Engage with prospective clients through 60-100 outbound calls daily, recording interactions in CRM.
Review medical charts and support clients in completing psychosocial assessments.
Apply evidence-based practices like Motivational Interviewing and Trauma-Informed Care in all interactions.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by values of Excellence, Compassion, Curiosity, and Integrity.
Speak with potential clients to understand their needs and sign them as new clients, using a soft sales approach.
Work independently to handle a high volume of calls and messages, managing and tracking prospect pipeline.
Conduct detailed phone interviews to assess case potential and conduct new client intake and onboarding.
The Advocates is a growing personal injury law firm with branches across the United States, dedicated to representing victims of accidents with kindness and respect. The PNW branch, headquartered in Seattle, WA, has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon.
Serve as the first point of contact for families, coordinating consultations, tours, assessments, and intake documentation.
Track case progress across intake stages, ensuring a positive experience for families and the KBH team.
Collaborate to improve workflows and maintain HIPAA compliance while supporting evaluation and referral processes.
Kind Behavioral Health is a leading provider of Applied Behavior Analysis services for children with autism in North Carolina and Georgia. The company values growth and teamwork, encouraging employees to think big, have fun, do good, and be kind.
Conduct initial screening and triage for psychiatric and chemical dependency admissions through virtual assessment.
Utilize nursing process and telephone guidelines to provide quality care and ensure positive patient outcomes.
Collaborate with multidisciplinary team and manage multiple priorities in a fast-paced environment.
Sutter Health is a healthcare organization dedicated to providing high-quality medical services. It is a large, integrated system with a supportive culture that values employee contributions and patient-centered care.
Conduct targeted telephonic outreach to patients and families to educate them on palliative care.
Complete structured eligibility screenings to identify patients with chronic illness and functional decline.
Schedule eligible patients for an initial visit with a nurse practitioner and coordinate logistics.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Serve as the central telephonic point of contact for prospective participants, building trust-based relationships from the first conversation.
Make outbound follow-up calls to prospects and support inbound campaigns by educating about PACE services and eligibility.
Coordinate warm handoffs to on-the-ground Enrollment Specialists and ensure a seamless transition from central touchpoint to local engagement.
Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and support for daily needs. They are a growing organization supported by leading healthcare investors, focused on mission-driven care.
Handle inbound sales calls from prospective customers interested in telehealth services.
Build rapport, address objections, and guide qualified prospects toward enrollment.
Maintain empathy and professionalism while balancing conversion goals.
A fast-growing digital healthcare company providing affordable telehealth services and prescription treatments. The company combines technology and personalized support to guide customers through their wellness journey.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Coordinate comprehensive, person-centered care for clients with complex needs, partnering with healthcare providers and social services.
Assess member needs across physical health, mental health, social supports, and more, and oversee development of care plans.
Utilize evidence-based practices like Motivational Interviewing and Trauma-Informed Care to empower clients and promote wellness.
Vynca provides comprehensive care for individuals with complex needs, with a mission to enable more quality days at home. They describe themselves as a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Conduct high-volume outbound calls to introduce eligible members to Mae's maternal health and doula support services.
Guide interested members through the enrollment process using trust-building and motivational communication.
Meet daily outreach and monthly enrollment goals while accurately documenting all activity.
Mae is a venture-backed digital health company focused on improving maternal health equity through culturally-competent support. The company is mission-driven and values being solution-oriented, curious, and adaptable.
Plan, direct, and evaluate potential patients through assigned referral system.
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process.
Work with Outreach Managers to assess patient needs in accordance with the Pre-Screening Evaluation Form.
NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, we are expanding access to our unique model of care across the United States.
Conduct outreach to potential clinical trial participants via inbound and outbound calls
Pre-screen and assess patients for eligibility based on study protocols
Educate patients on clinical trial participation, benefits, and expectations
We provide global remote talent to support clinical research teams. We are a mission-driven, people-first company dedicated to advancing medical breakthroughs.
Conduct outbound calls using provided scripts to generate qualified Zoom appointments with prospective clients.
Perform personalized email outreach through Gmail and web contact forms while tracking activity accurately.
Maintain organized records of calls, emails, and follow-ups to ensure no prospects are overlooked.
20four7VA is a platform that connects offshore independent contractors with clients worldwide, providing virtual assistant and business support services. It operates with a global network of contractors and emphasizes professional development and community support.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.
Act as the first point of contact for prospective clients, guiding them through the intake process and qualifying leads.
Schedule consultations, manage client information in Neos, and convert qualified prospects into signed clients.
Coordinate with the legal team to ensure a seamless, professional, and client-focused experience from initial contact to onboarding.
Job Duck connects talented individuals with remote job opportunities from US-based employers. They've earned the Great Place to Work Certification every year since 2022 and emphasize a fantastic work culture.
Own first-level reviews of pre-certification requests for medical appropriateness and necessity.
Drive post-service reviews and manage the appeals process for non-certified services.
Coordinate smooth discharges and redirect care in-network to keep patients on track.
Personify Health created the first personalized health platform, bringing health plan administration, wellbeing solutions, and care navigation together in one place. Their team serves employers, health plans, and health systems with a mission to empower people to lead healthier lives.