Triage and provide clinical support for incoming patient communications.
Conduct phone assessments of clinical symptoms to determine the best path of care.
Assist in the development of processes and systems for urgent care and virtual triage.
Galileo is a team-based medical practice providing high-touch, data-driven, multi-specialty care across the United States. They are a team of healthcare and technology innovators focused on improving care quality and affordability for all.
You will support adults receiving ADHD care through telehealth, including screening, triaging, clinical reviews, and risk assessments.
You will work closely with Kantoko's GPs and psychiatrists, responding to clinical escalations and documenting assessments clearly.
You will help improve clinical processes and telehealth software by providing feedback based on your experience.
Kantoko makes adult ADHD care work for real life by combining assessment, clinical care, and ongoing support in one telehealth platform. Their multidisciplinary team of psychiatrists, GPs, nurses, and customer care staff work closely together, supported by technology built around the care delivery process.
Provide direct telephonic support to clients on behavioral, emotional health, family, and wellness issues.
Conduct clinical intakes and refer clients to appropriate resources such as therapists or counselors.
Maintain accurate documentation within the proprietary database and collaborate with internal teams for continuity of care.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to serve more than 75,000 customers worldwide, touching over 160 million lives across 200 countries.
Plan, direct, and evaluate potential patients through assigned referral system.
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process.
Work with Outreach Managers to assess patient needs in accordance with the Pre-Screening Evaluation Form.
NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, we are expanding access to our unique model of care across the United States.
Conduct initial Psychiatric Diagnosis Interview Examinations and follow-up Evaluation & Management sessions via video calls.
Manage patient treatment plans and coordinate with the Talkspace psychiatry team.
Use the Talkspace platform for seamless clinical documentation and patient communication.
Talkspace is a clinical quality led Telehealth company focused on making quality behavioral health accessible and affordable. They have over two million users and foster a diverse, inclusive, and belonging-centered workplace.
Review prospective admissions against approved criteria and schedule assessments for voluntary patients.
Respond promptly to inquiry calls and manage clerical duties including paperwork and data entry.
Coordinate with referral sources and arrange transportation for patients to ensure smooth admissions.
White Deer Run provides mental health and substance abuse treatment services. The organization values compassion and patient safety, operating with a focus on guiding patients through the admissions process.
Respond to clinical professionals and clients seeking treatment for addiction and mental health issues.
Gather and analyze client information to make appropriate referrals to behavioral health facilities.
Triage calls and ensure callers are connected to the right resource quickly.
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. With over 23,000 employees and 250+ facilities, it is the largest stand-alone behavioral health company in the U.S.
Provide on-demand telephone-based care management services through a 24/7 Nurse Advice Line.
Assess symptoms and concerns of callers to determine urgency and type of care needed.
Coordinate care across the healthcare delivery system and record patient data in medical record systems.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and physician leadership, and focuses on reducing healthcare costs and improving outcomes.
Conduct remote patient assessments, triage, and education via virtual platforms.
Develop individualized care plans and collaborate with patients and providers.
Document patient interactions accurately in EMR and ensure compliance with HIPAA.
Emory Healthcare is a leading academic health system dedicated to providing comprehensive and compassionate healthcare services. It is a large organization with a strong focus on employee development, offering robust benefits and a supportive culture.
Review and clinically assess incoming referrals to determine appropriateness for home health services.
Collaborate with Clinical Managers, Intake Coordinators, and referral sources to coordinate admissions and manage capacity.
Serve as a clinical resource and maintain accurate documentation in the electronic medical record.
Croí Health is a mission-driven, non-profit organization providing home health, palliative, hospice, and wellness services across 27 communities from Milton to Plymouth. They consistently earn five-star CMS ratings and lead with innovation, quality, and heart.
Conduct high-volume telehealth pre-assessment consults, educating patients on safe usage and side effects.
Provide empathetic, non-judgmental care while documenting accurately to support safe prescribing.
Liaise with prescribers and the Patient Care Team to ensure continuity of care in a fast-paced remote environment.
Montu is Australia's largest healthtech business focused on alternative healthcare, supporting patients through its Alternaleaf clinic and other platforms. Founded in 2019, it has grown rapidly, ranked #1 in Deloitte TechFast 50 for two consecutive years and #1 on LinkedIn's Top Startups Australia 2024, with a remote-first culture.
Provide direct clinical support to patients undergoing medication abortion through telemedicine.
Respond to medical questions, deliver triage, clinical assessment, and nursing guidance.
Ensure patients feel heard, supported, and cared for with trauma-informed, culturally responsive care.
Hey Jane provides safe, discreet medication abortion treatment and reproductive health services via telemedicine. They have helped over 100,000 people, with a clinical care team of board certified doctors, advanced practice clinicians, nurses, and patient care advocates.
Review and evaluate electronic medical records of emergency department admissions to screen for medical necessity using InterQual or MCG criteria.
Apply evidence-based clinical guidelines to assess and ensure proper utilization of healthcare resources.
Enter clinical review information into the system for transmission to insurance companies for authorization.
Netsmart provides advanced healthcare technology solutions for post-acute and human services clients, enabling better care through a comprehensive platform. We are a vision-driven team passionate about innovation, and we have been recognized as one of the best companies to work for.
Provide high-quality tele-psychiatry to Headspace patients via HIPAA-compliant video conferencing.
Complete and lock clinical case notes within 24 hours and maintain licensure records.
Collaborate with a multidisciplinary care team including coaches, therapists, and psychiatrists.
Headspace is your lifelong guide to better mental health, providing mindfulness tools through its app and human-centered care including coaching, therapy, psychiatry, and EAP services. The company brings together mental health clinicians, Emmy award-winning producers, and data scientists to help millions worldwide be healthier and more productive.
Conduct comprehensive psychiatric evaluations, diagnose mental health conditions, and develop individualized treatment plans.
Prescribe and manage psychiatric medications, provide ongoing follow-up care, and educate patients and families.
Collaborate with primary care providers and behavioral health team members to ensure integrated, patient-centered care and complete clinical documentation.
Optima Medical is an Arizona-based medical group providing personalized healthcare across Arizona and Nevada, focusing on prevention and full-spectrum services. With 34 locations and over 130 medical providers, they care for more than 200,000 patients in a mission-driven, collaborative environment.
Provide in-the-moment clinical support, psychoeducation, and connection to resources via outbound phone, with some inbound crisis line support.
Use active listening, motivational interviewing, and solution-focused approaches to engage members with mental health, substance use, or relationship concerns.
Assess risks, provide crisis support, safety planning, and follow up with high-risk members to ensure timely connection to care.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're an AI-native platform reaching over 170 million people, with a culture that values technology, humanity, and continuous learning.
Provide front-line support to community callers seeking healthcare-related information, applying physiological, psychosocial, and spiritual knowledge.
Triage caller conditions using protocol-driven guidance to direct them to the appropriate level of care.
Communicate effectively with care team members to ensure caller needs are met in a timely manner.
Munson Healthcare is northern Michigan's largest healthcare system with eight award-winning community hospitals serving over half a million residents across 29 counties. The culture emphasizes excellence, teamness, positivity, creativity, and commitment to exceptional experiences for patients and each other.
Support members via phone, email, and chat with empathy and professionalism.
Guide members to mental health resources and provide crisis support.
Meet performance metrics including service level agreements and customer satisfaction scores.
Care.com is a consumer tech company on a mission to help families find great care for loved ones. Available in over 20 countries, it is the world's leading platform for family care, with a culture that values empathy and helping hands.
Conduct virtual exams and history for patients across all ages.
Diagnose and treat a broad range of acute, chronic, and mental health conditions.
Develop treatment plans, order tests, and educate patients and families.
Included Health is a healthcare company delivering integrated virtual care and navigation. They aim to break down barriers to provide high-quality care for everyone, offering services like urgent care, primary care, and behavioral health.
Evaluate and treat patients with depression, anxiety, ADHD, PTSD, and bipolar disorder using evidence-based approaches.
Perform comprehensive psychiatric assessments and create tailored treatment plans combining medication and brief psychotherapy.
Participate in case reviews and peer learning to enhance clinical skills.
Legion is a technology-enabled psychiatry network delivering world-class outpatient mental health care while expanding access through insurance. They prioritize clinician well-being and professional growth with a collaborative culture.