Source Job

$52,000–$56,000/yr
US

  • Take inbound customer cancellation calls and retain them as Aura customers.
  • Make daily outbound calls to existing customers with failed subscription payments.
  • Identify retention and upsell opportunities by aligning Aura's identity, privacy, and security solutions with customer needs.

Sales Retention Communication Self-motivation Customer Service

20 jobs similar to Sales Specialist - Retention

Jobs ranked by similarity.

$18–$18/hr
US

  • Make daily outbound calls to existing customers to discuss enhanced protection options and upgrades.
  • Consult and advise customers on personalized solutions to strengthen their online safety.
  • Achieve or exceed monthly upsell and revenue targets while collaborating with team members.

We are a digital safety leader combining Aura and Qoria to create a safer internet for everyone. Our $340M+ ARR platform protects over 9 million families and 32,000 schools, driven by a global team of over 1,000 people.

US

  • Provide support via phone, email, and chat
  • Resolve cancellation requests with tailored solutions
  • Manage scheduling and case tracking

SAPS LLC operates a remote call center focusing on customer retention and saving calls. They provide a collaborative and supportive team environment with full-time remote work.

$88,000–$106,000/yr
US

  • Manage a portfolio of commercial and mid-market accounts, owning product adoption, account health, and renewal coordination.
  • Build trusted relationships and success plans tied to customer goals, while leading adoption check-ins and quantifying value.
  • Partner with Account Executives, Support, and Product to resolve escalations and translate customer feedback into actionable insights.

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Its technology is informed by over 8 billion real-world interactions annually, protected by 300+ patents, and backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

$19–$21/hr
US Canada

  • Provide exceptional customer care, catching coverage gaps, discounts, and renewal issues.
  • Answer inbound calls and process service requests for vehicles, drivers, lienholders, and policy documents.
  • Solve customer inquiries effectively and share feedback to improve the product.

Jerry.ai is building the first AI-powered advisor to help people manage their car and home ownership journey. The company has reached 5M+ customers, raised $240M+, and achieved profitability in 2024, with a remote-first, collaborative culture.

  • Contact homeowners to discuss their window and door needs and schedule in-home consultations with our sales team.
  • Dial out to 30 homeowners an hour while handling heavy inbound calls from marketing-generated leads.
  • Document and track all set appointments accurately while multitasking through various systems.

Renewal by Andersen is the custom division of Andersen Windows, a global leader in window and door systems. The company focuses on delivering a different and better window and door replacement experience for homeowners.

$175,000–$200,000/yr
US

  • Manage a portfolio of 40 mid-market and enterprise accounts, driving adoption, retention, and expansion.
  • Own customer onboarding, renewals, and proactive risk management using data-driven insights.
  • Act as the voice of the customer and collaborate cross-functionally to improve the product experience.

The company provides a rapidly evolving SaaS product that helps sales teams streamline their revenue workflows. It is an early-stage or rapidly growing organization with a fast-paced, dynamic culture.

$121,181–$190,428/yr
US

  • Own a portfolio of 20-30 large enterprise employer relationships.
  • Drive retention, renewals, and risk mitigation strategies.
  • Use engagement and ROI data to influence senior stakeholders.

Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.

$45,000–$137,409/yr
US

  • Manage live inbound calls and scheduled appointments using a consultative, needs-based approach
  • Build trust quickly, guide clients through enrollment, and overcome objections with confidence
  • Meet and exceed daily, weekly, and monthly performance goals to maximize uncapped commissions

TurboDebt is a top-rated debt relief organization that helps people regain control of their finances. With 300+ team members, they foster a supportive, competitive culture focused on growth.

US

  • Take requested conversations from warm leads, not cold lists
  • Explain financial-protection benefit options and help clients enroll when it's a fit
  • Maintain a clean follow-up rhythm and meet activity goals

We help clients understand and enroll in financial-protection options. Our remote team is built around coaching, accountability, and creating paths into leadership for high performers.

$80,000–$130,000/yr
United States

  • Engage warm leads through high-volume outbound calls.
  • Close sales through consultative one-call or two-call processes.
  • Manage a dynamic pipeline to meet and exceed sales targets.

Achieve is a digital personal finance company that provides personalized financial solutions like loans and debt consolidation. With over 2,500 employees, the company fosters a supportive culture and offers hybrid and remote roles across the US.

$51,500–$86,500/yr
US

  • Manage a pipeline of families engaged with A Place for Mom, guiding them through the final stages of their move-in decision.
  • Execute high-volume phone, text, and email outreach to re-engage families and advance them toward tour and decision.
  • Meet monthly sales targets by building trust, coordinating with communities, and maintaining accurate CRM documentation.

A Place for Mom is a leading platform that helps families navigate the senior care search, connecting them to vetted senior living communities and home care providers. A mission-driven, remote-friendly company, it has supported millions of families since 2000.

US

  • Speak with pre-qualified leads who requested information and map their needs to protection options.
  • Run a simple enrollment flow and build a long-term client list.
  • Work from home with flexible hours and step-by-step training, ideal for competitive self-starters.

Global Elite Empire Consultants provides financial protection options to families through a remote, conversation-driven sales process. The company fosters a performance-focused culture with pre-qualified leads, flexible hours, and ongoing mentorship for self-starters.

$36,667–$45,833/yr
Canada 6w PTO

  • Foster long-term customer relationships and drive strategic success initiatives.
  • Conduct business reviews, resolve escalated issues, and collaborate cross-functionally.
  • Identify upsell and expansion opportunities to maximize revenue growth and retention.

Certn changes how trust works with The World's Easiest Background Check. They've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and are a remote-first company with a high-performance edge and a no-jerk policy.

$110,000–$130,000/yr
US Unlimited PTO

  • Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
  • Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
  • Monitor customer health and risk, execute intervention plans, and support renewals and expansions.

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.

US

  • Speak with pre-qualified leads who requested information.
  • Map needs to available protection options and run enrollments.
  • Build and service a client list with flexible remote tools.

Global Elite Empire Consultants is a financial-services company that connects families with protection options using pre-qualified warm leads. The company fosters a competitive, self-starting culture with remote flexibility and ongoing mentorship.

US

  • Serve as primary point of contact for new clients, providing a welcoming onboarding experience.
  • Respond to client questions via email, phone, and text with empathy and professionalism.
  • Support retention initiatives and identify opportunities for continued engagement.

This role is listed on behalf of a partner company that manages a fitness and wellness platform. The environment is high-energy and fully remote, with a focus on client success.

$19–$21/hr
US Canada

  • Deliver standout customer experiences handling inbound calls for auto, home, motorcycle, and specialty insurance with high energy and genuine care.
  • Educate and advocate by uncovering savings or coverage gaps and translating complex policy details into clear choices.
  • Guide and bind tailored policy packages across 55+ carrier partners, finalizing coverage with ease.

Jerry built the first AI-powered app to manage car ownership, including insurance shopping, refinancing, safety, and repairs. Founded in 2019, they have grown to over 5 million customers and raised $240M+, achieving profitability in 2024 with a small, competitive team.

US 3w PTO

  • Provide exceptional and timely inbound customer support via phone and email.
  • Educate customers on the Yelp Restaurant product suite to resolve business needs and retain their business.
  • Adapt product recommendations to client needs by asking probing questions and finding solutions.

Yelp connects people with great local businesses through its platform and restaurant tools like Yelp Reservations and Yelp Waitlist. The Restaurants division is a fast-paced, growth-minded startup environment that values collaboration and impact.

US

  • Speak with people who asked for information about financial protection.
  • Map client needs to available protection options and run a simple enrollment flow.
  • Build and service a client list using provided remote tools and flexible hours.

Global Elite Empire Consultants is a remote financial-services company that connects families with protection options through a guided enrollment process. The firm offers pre-qualified warm leads, step-by-step onboarding, and ongoing mentorship for self-starters in a performance-driven culture.

US

  • Generate and qualify new leads through phone, email, and social media to build a sales pipeline.
  • Contact prospective and existing clients to discuss their needs and explain how products and services meet those needs.
  • Negotiate prices and terms, and collaborate with sales management to exceed annual quotas and KPIs.

Broadridge is a global technology leader that provides solutions for investing, governance, and communications to the financial services industry. With over 15,000 associates in 21 countries, they foster a collaborative and inclusive culture focused on empowering others.