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US Unlimited PTO

  • Manage enterprise and mid-tier accounts, while assisting other CSMs with campaigns.
  • Train new CSM team members and maintain training resources.
  • Partner with the sales team and advise on the feasibility of deals.

Project Management Digital Marketing Advertising

20 jobs similar to Client Success Manager, Brand Solutions

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$48,600–$48,600/yr
US Unlimited PTO

  • Project manage and execute campaign projects and tasks in order to support our sponsors’ goals.
  • Support sports org onboarding for sponsor campaigns and help facilitate our matchmaking process.
  • Manage, develop, support and improve day-to-day operational processes including coordinating sponsor event operations.

TeamSnap provides a sports and communication platform dedicated to taking the work out of play in youth sports. Our jobs excite us, our teammates support us and our bosses inspire us, which is why we've landed ourselves on Outside Magazine’s list of “Best Places to Work."

$65,000–$80,000/yr
Canada

  • Maintaining customer happiness by helping clients drive platform utilization.
  • Implementing best-in-class use cases and guiding marketing campaign orchestration.
  • Fostering strong relationships and becoming a trusted advisor for your portfolio of customers.

Rover aims to drive the future of fan and member engagement by unlocking meaningful connections between sports teams and their fanbase. Rover's sports first marketing automation platform is purpose-built for the unique needs of sports organizations, and they are trusted by more than 65 teams across the NFL, NBA, NHL, MLS, and globally.

US

  • Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.

Disruptive Advertising is a performance marketing agency that drives real value for clients, prioritizing working with purpose-driven brands. They are a fast-growing team of professional digital marketers that has been in business since 2013 with offices in Pleasant Grove, Utah.

$165,000–$200,000/yr
US

  • Lead the Enterprise Customer Success team of approximately 5 to 8 CSMs
  • Provide mentorship and coaching to team to drive results
  • Design and launch programs to improve customer experience and operational efficiency

Simpplr is an AI-powered platform unifying the digital workplace, enhancing employee experience through engagement, enablement, and services. With over 1,000 leading organizations trusting Simpplr, they foster aligned, productive workforces and are backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.

Global Unlimited PTO

  • Serve as the operational point of contact for partner accounts.
  • Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
  • Build and maintain partner-facing documentation and internal operations manuals.

Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.

Canada

  • Build deep relationships with customers and ensure positive sentiment.
  • Understand customer goals and identify gaps to achieve desired outcomes.
  • Proactively recommend solutions and provide focused training.

Knak empowers people to be creative through its world-class enterprise email and landing page creation platform. They are focused on making successful and happy customers by providing them with an incredibly powerful, yet easy-to-use creation platform.

US

  • Inspire clients to set ambitious priorities and build deeper partnerships.
  • Lead a team to grow revenue through exceptional client experiences and goal achievement.
  • Improve internal collaboration for overarching company goals and client success.

StackAdapt is a technology company specializing in helping marketers reach and engage audiences. They utilize AI-powered platforms to connect brand and performance marketing to drive results across the customer journey, offering high-impact campaigns across advertising channels. They have a diverse and inclusive team.

$80,000–$110,000/yr
US Unlimited PTO

  • Partner with clients to ensure the successful implementation and adoption of Traackr.
  • Build strong customer relationships, optimizing product usage.
  • Drive measurable success for clients through the delivery of tailored solutions and support.

Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with a team of kind, driven, and respectful humans from around the world that operate on a culture of mutual respect.

Global

  • Own day-to-day client relationships, direction, project execution.
  • Manage a team of one or more Coordinators, helping them develop their skills.
  • Communicate, prioritize and strategize between teams and clients.

Jetfuel.agency is a digital marketing agency specializing in growing businesses within the DTC and e-commerce space. They are a small, fast-growing agency that values people who have a strategic and analytical mindset and offers more learning opportunities to help your career.

$81,400–$130,900/yr
US

  • Lead and coach a team of Success Specialists.
  • Improve revenue retention through proactive outreach.
  • Drive adoption of high-impact Thumbtack features.

Thumbtack helps millions of people confidently care for their homes by connecting them with local service professionals. They have a growing community of 300,000 local service businesses and a culture that embraces diversity and impact.

US

  • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox.
  • Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency.
  • Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables

Maven is the world's largest virtual clinic for women and families, with a mission to make healthcare work for all. They offer clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans.

$66,000–$80,000/yr
US 3w PTO

  • Manage client relationships and provide strategic digital marketing insight.
  • Oversee all digital aspects of client campaigns, including performance and reporting.
  • Develop and maintain a full understanding of marketing, products/services, and digital strategy for assigned clients.

Digible, founded in 2017, provides digital marketing solutions to the multifamily industry, including a predictive analytics platform. They are privately owned and operated, valuing collaboration, transparency, and authenticity in their diverse and hardworking team of employees.

US Unlimited PTO

  • Build and maintain strong customer relationships, understanding their business needs and guiding them to success.
  • Act as the primary point of contact from onboarding to renewal, driving product adoption and uncovering upsell opportunities.
  • Provide strategic guidance to ensure customers maximize the platform’s value and achieve their marketing goals.

Jobgether is a company the post the job on behalf of a partner company. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$100,000–$125,000/yr
US

  • Manage a portfolio of customers, ensuring they achieve value.
  • Drive adoption, customer satisfaction, and retention through engagement.
  • Partner with internal teams to support onboarding and day-to-day success.

CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.

Europe

  • Manage a portfolio of accounts, leading recurring calls and business reviews.
  • Translate sponsor goals into cross-functional delivery plans.
  • Collaborate with Clinical Operations to improve sponsor experience.

Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US Unlimited PTO

  • Develop and execute personalized onboarding and training plans.
  • Establish critical success metrics for clients' influencer programs.
  • Continuously track and address product adoption and client goals.

They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.

$80,000–$95,000/yr
Unlimited PTO

  • Cement the relationship with new and existing customers.
  • Develop a “consultant” perspective to client communication.
  • Analyze customer usage to form accurate forecasts.

Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. They are serving household names and have paid out $100M to creators.

US Unlimited PTO

  • Drive Ontic Platform adoption, focusing on helping your clients achieve their business objectives.
  • Own client communication to ensure a streamlined client experience.
  • Identify growth potential for clients as it relates to additional Ontic Platform functionality or Service opportunities.

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations.

Canada Unlimited PTO

  • Develop and implement end-to-end digital programs for customers.
  • Create a cohesive strategy with tangible goals to drive adoption and retention.
  • Collaborate with leaders across Support, Product, and Marketing.

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$70,000–$80,000/yr
US

  • Serve as a primary point of contact for high value clients.
  • Collaborate with internal teams to enhance the overall customer experience.
  • Analyze and record customer data to identify trends, risks, and opportunities.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They strive to win together through passionate hard work, exploring new things and recognizing every interaction matters in an inclusive and diverse environment.