Serves as the first clinical point of contact, conducting comprehensive assessments and crisis intervention for individuals seeking brain and mental healthcare.
Guides patients from initial outreach through admission, treatment initiation, and post-treatment follow-up in collaboration with cross-functional teams.
Documents all interactions in the electronic health record and supports quality improvement initiatives to enhance patient experience and access to care.
Salma Health is a brain health company that integrates care delivery, technology, and research to diagnose, treat, and ultimately cure brain disorders. The company is expanding across the U.S. with a multidisciplinary team of psychiatrists, neurologists, neuropsychiatrists, therapists, and technologists.
Provide in-the-moment clinical support, psychoeducation, and connection to resources via outbound phone, with some inbound crisis line support.
Use active listening, motivational interviewing, and solution-focused approaches to engage members with mental health, substance use, or relationship concerns.
Assess risks, provide crisis support, safety planning, and follow up with high-risk members to ensure timely connection to care.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're an AI-native platform reaching over 170 million people, with a culture that values technology, humanity, and continuous learning.
Conducts administrative and clinical intake of calls for clinical review.
Provides quality customer service and telephonic support to providers and office staff.
Maintains high confidentiality and documentation standards while performing data entry.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With 66,000+ employees across 13 countries, they combine deep domain expertise with AI platforms to drive business resilience and sustainable outcomes.
Respond to clinical professionals and clients seeking treatment for addiction and mental health issues.
Gather and analyze client information to make appropriate referrals to behavioral health facilities.
Triage calls and ensure callers are connected to the right resource quickly.
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. With over 23,000 employees and 250+ facilities, it is the largest stand-alone behavioral health company in the U.S.
Conduct individual, group, and family therapy sessions via a HIPAA-compliant telehealth platform.
Develop and implement individualized treatment plans in collaboration with an interdisciplinary team.
Complete comprehensive assessments, clinical paperwork, and coordinate care with outpatient providers.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering innovative, evidence-based care across the country. They support over 6,000 patients annually and foster a collaborative, mission-driven culture focused on growth and compassion.
Manage a diverse block of customers in Arkansas to ensure successful delivery of mental health and well-being services.
Oversee customer satisfaction, profitability, and implement effective program delivery including communication strategies and training.
Retain and grow book of business by identifying upselling opportunities and managing complex customer issues.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces. With over 40 years of experience, they serve more than 75,000 customers worldwide and are chosen by 40% of the Fortune 500.
Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.
Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.
Conduct telehealth sessions on the Mood Health platform
Deliver comprehensive patient assessments and assist in treatment planning
Participate in monthly clinical case reviews with the Lead Psychologist
Mood Health is a collaborative group practice dedicated to making mental health care accessible to all income levels. They offer fully remote roles and a supportive work environment for therapists and psychiatrists.
Provide outstanding customer service to families over the phone on the Intake queue.
Accurately enter patient registration information and schedule initial appointments.
Handle variable call-volume, averaging 40 to 70 calls per day, and review cost share amounts.
Cranial Technologies is the only company dedicated to treating plagiocephaly and infant ear deformities with non-invasive treatments. They have treated over 500,000 babies and are a leader in pediatric cranial shaping, with a large team.
Answer incoming telephonic, text, and chat inquiries, conducting assessments to provide psychosocial support.
Educate help-seekers about perinatal mental health resources and refer to appropriate services.
Maintain complete and timely documentation of cases in the Salesforce system.
Postpartum Support International (PSI) promotes awareness, prevention, and treatment of perinatal mental health issues. The organization has a dedicated team and operates the National Maternal Mental Health Hotline, offering remote work.
Provide clinical leadership and support for high-quality, client-centered behavioral health services in a fully remote telehealth setting.
Lead and mentor clinical therapists through supervision, professional development, and caseload guidance.
Collaborate with the neuropsychology team to develop individualized treatment recommendations and maintain documentation standards.
Curect Neuropsychology advances an integrated model of care connecting neuropsychological insight with targeted behavioral health treatment. They are committed to expanding access to specialized care and building a responsive, clinically informed approach for stronger community outcomes.
Provide direct member support alongside an AI-care agent, conducting clinical intakes, monitoring progress, and delivering evidence-based care via chat and video.
Oversee AI-supported interactions to ensure clinical quality and safety, identifying risk signals and escalating when necessary.
Document care per clinical standards and help develop standard operating procedures to scale member care operations.
Sword is building AI to heal billions by pioneering AI Care, an approach to healthcare focused on medical reasoning, safety, and real-time treatment. With over 700,000 members across three continents, more than $500 million raised from leading investors, and a culture of innovation and clinical excellence, Sword is defining a new standard for healthcare.
Care for patients in individual visits to address their mental health needs and concerns.
Screen for unmet care needs, including clinical or medication issues, behavioral concerns, safety risks, and psychosocial well-being.
Establish trusting relationships with patients and their caregivers using active listening and empathy.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. It is backed by several venture funds and led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care.
Conducting first phone calls with new members to assess fit for Brightline services.
Scheduling appointments and ensuring member paperwork has been completed.
Supporting providers with administrative tasks and answering admin-related questions.
Brightline is a therapy and psychiatry practice delivering expert pediatric, teen, and parental mental health care to families and kids up to age 18. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results and is backed by investors including Google Ventures and KKR.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.
Ensure admissions are coordinated from start to finish, maintaining knowledge of census and bed board for efficient patient flow.
Coordinate with patients, families, referral sources, UR, and finance to ensure expedited access to care.
Collect and present medical and psycho-social documentation to clinical staff to support timely admissions.
ERC Pathlight is a leading national provider of treatment for eating disorders, mood, anxiety, and trauma-related conditions. Founded in 2008, the organization supports over 6,000 patients annually with multiple locations and virtual programming.
Provide clinical supervision to associate-level therapists delivering evidence-based teletherapy to youth.
Ensure ethical compliance, track outcomes, and maintain supervisory documentation using a secure EHR.
Work flexibly from anywhere in Washington with competitive hourly pay and no client caseload.
Daybreak Health revolutionizes mental health care for students across the US through personalized teletherapy. They are a growing company committed to flexible work, diversity, and supporting clinicians with administrative tasks and professional development.
Provide detailed administrative support to executive leadership using systematic procedures.
Manage scheduling, calendar, travel logistics, and expense reconciliation for the team.
Collaborate cross-functionally with finance and other departments to ensure efficient operations.
Vibrant Emotional Health delivers high-quality mental health services and support through technology-enabled solutions and community wellness programs. The organization has been promoting emotional wellness for over 50 years and is an equal opportunity employer.
Provide leadership and operational oversight for a team of Behavioral Health Care Managers delivering brief therapeutic interventions in the Collaborative Care Model.
Ensure high-quality, evidence-based behavioral health interventions and coordinate with psychiatric consultants and oncology clinics.
Optimize patient outcomes in alignment with organizational and regulatory standards.
Colla Health helps people with cancer improve their quality of life by providing behavioral healthcare as an extension of their medical treatment. They are backed by a premier venture capital firm and are building a world-class team of clinicians, technologists, and healthcare operations builders.