Provide exceptional customer service through timely, accurate, and courteous responses.
Quickly assess customer needs through active listening and critical thinking for first-call resolution.
Serve as a flexible, solution‑oriented point of contact, resolving customer requests from intake through completion.
CareScout, a division of Genworth Financial, Inc., simplifies and dignifies the aging experience by creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support. They are a Fortune 500 provider of products, services and solutions with a boundless energy, creativity, and agility dedicated to redesigning this system.
Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts.
Handle a variety of customer inquiries, analyze payment history/notes, and communicate statuses to customers.
Maintain accurate records of customer interactions, including any issues that arise and their resolution.
Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. They are Great Place to Work certified and have been in business for over 35 years, working with some of the world’s most known brands.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
LesBaird Consulting LLC provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company delivers tailored solutions that align with each client’s unique goals and organizational needs.
Handle high-volume inbound and outbound calls to support student inquiries.
Respond to student questions and assess financial status.
Document all interactions promptly and accurately, ensuring timely notifications to the appropriate Financial Aid personnel.
Universal Technical Institute has 60 years of experience and is trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. They care about making a change in the lives of their employees and students, expanding reach and increasing impact, one life at a time.
Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Provide compassionate customer support using scripted and non-scripted responses.
Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.
Schedule and coordinate activities of healthcare workers.
Screen and hire caregivers; promote the employer’s brand.
Answer calls and provide excellent customer service.
Cloverleaf Care is a rapidly expanding healthcare services company in the US. The company seems to have a positive and encouraging culture, valuing its employees and prioritizing client care.
Answer inbound calls for multiple client accounts.
Return missed calls within our response-time standard.
Qualify leads and book estimate appointments.
My Virtual Resources LLC provides virtual receptionist services. They are building a fun, upbeat, work-from-home team culture where people feel supported and valued.
Perform routine loan servicing tasks in alignment with established procedures, standards, and regulatory requirements.
Respond to inquiries from internal partners by providing information, clarifying servicing actions, or routing issues appropriately.
Process servicing updates, account changes, or documentation to ensure accuracy and timeliness.
Sekisui House U.S. is a global leader in homebuilding, with brands including SHAWOOD, Richmond American Homes, and Woodside Homes. The company has built over 2.6 million new homes and promotes a culture of professionalism, teamwork, health & wellness and work-life balance.
Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements
TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.
Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
Research customer issues and find workable solutions
Provide response to inquiries including scheduling appointments, referral inquiries
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Answer customer calls and address requests concerning services and products.
Utilize various systems and tools to assist customers and use sales expertise to make recommendations.
Use problem-solving skills to identify and solution customer’s technical issues.
DIRECTV has been at the forefront of entertainment for nearly three decades. They are focused on their people, vendors, and customers, and are committed to providing unparalleled entertainment experiences where, when and how people want it.
Responsible for handling inbound and outbound calls providing quality service.
Assist members with billing questions, cancellations, and resolve account delinquencies.
Review accounts, answer customer questions, and maintain quality and adherence standards.
ABC Fitness is a leading software provider for fitness businesses globally, supporting 30K clubs, 650K coaches, 40M members, and processing over $12B in payments annually. They foster a culture built on respect, trust, and belonging, promoting growth and collaboration.
Manage a caseload of in-progress applications through the underwriting process
Coordinate and follow up on medical exam bookings with vendors and clients
Handle inbound calls and respond to client emails
PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture, attracting top talent from across Canada, with employees who are ambitious, yet humble.
Assist customers with inquiries, account navigation, payments, and account changes via phone or email.
Provide exceptional customer service by actively listening to customer concerns and addressing them promptly and accurately.
Utilize critical thinking and problem-solving skills to resolve customer issues and inquiries effectively.
Above Lending is a next-generation financial services company providing simple and transparent products aimed at helping clients achieve their personal finance goals. They are committed to making credit more affordable and accessible with competitive rates and personalized support.
Run confident, engaging sales conversations that feel helpful and natural.
Check in with customers after their clean to confirm satisfaction and ask for reviews.
MaidThis Cleaning of Northwest San Antonio provides cleaning services to homeowners, Airbnb hosts, and commercial offices. They are a fast-growing company looking for someone to grow with them.
Drive success in a high-volume, outbound sales environment.
Meet daily outbound sales production and monthly quality goals.
Identify eligibility, then consistently close enrollments.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are the single largest provider of energy solutions in North America, with offices in over 60 cities in the U.S. and Canada, tailoring efforts to fit clients' specific needs.
Serve as the primary point of contact for inbound customer inquiries via phone, email, or chat.
Process a high volume of consumer inquiries related to client banking products and services.
Accurately document all customer interactions, case details, and resolutions in the designated CRM/ticketing system.
Sutherland is a digital transformation partner for iconic brands worldwide, unlocking new value for their business, people, and customers. It's an entry-level position responsible for providing professional, efficient, and empathetic support to banking customers.