Investigate safety incidents, fraud cases, disputes, and policy violations.
Gather evidence, document findings, and make recommendations for resolution.
Partner with Operations, Legal, Support, and Risk teams on escalations.
Muvr is building the future of on-demand logistics and moving services. They connect customers with trusted drivers and crews to deliver large items quickly and reliably, ensuring safe interactions and a secure environment.
Develop and execute a vision to proactively combat fraud.
Develop instrumentation to monitor performance and identify fraudulent users.
Communicate regularly with internal stakeholders to understand business goals.
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions.
Harden login and registration flows using risk-based controls.
Partner closely with Security and Engineering teams to identify and remediate abuse.
Develop internal Trust & Safety tooling that centralizes risk signals.
Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers, believing the future of the web, and work, is more open, more creative, and more equitable.
Monitor fraud trends, risk ratios, and operational leakage across markets.
Support new market launches, working closely with Legal, Admin, Product, and Ops teams.
Partner with Product and Tech teams to continuously improve onboarding, withdrawal, and transaction flows.
Sporty Group focuses on gaming and entertainment in several regions. They are a remote-first company that values sustainability and internal networking opportunities.
Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members
Proactively monitor in-progress deliveries and take corrective action when necessary
Collaborate with team members from various Roadie departments to ensure seamless delivery experience
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy.
Follow company policies/standards to determine if activities or transactions are non-compliant/potentially suspicious and action as appropriate
Ability to work / investigate alerts in a fast-paced environment while maintaining high quality standards
Undertake ad project work and Financial Crime program enhancements
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is building a financial crimes compliance program and seems to have a friendly and transparent culture.
Deep-dive into sessions, users, and transactions to uncover fraud patterns others miss
Recommend and optimize risk rules balancing fraud prevention and customer experience
Work closely with Engineering, Product, and Data Science to improve our platform
Sardine is a leader in fraud prevention and AML compliance which uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. They have raised $145M from world-class investors and maintain a remote-first work culture, valuing performance and high-growth orientation.
Identify and report anomalies and trends in risk mitigation findings.
Help validate the identities of our experts and investigate anomalies.
Conduct thorough investigations of potential compliance violations.
Third Bridge is a market-leading investment research firm that provides private equity firms, hedge funds, and strategy consultants with the information they need to understand the value of their investment opportunities. They serve over 1,000 investment firms, offering clients 24/7 coverage through their team of 1,500+ employees located across eleven offices and are committed to creating an inclusive environment and is proud to be an equal opportunity employer.
Cultivate partnerships with clients by understanding their goals.
Drive customer adoption and satisfaction by delivering value and mitigating churn risks.
Identify growth opportunities and work with clients and sales to accelerate expansion initiatives.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and our corporate headquarters are in Dublin, Ireland.
Provide guidance for Affirm’s Product and Operations teams on applicable regulatory requirements related to any changes to products or services, issue remediation, and marketing reviews.
Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation/evidence.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners.
Lead investigations, synthesize data, and translate signals into scalable actions.
Ensure timely, unbiased threat assessments and drive seamless transition to enforced solutions.
Establish proactive processes and performance metrics to provide partners time to address threats.
Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
Manage the end-to-end chargeback process from dispute notification to final resolution.
Investigate transactions and customer activity to determine the validity of disputes.
Prepare and submit structured evidence packages to dispute chargebacks.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As an early-stage company, they move quickly, operate with limited layers, and expect high ownership from every team member.
Respond to live chats and emails within SLA windows and own cases through to resolution.
Troubleshoot account access issues, order and shipping status, and redemption and withdrawal flows.
Identify and escalate fraud, safety, and VIP situations using established playbooks.
Loot Labs aims to make collecting fun. Through Boxed.gg, they are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to fans' doorsteps. They are a remote-first company valued for high autonomy and trust.
Analyze and respond to regulatory complaints for accurate resolutions.
Conduct fraud investigations and process Regulation Z/E claims.
Monitor financial transactions to mitigate fraud risks.
EarnIn pioneers earned wage access, building products that deliver real-time financial flexibility for those living paycheck to paycheck. They are growing fast with world-class funding partners like A16Z and Matrix Partners, and they are excited to continue bringing world-class talent onboard.
Execute daily risk operations workflows, including triaging merchant underwriting applications and managing transaction monitoring reviews.
Work hands-on in Stripe Radar to build and tune fraud detection rules, manage alert thresholds, and maintain a healthy review queue.
Monitor payout operations for exceptions and anomalies, flagging holds, negative balances, and edge cases before they become merchant-facing problems.
Owner.com is the AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. Their team is in the low hundreds and includes top talent from successful SMB software companies, scaling rapidly to keep pace with customer growth.