Provide full lifecycle Operations & Maintenance (O&M) support for all systems, ensuring availability, stability, security, and performance.
Perform daily system health checks across all environments, verifying application services, web services, job services, connectivity, and operational readiness.
Monitor, maintain, and optimize Azure-based servers, Windows servers, and hosted application environments, ensuring system uptime, performance, and capacity stability
Work with DoITT cloud and other technical teams for technical support and issues.
Implement security and governance as per DCAS & NYC guidelines.
DCAS aims to make city government work for all New Yorkers, managing iconic courthouses and purchasing over $1 billion in goods/services annually for over 80 City agencies. It is committed to equity, effectiveness, and sustainability, providing critical resources to City agencies.
Provide remote IT support and ensure clients receive top-notch technical assistance.
Handle system updates and hands-on troubleshooting.
Maintain high standards of IT service.
Intelligent Technical Solutions is a dynamic and growing company. They value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.
Develop, update, and maintain enterprise Standard Operating Procedures (SOPs) and user guides.
Author and publish clear, user-centered release notes and communications for each system release.
Support VA training readiness activities, ensuring deliverables align with release cycles.
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers. Our specialties include cybersecurity, cloud modernization, and software development.
Design, implement, and manage scalable cloud infrastructure and application delivery pipelines. Collaborate with development, QA, and operations teams. Ensure high availability, security, and efficiency across environments.
Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York, delivering top-tier technology solutions to companies of all sizes.
Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management.
Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs.
Innovate and implement using automated orchestration and configuration management techniques.
Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges.
Providing remote virtual, telephone, chat, and email support for employees.
Troubleshooting problems and providing immediate resolution, or performing additional research as needed to resolve issues.
Creating and managing detailed tickets documenting requests, troubleshooting, and resolution of requests.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.
Contribute to operational excellence by enhancing cloud support maturity and driving standardization. Lead and coordinate incident response activities, ensuring timely resolution. Provision, configure, and maintain Azure resources across multiple environments using IaC tools such as Bicep.
Software Mind develops solutions that make an impact for companies around the globe.
Collaborating with the platform team on environment preparation for platform integration and expansion.
Automate installation and upgrade processes to reduce time-to-value and improve repeatability across customer deployments.
Apply and validate security configurations using Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs).
Istari Digital is a digital engineering software company enabling customers to turn the physical world into the digital to accomplish their specific mission or business objectives. At Istari, they are passionate about their mission of creating the world's first open and scalable industrial metaverse.
Use of a ticketing system to manage support queries
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they have grown 100% year over year through an uncompromising focus on service, valuing ownership, execution, growth, intelligence, and camaraderie.
Manage, build, deploy, and maintain scalable cloud infrastructure. Optimize performance and manage costs in cloud environments. Design and architect cloud-based solutions that align with client needs.
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms.
Perform user and authorization management for the IDMP platform. Provide application support, handle incidents, and ensure timely resolution. Support underlying cloud infrastructure (Databricks, Synapse, AVD, VMSS, Azure Services).
As Hungary’s most attractive employer in 2025, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group with more than 5300 employees.
The Cloud Application Administrator is responsible for managing systems, applications, and operational procedures. The successful candidate will be assigned to Transact’s QuickCharge application to become an SME for that product. Responsibilities will include timely issue resolution for production interruptions; maintenance of applications through patches or upgrades; assisting the Support group with issue identification and data collection; and reporting of all issues to management and key stakeholders.
Transact+CBORD is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus.
The IT Systems Engineer administers, configures, and maintains IT systems used to manage and control end-user devices, services, and enterprise applications. Handles 2nd and 3rd-level technical support and system optimization. Ensures the stability, security, and scalability of platforms such as Entra, Jamf, Intune, Microsoft Office 365, MS Defender, Atlassian tools, and other IT systems.
Enpal makes solar energy simple by renting solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan.
Serve as the primary escalation point for L1/L2 support on high-impact production issues.
Analyze and resolve problems across endpoints (Windows, macOS, mobile devices), networking, cloud services, and critical enterprise applications.
Perform detailed root cause analysis and develop preventative actions.
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants, offering best-in-class capabilities and shopper experiences. Backed by leading investors and headquartered in Chicago, it is one of the fastest-growing tech companies.
Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.
ghSMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. Their team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world.