Source Job

US

  • Coordinate customer inquiries and support requests through email, phone, and chat.
  • Assist with account and product questions, troubleshooting, and escalation routing.
  • Maintain accurate records and follow up on outstanding requests for timely resolution.

Customer Service Communication Organization Time Management Problem Solving

20 jobs similar to Remote Support Services Coordinator

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$45,000–$75,000/yr
US

  • Provide timely, professional support for client inquiries and service requests.
  • Coordinate scheduling, reservations, and maintain accurate client records.
  • Collaborate with internal teams to ensure a smooth client experience.

Aisles & Abroad is a travel and hospitality service company that assists clients with bookings and coordination. They are a supportive, collaborative team with opportunities for growth and advancement.

US

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions.
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions.

LesBaird Consulting LLC is a consulting firm that provides professional support services to help businesses improve efficiency and achieve sustainable growth. The company is a smaller or emerging firm that emphasizes clear communication, attention to detail, and a customer-focused mindset.

$17–$20/hr
US

  • Act as the first point of contact in our call center, handling incoming calls, emails, texts, and web chat inquiries from customers and service providers.
  • Assist customers with booking, canceling, and rescheduling services, and help service providers with work order and policy questions.
  • Troubleshoot software issues and work as part of a fully remote team, utilizing technology for communication, training, and meetings.

Qleen makes it easy for homeowners to automate chores from house cleaning to yard maintenance, window cleaning, and pool maintenance using vetted providers and an online booking system. We are a growing company that values detail, self-management, and quality in our remote team members.

US 4w PTO

  • Assist customers through chat, email, and phone to resolve issues efficiently.
  • De-escalate challenging situations and provide timely, customer-focused resolutions.
  • Collaborate with internal teams to share feedback and improve processes.

Green Filing provides digital platform solutions for legal services. The company fosters a supportive, collaborative, and remote-friendly culture.

$28–$35/hr
US

  • Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
  • Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
  • Assist with onboarding, documentation, and administrative processes while protecting confidential information.

ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.

US

  • Respond professionally to client inquiries via phone, email, and other channels.
  • Maintain accurate customer records, coordinate appointments, and assist with service requests.
  • Perform data entry, prepare reports, and ensure timely resolution of client issues.

Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.

$40,000–$70,000/yr
Global

  • Respond to client inquiries and coordinate travel details with accuracy and efficiency.
  • Maintain organized records and provide clear updates to ensure a smooth experience.
  • Work independently in a fully remote environment while delivering excellent service.

Aisles & Abroad is a travel services company that coordinates client travel arrangements. The company fosters a supportive and collaborative remote team environment with opportunities for growth.

$45,000–$65,000/yr
US

  • Coordinate scheduling requests, appointments, and reservations with accuracy.
  • Maintain detailed calendars and client records, ensuring clear communication via email and phone.
  • Provide general administrative support and collaborate with internal teams to meet scheduling needs.

Georgia Deidre is a company focused on scheduling and coordination services. It operates with a small, supportive team that values flexibility and growth in a remote environment.

US

  • Respond to customer inquiries via phone, email, chat, or other channels in a timely and courteous manner.
  • Resolve customer issues efficiently while maintaining high satisfaction and documenting interactions accurately.
  • Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction scores.

Sagility combines industry-leading technology and healthcare domain expertise to optimize the member/patient experience through clinical, case management, and analytics services. With over 25,000 employees across 5 countries, the company fosters a culture of customer-centric support and professional growth.

Global

  • Answer inbound customer calls and process new leads from phone, email, and online submissions.
  • Coordinate sales appointments, site visits, and follow-ups with customers throughout the service process.
  • Support permit applications, inspection coordination, and administrative tasks.

20four7VA is a virtual assistant services company that connects offshore independent contractors with clients worldwide. They offer a vibrant community, constant support, and various open roles with competitive rates.

$40,000–$65,000/yr
US

  • Respond to online inquiries related to travel services, scheduling, and reservations.
  • Assist with coordinating travel details based on client preferences and provide timely updates.
  • Maintain accurate records and deliver a consistent positive client experience.

Aisles & Abroad is a travel services company that provides customer support and coordination for travel-related inquiries. The company offers a supportive remote work environment with structured onboarding and opportunities for growth.

  • Respond to client inquiries related to services, scheduling, and reservations
  • Assist with coordinating reservation details based on client needs and preferences
  • Provide clear updates, confirmations, and follow-ups

Georgia Deidre provides customer service and reservation coordination services. The company fosters a supportive and collaborative remote team environment with opportunities for growth.

India

  • Schedule and coordinate day-to-day activities of healthcare workers.
  • Screen and hire caregivers, and communicate regularly with field staff.
  • Answer phone calls, provide excellent customer service, and prepare staffing reports.

Cloverleaf Care is a rapidly expanding healthcare services company based in the US. They have a positive culture with ten years of remote work expertise, valuing employee input and respect.

Global 3w PTO

  • Answer incoming calls and coordinate support tickets to ensure client satisfaction.
  • Triage tickets accurately and manage dispatch of onsite resources.
  • Use ConnectWise to review and manage service tickets for the entire department.

Intelligent Technical Solutions provides managed IT services to businesses. They emphasize a strong cultural fit and offer benefits like HMO, paid time off, and training.

US

  • Serve as the first point of contact for residents, vendors, and internal teams, providing professional support and organizing service requests.
  • Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal departments and suppliers.
  • Maintain accurate records, perform data entry, and support administrative duties while complying with company policies and data privacy standards.

Thrive Communities LLC is a property management partner committed to delivering exceptional results and enhancing resident quality of life. They employ a dedicated support staff and foster a collaborative, inclusive culture focused on cooperation and personal growth.

$35,000–$65,000/yr
Global

  • Coordinate hospitality services and travel-related arrangements for clients.
  • Manage scheduling, reservations, and itinerary organization.
  • Communicate with clients to gather preferences and confirm plans.

Aisles & Abroad is a travel and hospitality coordination company. They offer a supportive team environment and opportunities for growth in a remote setting.

US

  • Respond to customer inquiries via phone, email, and chat in a timely, efficient, and professional manner.
  • Troubleshoot customer issues, identify root causes, and provide effective solutions.
  • Guide customers on product usage, features, and best practices to enhance their experience.

WeSalute is a public benefit corporation that operates a two-sided marketplace connecting Brands and the WeSalute Community, providing benefits and exclusive offers. The company is expanding and seeks a compassionate customer support representative to join their team.

$0–$33,571/yr
UK

  • Coordinate virtual assessment activities and manage claimant communications to ensure a seamless experience.
  • Provide professional first point of contact for claimants via phone and email, supporting them through the assessment process.
  • Support smooth operations by managing schedules, maintaining records, and assisting Functional Assessors and managers.

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. They are a trusted partner to government and industry, delivering services that create positive social impact and transform lives.

Kenya

  • Coordinate scheduling of healthcare workers and staff client shifts.
  • Screen, hire, and support caregivers while providing HR support.
  • Manage service delivery platform and prepare daily/weekly staffing reports.

Cloverleaf Care is a rapidly expanding US-based healthcare services company that coordinates care for clients. They have a supportive remote team environment with over 10 years of remote work experience and emphasize respect, appreciation, and employee involvement.

US

  • Provide virtual support to clients via Zoom and phone appointments to understand their needs and offer timely assistance.
  • Assist clients with applications, enrollments, policy updates, and related documentation.
  • Develop communication, product knowledge, and leadership capabilities through structured training and mentorship.

This company provides virtual customer service support for clients to understand their benefits. It is a remote-first organization that offers comprehensive training and mentorship programs.