Troubleshoot and resolve issues for clients and therapists via phone and live chat.
Dig deep into problems to identify root causes and collaborate with product teams to improve the platform.
Assist and educate customers on the Grow Therapy platform, providing exceptional customer service.
Grow Therapy is a three-sided marketplace that empowers therapists and patients by making mental healthcare accessible and affordable. Founded in 2021, they have raised over $328 million, serving thousands of therapists and clients across the US.
Manage patient billing episodes, prior authorizations, and claim submissions.
Review and resolve claims issues, appeals, and eligibility with payors.
Ensure timely follow-up on outstanding accounts and document activities.
Acadia Healthcare's Comprehensive Treatment Centers (CTC) division operates 170+ CARF-accredited outpatient opioid treatment programs (OTPs) nationwide, serving more than 74,000 patients daily. As the leading provider of medication-assisted treatment in the nation, our team is at the forefront of the battle against the opioid epidemic.
You will review and manage pre-billing filters to ensure claims are submitted cleanly and in accordance with payor guidelines.
You will submit high volumes of claims with strong attention to detail, accuracy, and speed.
You will monitor and respond to a high volume of emails professionally and in a timely manner.
Proud Moments ABA is a behavioral health organization providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. It is a fast-growing company that offers a supportive culture with competitive pay, generous PTO, and advancement opportunities.
Manage claim submission and resolution for governmental and commercial insurance accounts.
Analyze and correct accounts receivable problems, post payments, and resolve credit balances.
Research denials, initiate appeals, and maintain documentation for maximum reimbursement.
CCS is a healthcare company specializing in chronic care management, using AI-powered models to improve patient adherence and outcomes. It supports over 200,000 patients nationwide and is recognized as a Great Place to Work.
Submit provider bills to health insurance or MedPay carriers accurately and timely.
Follow up with providers and insurance carriers to ensure prompt payment and maximize client recovery.
Verify medical balances and coordinate benefits to facilitate smooth settlement distributions.
Parnall Law Firm is the largest personal injury firm in New Mexico, dedicated to advocating for clients when they need it most. The team is a group of passionate advocates with a culture of learning, growing, and supporting one another.
Resolve disputed medical claims and investigate billing discrepancies.
Work with medical staff, payers, and external agencies to resolve claim issues.
Maintain accurate billing records and ensure compliance with Medicare, Medicaid, and third-party payer requirements.
The company is a healthcare organization seeking a Biller to handle medical billing and claims resolution. The culture emphasizes accuracy, professionalism, and organization in a remote setting.
Submit claims to insurance companies and manage billing processes for medical services.
Use medical billing software to enter patient data and maintain accurate records.
Perform administrative tasks related to claims and billing optimization.
Beam Healthcare is a telemedicine company focused on providing quality-based care with a team-based approach. They are a growing team of providers, administrators, analysts, and friends who share the vision of Healthcare Equality.
Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
Accurately process payments, create payment plans, and interpret claim notes and billing outcomes.
Research account history to resolve billing issues and educate patients on insurance concepts.
Five Star Solutions is a staffing company connecting talent with roles in customer service and healthcare. They foster a remote work culture with a focus on compliance, empathy, and professional development.
Respond to patient billing and insurance inquiries via Zendesk, resolve financial questions, and manage payment arrangements with empathy.
Work Athena claim hold and denial queues, research claims in payer portals, and coordinate with clinical teams to resolve documentation gaps.
Serve as billing and insurance subject matter expert for the Patient Experience team, identify root causes of denials, and support process improvements.
Midi Health is a comprehensive virtual care clinic for women in midlife, focusing on perimenopause, menopause, and midlife health challenges. It is a fast-growing telehealth company with a collaborative, remote-first culture.
Manage insurance follow-up and accounts receivable resolution for assigned accounts.
Handle patient billing inquiries and review Explanation of Benefits (EOBs) for accurate resolution.
Identify trends and recommend process improvements to reduce denials and improve revenue flow.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. We focus on efficient and fair recruitment processes, leveraging technology to streamline applications while supporting a collaborative and growth-oriented culture.
Manage complex pre-bill functions and investigate claim rejections to ensure accurate resolution.
Partner with cross-functional teams to analyze trends and optimize revenue cycle workflows.
Provide guidance to offshore teams and monitor automated processes for operational efficiency.
Rula is a mental health company dedicated to treating the whole person and eliminating stigma. They are a remote-first organization with a growing team that values diversity, equity, and inclusion.
Manage billing and receivables for home safety assessments and modifications.
Submit invoices to payers, track payments, and manage denials and disputes.
Ensure documentation compliance with payer policies and accurate billing codes.
Rosarium Health provides home safety assessments and home modifications performed by physical or occupational therapists. The company is a small, collaborative team focused on compliance and detail-oriented billing.
Support medical billing and revenue cycle activities including claims processing and AR follow-up.
Coordinate patient referrals, scheduling, and insurance verification with attention to detail.
Communicate with insurance companies and maintain accurate documentation across client systems.
SnappyCX provides outsourced administrative healthcare support to medical practices. They are a growing company focused on remote, independent contractor roles, emphasizing compliance with HIPAA and healthcare privacy requirements.
Ensure data accuracy and input on the computer billing system, updating patient and insurance information.
Handle patient inquiries regarding insurance, credit, and billing issues; review and mail statements; file electronic claims.
Follow up on litigation cases, scan documents into electronic medical records, and coordinate with physicians for documentation.
Munson Healthcare is northern Michigan's largest healthcare system, with eight community hospitals serving over half a million residents. They prioritize a culture of excellence, teamness, and creativity, committed to exceptional experiences for patients and teammates.
Manage complete and timely processing of claims, including reviewing daily correspondence and resolving issues through SalesForce.
Oversee accounts receivable functions such as worklists, zero pay, and denials to ensure timely resolution.
Serve as an escalation point and subject matter expert on internal sub-teams, driving toward daily and monthly KPIs.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups and health systems to optimize practices and reduce costs. They are a national organization with top industry talent and a focus on high-value care.
Perform daily charge audits and coding reviews for accurate CPT, ICD-10, and HCPCS code assignment.
Submit clean claims daily through Apero and the clearinghouse.
Monitor and resolve claim system rejections to avoid timely-filing issues.
Dreem Health is a digital sleep clinic that provides home-based testing and telehealth visits. They are part of an international team that values trust, collaboration, and compassion.
Manage charge entry, claim submission, and payment posting for assigned clients
Work first-pass denials and resubmit or appeal claims as appropriate
Monitor and report on denial rates and billing performance for your assigned accounts
Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. The company is an equal opportunity employer committed to diversity and inclusion.
Maximize reimbursement by collecting outstanding balances from insurance companies through claim follow-up and appeals.
Resolve aged claims via payer portals and outbound calls, escalating for reconsideration and up to three levels of appeals.
Identify denial trends and collaborate cross-functionally to improve upstream processes and prevent future denials.
CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. The company partners with healthcare providers and biopharma organizations to improve patient outcomes through molecular diagnostics and digital health solutions.
Act as a liaison between patients, providers, and insurance companies to ensure accurate data collection and compliance.
Verify insurance benefits, eligibility, and prior authorization requirements for scheduled patients.
Notify patients of estimated liability and act as a financial counselor regarding insurance and payment options.
Vail Health is the world's most advanced mountain healthcare system, providing exceptional care through a 56-bed hospital and various outpatient services. It is a nonprofit organization committed to patient-centered care and community well-being.
Coordinate daily workloads and priorities across the medical billing team
Monitor billing productivity, accuracy, claim submission, and turnaround-time metrics
Support team members with complex billing issues, payer requirements, and claim corrections
Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. They are an equal opportunity employer that prioritizes accuracy and efficiency in medical billing services.