk
Make welcome calls and assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey, interacting with 1 in 3 Americans every day. They integrate the power of human touch with data-driven technology in their mission to make healthcare better for all, fostering collaboration, creativity and innovation.
Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service.
Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs.
Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of their patients and the health of the communities they serve.
Take inbound calls from patients, providers and members
Support members with their insurance needs, questions or concerns
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice
Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily. They integrate human touch with data-driven technology to improve healthcare, offering best-in-class clinical expertise and personalized solutions.
Coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.
Complete accurate scheduling using the Electronic Waiting List and VA scheduling systems, ensuring all appointments are made with the patient's input either in person or by phone.
Explain the VA's mandate to collect insurance information to Veterans, their families, and other eligible patients and update health insurance information.
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. They cultivate a work environment that encourages fairness, teamwork, and respect among all associated, and are committed to maintaining a workplace where everyone can grow both personally and professionally.
Answer incoming patient calls promptly and professionally
Accurately register and update patient information in the system
Ensure all patient data is handled in compliance with HIPAA regulations
We are seeking an experienced Medical Receptionist to support a health practice.. The ideal candidate has prior hands-on experience in a medical setting, is HIPAA compliant, and is confident in handling patient interactions with accuracy and professionalism.
Act as a Gentiva representative supporting patients seeking post-acute care.
Navigate healthcare options, including post-acute offerings and Medicare coverage.
Assist in the admissions process by coordinating with Gentiva branch staff.
Gentiva offers compassionate care in the comfort of patients' homes and is a national leader in hospice care, palliative care, home health care, and advanced illness management. They have nearly 600 locations and thousands of dedicated clinicians across 38 states, fostering a collaborative environment.
Coordinate care between VA and community providers, schedule appointments.
Process community care consults and administrative notes accurately.
Provide excellent customer service interacting with Veterans and VA staff.
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. They help organizations achieve lasting transformation, cultivating fairness, teamwork, and respect, fostering personal and professional growth.
Make outbound calls to eligible cancer survivors to introduce OncoveryCare and support them in scheduling care
Ensure patients have the information and tech support needed to access their first appointment
Work closely with the care team to troubleshoot issues and ensure a smooth experience for every patient
OncoveryCare is a virtual healthcare company rethinking physical and mental healthcare for cancer survivors. Their team includes cancer survivors, clinicians, and healthcare delivery experts who provide whole-person support for survivors throughout their cancer journey.
Enjoy making outbound calls and reaching out to patients, members, and customers.
Have a passion for helping patients make decisions that will enhance their healthcare experience.
Make welcome calls and assist members and patients with benefits and insurance information.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. Carenet Health fosters collaboration, creativity and innovation and looks for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
Conducts outbound and inbound calls to educate patients about Advanced Care Planning ultimately scheduling an appointment.
Overcome Patient concerns and objections by clearly articulating the importance of Advanced Care Planning and how it benefits their healthcare journey.
Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.
Aledade exists to empower independent primary care by creating value-based contracts across a wide variety of health plans. They were founded in 2014 and have become the largest network of independent primary care in the country. They have a collaborative, inclusive, and remote-first culture.
Contact potential clients via phone, email, and messaging platforms.
Manage calendars and set up consultations for travel advisors.
Keep accurate records of client interactions and scheduled meetings.
Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They've expanded to over 185 communities across Arizona, California, and Nevada with investments from firms like First Round Capital and Google’s AI fund.
Conduct outbound calls to newly referred clients, serving as the first representative of the Jukebox Health brand they encounter.
Manage inbound client inquiries across phone, email, and text channels with professionalism and responsiveness.
Communicate with health plan and referral partners via messaging platforms, maintaining a consistently high standard of written professionalism.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Connect with customers via phone/email/chat/social media to resolve questions/concerns.
Calmly attempt to resolve and de-escalate any issues.
Respond to requests for assistance and/or possible processing payments.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors with a new model designed around patients, families, community staff, providers, and payers.
Research, review and respond to inquiries received from members and providers.
Employ active listening skills, demonstrate patience and empathy, and handle difficult calls tactfully, courteously, and professionally.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Evry Health is on a mission to bring humanity to health insurance through personalized, high-technology health plans that expand benefits and increase access and transparency. They are the major medical division of Globe Life with over 3,000 employees and a flexible and remote work environment.
Answer a high volume of inbound calls and ensure every interaction is respectful and solution-oriented.
Own the member's journey, including researching and resolving complex cases.
Guide members in accessing services, facilitating access to virtual care and connecting them to healthcare resources.
Included Health is a healthcare company delivering integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care. They offer numerous opportunities for career advancement and professional development.
Guiding them toward scheduling their care assessments.
Giving them the encouragement they need to take that next step.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value the expertise and dedication of their team members and show it through a competitive and supportive package.