Source Job

• Review and process patients’ enrollment forms for the Patient Assistance Program.
• Assist patients on the phone with PAP program enrollment by verifying pre-screening and qualifying tasks.
• Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process.

CareTria aims to help patients access coverage for their prescribed medications. We provide telephone support and administrative functions. The company offers comprehensive benefits and is an Equal Opportunity Employer, indicating a commitment to a positive and inclusive work environment.

• Conduct high-volume calls with patients, providers, and pharmacies using established protocols.
• Collaborate with patients to remove barriers to medication adherence and escalate clinical barriers to a pharmacist.
• Accurately document all interactions, outcomes, and identified barriers in appropriate systems.

Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.

• Supports outbound calls and data/benefit analysis related to various clinical pharmacy programs.
• Performs advanced administrative/operational/member support duties.
• Initiates and responds professionally to a high volume of calls in a timely and efficient manner.

Capital Blue Cross promises to go the extra mile for their team and community. It appears to be a large company, that values its employees, as they are consistently voted one of the “Best Places to Work in PA”.

• Act as the first contact for new patients, discussing services with a supportive approach and coordinating patient/provider matching.
• Conduct insurance eligibility verification and update patient charts with benefit information like copay and deductible.
• Manage patient intake via phone, email, and text, schedule evaluations, and handle tasks like waitlist management and processing referrals.

Rivia Mind is a psychiatrist-owned mental health practice providing compassionate, science-based care through virtual and hybrid appointments across multiple US states. The company cultivates a collegial, growth-oriented culture rooted in shared values, curiosity, and authentic connection.

• Build caring connections with every member by always leading with empathy, patience, and respect, ensuring members feel heard, supported, and valued.
• Own each member interaction end-to-end, taking accountability to resolve inquiries during the initial contact and ensuring clear follow-through when additional steps are required.
• Accurately respond to member inquiries regarding benefits, eligibility, services, policies, and procedures in a clear, confident, and member-friendly manner.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and the chronically ill. It is a fast-growing company with a team passionate about transforming lives through high-quality, low-cost care.

• Assists RedBox Rx patients via phone, chat and email.
• Perform drug utilization review and pre-verification of prescriptions.
• Provides counseling to RedBox Rx patients in accordance with all state and federal statutes and regulations.

Hy-Vee's people are its strength, promising "a helpful smile in every aisle." They aim for a fully engaged and committed workforce supporting customers and each other.

• Organize and schedule events, meetings, travel, and appointments for the department.
• Collect, verify, enter, and maintain data and medical record information in management databases.
• Communicate with hospitals, track patient admissions/discharges, and transcribe lab results.

DaVita is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services with over 2,800 centers in the U.S. and fosters a community-first, company-second culture.

• Compiles daily schedules of clinical staff within the HCHB workflow.
• Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager.
• Serves as a liaison between field staff, patients/clients, and POD personnel for care coordination.

Graham Healthcare Group designs business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies. The company is a subsidiary of Graham Holdings Company committed to radically changing the home care model.

• Responsible for supporting the implementation, maintenance, analysis, and quality assurance of ConnectiveRx pharmaceutical affordability programs.
• Accountable for program set-ups and maintenance, performs quality control on program setups and updates, and investigates adjudication outcomes and data discrepancies.
• Applies business rules consistently to ensure operational accuracy and program integrity and works independently on routine tasks.

ConnectiveRx helps pharmaceutical manufacturers untangle the complex prescription process. They bring together diverse voices to allow patients to build trusting relationships with their medication brands. ConnectiveRx offers comprehensive benefits including medical, dental, vision, life, and disability insurance.

• Directly lead and manage a team of Patient Support Associates to ensure medication adherence or timely prior authorization.
• Proactively manage support in assigned hospitals and/or clinics to ensure patients receive medications on-time.
• Provide front-line supervision and ongoing coaching and performance management to Patient Support team.

Shields Health Solutions is a specialty pharmacy management service provider. They are a fast-growing company that values motivated self-starters with a positive outlook and a focus on high-quality work.

• Answer calls and resolve questions, routing to appropriate departments.
• Complete documentation in EMR and marketing systems, including initial prescreening.
• Schedule new and returning patients and complete follow-up duties.

Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.

• Function in the Medication Support Navigator - Care Coordinator role supporting both regions and the Medication Navigator team.
• Ensure timely completion of referrals and supports Medication Support Navigator team in timely completion.
• Direct people leadership of the Medication Support Navigator team including 1:1s and performance management.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.

• Support daily pharmacy operational workflows and administrative tasks to ensure timely and accurate prescription processing.
• Provide frontline operational support to clinicians and internal teams for routine pharmacy workflow questions and requests.
• Collaborate with the CX team to assist with basic prescription-related member issues and inquiries.

Lifeforce is the world's largest longevity medicine program. They bring together diagnostics, clinical experts, health coaches, and customized protocols to help people understand and optimize their bodies, functioning now and decades to come. They seem to have a modern and proactive company culture.

• Accurately enter and update patient/medical information into internal systems.
• Review records for errors, missing details, and inconsistencies to maintain organized digital files and health records.
• Verify data accuracy by cross-checking documentation and collaborate with internal departments to resolve discrepancies.

SkillersZone researches, verifies, and presents legitimate job opportunities from employers actively seeking qualified candidates across various industries. They are not a staffing agency or direct employer, but partner with employers committed to fairness, transparency, and secure hiring standards.

• Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
• Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
• Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.

Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.

• Answer incoming patient calls promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Accurately register and update patient information in the system.

SnappyCX provides support to health practices. We focus on accuracy and professionalism.

• Provide remote pharmacy services, including order entry, verification, and clinical review to ensure safe and accurate medication use.
• Collaborate with physicians, nurses, and interdisciplinary care teams to deliver timely clinical recommendations and improve patient outcomes.
• Evaluate medication orders, identify potential interactions or risks, and recommend appropriate therapeutic adjustments.

The Cigna Group is dedicated to improving the health and vitality of those it serves. Through its divisions Cigna Healthcare and Evernorth Health Services, they enhance the lives of clients, customers and patients.

• Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
• Manage high-complexity insurance workflows and inbound support requests to collect documentation.
• Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.

Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.

• Coordinating Patient Care: Working with patients and families to create their initial treatment schedules and adjust appointments as needed, using creative problem-solving to accommodate busy schedules.
• Patient and Family Support: Promptly, kindly, and thoroughly responding to inbound calls and emails to address patient and family questions or concerns.
• Delivering Outstanding Service: Building strong, supportive relationships with patients, families, and the care team to ensure a smooth and positive experience at every interaction.

InStride Health aims to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. The company combines research-backed clinical care and innovative technology to eliminate the major problems with care today.

• Handle inbound patient requests via phone, text, and email by reviewing order details to provide accurate information.
• Partner with internal and external operational teams to ensure prescriptions are processed and delivered successfully.
• Assist patients in navigating their portal and explaining insurance coverage to help them receive medication promptly.

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. It has offices in the USA, Ukraine, Mexico, and the Philippines and focuses on leveraging empowered teams, innovative solutions, and technologies to deliver best-in-class services to partners.