Source Job

• Improve system availability, scalability, and resilience across Flowcode's platforms.
• Manage and scale core AWS infrastructure through Infrastructure as Code (Terraform) and enhance disaster recovery.
• Oversee monitoring, logging, and alerting infrastructure, and develop high-signal metrics and dashboards.

Flowcode is a technology company specializing in QR code and smart link solutions for offline-to-online engagement. The company is a growth-stage startup seeking high-performing individuals who thrive in a fast-paced, demanding environment.

• Set reliability strategy and SLO culture that scales across engineering teams.
• Own platform architecture, event-driven messaging, and observability for a global payments platform.
• Lead chaos engineering, incident response, and mentorship for the most complex production challenges.

Yuno is an AI-native operating system for global commerce, connecting merchants to pay-ins, payouts, fraud prevention, and stablecoins via a single API. It powers payment infrastructure for global brands like McDonald's and GoFundMe, with a culture of remote work and AI-driven innovation.

• Lead enterprise-wide reliability and infrastructure projects with high autonomy, architecting scalable solutions and driving SRE best practices.
• Partner cross-functionally with Engineering, Product, and Customer Success to align reliability goals with business objectives and communicate complex concepts to diverse audiences.
• Provide tier 2/3 technical support to enterprise customers, conduct technical onboarding, and act as a trusted advisor for platform architecture.

Veza is the pioneer in identity security, providing an Access Graph platform that maps identity ecosystems across users, groups, roles, policies, and resources. With over 30 billion access permissions under management and now part of ServiceNow, Veza combines enterprise scale with security innovation.

• Architect the end-to-end reliability, performance, and resilience of cloud environments, including the SLO framework for critical services.
• Lead incident response, on-call rotation, root cause analysis, and build a culture of corrective actions.
• Build observability platforms to detect issues proactively and mentor engineers on reliability standards.

Garner is on a mission to transform the U.S. healthcare system by partnering with employers to steer members to better-performing doctors, resulting in better care and lower costs. With 550+ proprietary clinical metrics, they have helped over 2.5 million people and saved $1B in healthcare costs, recently raising a Series E and doubling five years running.

• Define and implement observability strategies, standards, and governance across applications and platforms.
• Design and maintain monitoring, alerting, dashboarding, and reporting solutions using Dynatrace or equivalent observability platforms.
• Establish and drive SRE best practices including Service Level Indicators (SLIs), Service Level Objectives (SLOs), error budgets, and symptom-based alerting.

Valtech is the experience innovation company that helps brands unlock new value in an increasingly digital world by blending crafts, categories, and cultures. They have a workplace culture that fosters creativity, diversity, and autonomy, with a borderless global framework enabling seamless collaboration.

• Build platform capabilities that enable engineering teams to deliver reliable software safely and efficiently.
• Lead complex technical initiatives spanning cloud infrastructure, Kubernetes, observability, automation, and networking.
• Design and implement solutions that improve availability, scalability, performance, and resilience of the platform.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. The company focuses on building resilient systems and fostering a culture of ownership, continuous improvement, and operational excellence.

• Lead the design of scalable, fault-tolerant, self-healing systems in a multi-region AWS environment.
• Define SLOs and SLIs to drive architectural decisions and error budget policies.
• Conduct blameless post-incident reviews and implement long-term preventive measures.

Airalo is the world's first eSIM store, helping travelers access affordable mobile data in 200+ countries. They are a fully remote team of 400+ people across 60+ countries, with a culture of trust, ownership, and freedom.

• Lead the discovery, design, and delivery of complex reliability and infrastructure initiatives, translating ambiguous problems into robust technical solutions.
• Define and operate reliability practices including SLOs, SLIs, error budgets, alerting strategies, and observability standards.
• Manage and scale production Kubernetes environments, build cloud infrastructure on AWS, and mentor less-senior engineers.

Jobgether is an AI-powered recruitment platform that connects candidates with partner companies through automated matching. They are a globally distributed organization focused on fair, efficient hiring processes.

• Design and build resilient AWS and Kubernetes platforms to improve reliability, scalability, and security.
• Define SLOs, build observability, automate operational work, and lead incident response and post-incident reviews.
• Partner with engineering, platform, security, and QA teams to establish reliability standards and optimize cost.

Electric Power Engineers (EPE) provides consulting expertise and energy intelligence software solutions for power and energy clients, focusing on renewable energy and grid modernization. With over half a century in the industry, the company fosters innovation and collaboration, working with industry leaders to build a secure and resilient grid.

• Own the reliability, performance, and resilience of cloud environments (AWS, Kubernetes) and define SLOs across critical services.
• Lead incident response, on-call rotation, and drive root cause analysis to ensure high production quality.
• Build and maintain observability systems and automate operational toil using AI tools.

Garner partners with employers to redesign healthcare by using clinical metrics to identify top doctors and incentivize members to better care. The company has helped over 2.5 million people, saved $1B in costs, and doubled annually for five years, fostering a mission-driven, high-performance culture.

• Design and implement reliability strategies for distributed systems across AWS and GCP, defining SLIs and SLOs.
• Build and enhance observability solutions using monitoring, logging, tracing, and alerting platforms.
• Lead incident response, root cause analysis, and postmortem processes to improve system reliability.

We specialize in creating high-performing nearshore IT teams to help North American clients innovate faster and more efficiently. We are a people-first, purpose-driven company with a growing team, offering an inclusive culture and real growth opportunities.

• Lead and develop a global team of SRE leaders, managers, and engineers, driving reliability strategy and operating model.
• Own and evolve observability capabilities across metrics, logs, traces, alerting, SLI/SLOs, and service health.
• Drive cloud modernization initiatives, advancing containerization and Kubernetes-based operating models.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

• Define SLIs, SLOs, and reliability targets for the platform.
• Improve observability, alerting, and production readiness across services.
• Automate operational work and support cloud/Kubernetes infrastructure.

Lodgify is a fast-growing scale-up in vacation rental technology, backed by $30M in funding. Headquartered in Barcelona, the 380+ person team of 60+ nationalities is passionate about transforming short-term rentals.

• Design, build, and optimize multi-region, high-availability AWS infrastructure.
• Drive resiliency and automation using GitOps, modern CI/CD, and Infrastructure as Code.
• Build end-to-end telemetry and own incident management to harden reliability.

VGS is the world's leader in payment tokenization, trusted by the most innovative AI and Fortune 500 companies. They are a remote-first company with a culture of ownership, collaboration, and continuous learning.

• Lead, mentor, and grow a team of SRE/DevOps engineers while partnering with engineering leadership to assess team needs and develop talent.
• Oversee the incident management process end to end, including on-call rotations, escalation paths, incident command, postmortems, and root cause analysis.
• Define and drive SRE principles like SLIs, SLOs, error budgets, capacity planning, and observability standards, championing a culture of reliability and operational excellence.

Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services, enabling community financial institutions to digitally engage in a secure and compliant way through a world-class digital communications platform. Their platform integrates Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, bolstered by AI and contact center capabilities, and they value integrity, transparency, and ownership.

• Build and operate monitoring, tracing, alerting, and observability infrastructure for system reliability.
• Drive platform security initiatives with preventative controls and resilient architecture.
• Lead incident response and recovery, including root-cause analysis and preventative measures.

This role is with a partner company managing AI-powered products. They are a growing technology organization with a fully distributed US-based team and a collaborative culture focused on large-scale infrastructure and AI technology.

• Lead the SRE strategy and execution for a high-growth AI company.
• Build and scale a high-performing SRE team while defining reliability standards.
• Architect secure, scalable cloud infrastructure and implement observability practices.

This company develops advanced AI products and agentic technology. It operates in a high-growth, international environment with a focus on operational excellence and innovation.

• Build and run monitoring, tracing, and alerting infrastructure to ensure platform reliability and security.
• Lead incident response and recovery, including root cause analysis, and improve deployment processes for fast, safe code changes.
• Collaborate with engineering teams to deliver a stable, scalable platform and handle load for resource-intensive applications.

WellSaid Labs is the leading AI voiceover studio for enterprise and professional use, providing ultra-realistic voices that the world’s biggest brands trust. We are a fully distributed team across the U.S. with a focus on responsible AI and an inclusive culture.

• Define and drive the vision and multi-quarter roadmap for the infrastructure foundations team, tying investments to business outcomes.
• Lead and mentor a team of infrastructure engineers, fostering ownership, collaboration, and technical excellence.
• Own the reliability and safety of the foundational AWS layer, including account provisioning, core networking, and IAM access.

Affirm is reinventing credit to make it more honest and friendly, offering consumers the ability to buy now and pay later without hidden fees or compounding interest. As a publicly traded company, Affirm fosters a culture of thorough technical design review, operational excellence, and capable incident response.

• Lead centralization of DevOps, SRE, database reliability, incident management, and developer experience practices.
• Drive SLOs, observability, alerting, and on-call processes across teams.
• Build the platform engineering function from the ground up and influence cross-cutting architecture.

First Due provides fire and EMS agencies with transformative, end-to-end software solutions to improve safety and effectiveness. The company offers a fully remote workplace with a comprehensive benefits package and opportunities for advancement.