Own proactive outreach to at-risk accounts via calls, emails, and follow-ups.
Diagnose customer concerns through active listening and guide them to the right solutions.
Track interactions in CRM and surface trends that reduce churn and support revenue retention.
HighLevel provides an AI-powered operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With 2,000+ employees across 10+ countries, it is a global remote-first company focused on customer outcomes.
Take inbound customer cancellation calls and retain them as Aura customers.
Make daily outbound calls to existing customers with failed subscription payments.
Identify retention and upsell opportunities by aligning Aura's identity, privacy, and security solutions with customer needs.
Aura is a global digital threat protection company that unites Aura and Qoria to create a safer internet for families and schools. With over 1,000 employees and $340M+ ARR, the company protects 9 million families and 32,000 schools across 100+ countries.
Provide exceptional customer care, catching coverage gaps, discounts, and renewal issues.
Answer inbound calls and process service requests for vehicles, drivers, lienholders, and policy documents.
Solve customer inquiries effectively and share feedback to improve the product.
Jerry.ai is building the first AI-powered advisor to help people manage their car and home ownership journey. The company has reached 5M+ customers, raised $240M+, and achieved profitability in 2024, with a remote-first, collaborative culture.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Conduct virtual meetings with clients who have expressed interest in learning about benefit options.
Understand each client's needs and provide personalized guidance through the enrollment process.
Build lasting relationships by delivering exceptional customer service and support.
Global Elite Empire Consultants is an independent third-party recruiting firm that connects clients with benefit options. The company offers a remote, flexible work environment with a focus on performance-based advancement and a supportive team culture.
Engage with existing customers considering cancellation to understand concerns and develop retention strategies.
Resolve customer issues by coordinating with teams and presenting tailored service options.
Work toward retention targets while balancing customer needs with business goals.
The company focuses on strengthening customer relationships and reducing cancellations in a competitive service environment. It values customer-focused, results-driven professionals and offers a collaborative, performance-driven workplace.
Manage customer health and retention, developing strategies to save at-risk accounts and ensure satisfaction.
Lead customer expansion and margin opportunities by coordinating internal teams for smooth, on-time transitions.
Perform retention risk and off-boarding activities while acting as a bridge between customers and operations.
RoadRunner accelerates the road to Zero Waste by using technology and data to modernize waste and recycling operations. Since 2014, we've helped thousands of locations save 10-20% on waste bills, and our people-first culture is recognized by awards and positive employee reviews.
Take requested conversations from warm leads, not cold lists
Explain financial-protection benefit options and help clients enroll when it's a fit
Maintain a clean follow-up rhythm and meet activity goals
We help clients understand and enroll in financial-protection options. Our remote team is built around coaching, accountability, and creating paths into leadership for high performers.
Support clients and providers across live chat, messaging, and phone with empathy and professionalism
Solve complex issues around insurance, billing, and platform navigation while balancing quality and efficiency
Collaborate with teammates to identify recurring challenges and improve the support experience
Grow Therapy is a mental health platform that connects providers, insurance payors, and patients through a three-sided marketplace. Backed by over $328M in funding and a $3B valuation, the company fosters an ambitious, kind, and ownership-driven culture focused on making care accessible.
Handle inbound and outbound calls and emails to assist customers with loan applications and questions.
Assess customer needs, explain loan options, and build trust to ensure satisfaction throughout the application process.
Meet monthly sales metrics while adhering to state and federal lending laws and compliance guidelines.
Reprise Financial is on a mission to simplify the financial journey for customers, making personal loans accessible and transparent. We foster a workplace built on innovation, collaboration, and kindness, providing tools and support for employees to thrive.
Take requested conversations with warm leads and explain benefit options simply.
Help clients enroll when it is a fit and keep a clean follow-up rhythm.
Work remote with coaching, a written process, and a path to leadership.
Global Elite Empire Consultants is a remote company that connects clients with financial-protection options through warm leads. They offer a coached, results-driven environment with opportunities for leadership.
Assess client needs, teach options, and maintain relationships after the first meeting.
Handle administrative duties including notes, appointments, and CRM hygiene.
Work from home with a qualified-interest pipeline and no cold calling.
Global Elite Empire Consultants provides remote consulting services, focusing on assessing client needs and offering tailored options. The company values driven, trainable, and dependable team members, offering performance-based advancement and a remote work culture.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Take requested conversations from warm leads with no cold calling
Explain financial-protection benefit options simply and help clients enroll when it fits
Maintain a clean follow-up rhythm while being measured on activity and results
Global Elite Empire Consultants specializes in remote financial-protection services, connecting clients with benefit options. The company emphasizes a written process, coaching, and advancement for motivated, coachable team members.
Guide families and clients through initial conversations about in-home, non-medical care, using strong customer service and sales skills.
Develop, implement, and refine sales playbooks and strategies while coaching a team of Care Solutions Consultants.
Meet or exceed daily outreach and conversion goals in a metrics-driven, remote environment.
Honor Technology is transforming the way society cares for older adults by providing technology, tools, and services that empower aging in place. As the parent of Home Instead, the world's leading in-home care provider, it operates a global franchise network with more than 100,000 Care Pros and delivers over 50 million hours of personalized care annually, guided by a people-first culture and leadership principles of integrity, compassion, and excellence.
Global Elite Empire Consultants helps clients with financial-protection options. They are a remote-first company that values coaching, activity, and results.
Manage a high volume of inbound calls and guide prospective customers through the loan application process.
Follow up with customers to encourage application completion and maintain accurate account records.
Deliver exceptional customer service with clear, professional, and empathetic communication.
Enova International is a financial technology company providing online financial services through AI and machine learning to create accessible credit for non-prime consumers and businesses. It is a values-driven organization focused on inclusion, culture, and employee development.
Conduct virtual consultations and needs conversations with clients.
Follow up on leads and manage scheduling and pipeline.
Perform light administrative tasks such as note-taking.
AO Central is a client-facing financial-services firm focused on protecting families. They offer a remote work environment with full training and mentorship, seeking passionate and dependable team members.
Handle high-volume inbound and outbound calls to guide prospects through the leasing process.
Engage with prospective residents, convert leads into leases, and meet occupancy goals.
Maintain product knowledge and ensure accurate data in the CRM system while following fair housing regulations.
Corvias is a partnership-driven company that solves complex challenges and builds resilient communities. They foster a culture of caring, purpose, and diversity, with a team committed to making a difference for their partners.
Own the digital customer journey for a portfolio of customers, driving product adoption and reducing churn.
Monitor customer health metrics and usage trends to proactively engage at-risk customers and uncover growth opportunities.
Partner with Customer Experience Leaders, Product, and other teams to build scalable digital communications and success plays.
Loopio provides a response management platform that helps teams win in their response management efforts, such as RFPs and questionnaires. It is a remote-first, award-winning workplace with a global team across Canada, the US, India, and the UK, known for its supportive culture and employee development.