Answer inbound calls to handle sales and service, focusing on customer experience and offering thoughtful advice.
Stay connected with your manager and team through one-on-ones and meetings, ensuring success in a virtual environment.
Solve customer issues quickly, hit performance targets, and live your values with a big hearted, tenacious attitude.
1-800 Contacts is a contact lens retailer focused on making ordering simple and affordable. The company has a legendary, award-winning culture and is owned by KKR, one of the world's largest private equity firms.
Answer 2-3 incoming customer chats concurrently using NICE CXOne platform, totaling roughly 40 chats per shift.
Consult customers on the best value for their contact lens purchases and drive sales revenue per chat.
Provide world-class customer service in a fast-paced environment and resolve problems to create positive experiences.
SeekWell is the parent company of 1-800 Contacts, Framery, and Luna, focused on making vision care simple and accessible. The company is owned by KKR, one of the world's largest private equity firms, and maintains a customer-first culture with high employee engagement.
Conduct high-volume inbound and outbound patient outreach via phone to educate, engage, and enroll eligible patients in care management programs.
Accurately document patient interactions and enrollment outcomes in a timely manner, collaborating with care teams for a seamless patient experience.
Follow established outreach workflows and compliance requirements while adapting conversations to meet individual patient needs and escalating concerns as needed.
Jaan Health is a leading AI-based care management company serving healthcare providers with its proprietary Phamily platform that enables high-quality proactive care. As an early-stage company, it values a growth mindset, ownership, and collaboration among its smart and humble team.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Dial out to homeowners and manage inbound calls to set appointments.
Document and track all appointments accurately per company standards.
Multitask through various systems to meet sales metrics and goals.
Renewal by Andersen is the custom division of Andersen Windows, the world's largest window and door brand. It is a large company with a focus on providing a better replacement experience for homeowners.
Lead virtual onboarding sessions and product trainings for new customers
Serve as primary point of contact for support tickets, troubleshooting, and technical questions
Partner closely with Account Management to ensure customers achieve full healthy status after onboarding
Carrot is a next-generation visual diagnostics platform that delivers clinically validated perimetry and functional vision testing without the limitations of legacy equipment. They are a growing company focused on transforming eye care diagnostics with portable exams that improve efficiency, accuracy, and patient comfort.
Proactively conduct outbound sales calls to generate interest and drive device and service sales.
Manage all phases of the sales cycle, including prospecting, needs discovery, and order processing.
Identify upselling and retention opportunities by reviewing customer accounts and offering upgrades or solutions.
Cellular Sales sells Verizon Wireless devices and services. They operate as a large organization with a focus on sales and customer service, fostering a culture of accountability and teamwork.
Serve as primary point of contact for channel partners, using consultative selling to recommend Shure products and support opportunity expansion.
Maintain accurate pipeline data in CRM systems, engage partners through outbound outreach, and identify qualified opportunities.
Assist with order processing, post-sale inquiries, and coordinate with cross-functional teams to ensure seamless communication and customer satisfaction.
Shure is a leading global manufacturer of audio equipment known for quality, reliability, and durability. Founded in 1925, the company has over 35 regional offices worldwide and fosters an Associate-first culture with flexible work arrangements.
Convert warm inbound leads into qualified patients through consultative conversations and relationship-building.
Conduct outbound outreach campaigns to re-engage inactive leads and identify new conversion opportunities.
Achieve and exceed daily, weekly, and monthly activity and conversion targets while managing a high-volume sales pipeline.
Our partner is a company expanding access to innovative healthcare services through telehealth. They operate in a fast-paced startup environment with a high-autonomy culture that values ownership, accountability, and execution.
Educate and support prospective customers through inbound warm leads, phone, and email interactions, building trust and recommending coverage.
Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals.
Navigate multiple systems and tools to deliver a seamless customer experience, accurately documenting interactions in the CRM.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners care for their pets. The company fosters a collaborative, casual, and pet-friendly environment where team members are encouraged to be themselves.
Engage warm leads and convert interest into qualified sales appointments through outbound calls.
Contact business owners and marketing professionals using a structured script while maintaining a natural tone.
Objectively handle objections, qualify leads, and schedule appointments for the internal sales team.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company uses technology to ensure applications are reviewed quickly and fairly, focusing on core requirements.
Engage with warm leads via inbound calls, consulting customers on insurance needs and matching coverages to convert sales.
Represent the Liberty brand with integrity, building connections and tailoring solutions for individual policyholders.
Adapt to a remote work environment, collaborating with the team while maintaining a professional home office setup.
Liberty Mutual Insurance is a Fortune 100 company providing insurance products and services. They foster an inclusive culture with comprehensive benefits, professional development, and Employee Resource Groups.
Conduct virtual consultations to assess client needs and provide financial solutions.
Build lasting relationships through regular check-ins and follow-ups.
Complete administrative tasks like note-taking and appointment setting.
Global Elite Empire Consultants helps secure families' financial well-being through enrollment services. They offer a remote work culture with mentorship and complete training, fostering a supportive team environment.
Answer inbound calls from customers who have already started their insurance search in the app.
Simplify the process by helping customers compare 55+ insurance companies to find the best fit.
Close the deal by guiding customers to finalize their new policy on the spot.
Jerry is an AI-powered app that helps car owners save on insurance, repairs, and loans, acting as a trusted friend for managing assets. Since 2019, they have grown to over 5 million customers, raised $240M+, and been profitable since 2024, with a fully remote team.
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Assist customers with order management, troubleshooting, and complaint resolution while documenting interactions in CRM systems.
Maintain professionalism, empathy, and compliance with HIPAA and data security standards in a remote call center environment.
SleepRes is a venture-backed medical device startup revolutionizing sleep apnea and sleep-therapy technology. They are a small, agile, mission-driven team preparing for commercial launch of their innovative Kricket APAP device.
Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.
Outbound prospecting via cold calls, emails, and other channels to generate qualified leads.
Engage and educate potential clients (chiropractors, pain management specialists, physical therapists, etc.) on the benefits of StemWave’s solutions.
Qualify leads by understanding their needs, pain points, and decision-making process.
StemWave is a fast-growing medical device startup pioneering orthopedic shockwave technology in the U.S. Ranked among the fastest-growing privately held companies in 2023 and 2024, they are expanding their team and capabilities.
Manage a regional territory and build strong relationships with eye care professionals to drive revenue growth through consultative selling and product education.
Guide customers throughout the entire sales journey, from prospect identification and demonstrations to implementation support and ongoing engagement.
Achieve or exceed monthly revenue and profitability targets through effective territory management and sales execution.
Our partner company is looking for a Sr. Sales Representative - MidAtlantic to help healthcare providers improve patient outcomes through innovative clinical solutions. The company offers a fully remote work opportunity with territory ownership and career growth within a specialized medical technology sales environment.
Make outbound calls to schedule appointments for preventative health screenings and assess high-risk patients.
Assist members with benefits, insurance information, and conduct surveys to enhance their healthcare experience.
Work remotely from home in a role that requires strong computer skills, empathy, and excellent customer service.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They have over 30 years of experience and foster a collaborative, innovative culture focused on growth and accountability.