Coordinate MZLA’s privacy and compliance program work, including planning, recurring reviews, risk tracking, documentation, and leadership reporting.
Translate privacy, security, and compliance requirements into practical processes that fit how MZLA works.
Coordinate vendor and tool reviews with legal, engineering, product, support, finance, operations, and other stakeholders.
Thunderbird is a trusted open-source email application used by over 20 million people. MZLA, the team behind Thunderbird, is a small but growing company of 60+ employees across seven countries, focused on building privacy-respecting communication and productivity tools.
Lead a high-performing team responsible for scheduling, patient communications, and call center operations.
Develop scalable workflows and monitor operational KPIs to ensure operational excellence.
Partner cross-functionally with clinical, product, and operations teams to improve patient experience and drive continuous improvement.
Heartbeat Health is revolutionizing cardiovascular care delivery with a remote-first, high-autonomy team. They are a small, lean, and mission-driven company focused on improving patient experience through operational excellence.
Own and lead execution of Field Reimbursement readiness priorities, translating organizational objectives into scalable field capabilities.
Oversee operational performance, identify systemic gaps, and implement improvements to enhance efficiency.
Support deployment and maintenance of reporting aligned to predefined KPIs and partner with Analytics for accurate reporting.
Regeneron is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. The company has been recognized for its award-winning culture, including being a Great Place to Work in 2021.
Drive day-to-day execution and operations of GLP-1 solutions within the cardiometabolic platform.
Translate strategy into clear plans, workflows, and cross-functional routines for rapid scale.
Coordinate across product, clinical, data science, engineering, and commercial teams to ensure measurable impact.
Omada Health is a virtual-first healthcare company that reverses chronic disease care by combining human-led care teams, connected devices, and AI-enabled technology. They have served over two million members across 2,000+ employers and health plans, and are certified as a Great Place to Work.
Lead TMF operations across clinical studies to ensure timely, complete, and inspection-ready documentation in compliance with ICH-GCP and regulatory standards.
Establish TMF governance, monitor quality metrics, and communicate findings to study teams and leadership.
Partner cross-functionally to drive process improvements and strategic oversight of CRO-managed TMF activities.
BridgeBio pioneers a 'moneyball for biotech' approach, pooling early-stage research to reduce risk and accelerate innovation for life-changing medicines. They foster a culture of curiosity and experimentation with a focus on ethics.
Lead end-to-end customer experience for Women’s Health & Rare Disease, ensuring timely sample processing and customer success.
Set vision for CX excellence, own SLAs, KPIs, and NPS targets, and serve as escalation point for complex issues.
Partner with cross-functional leadership to drive systemic improvements and champion customer success as a strategic function.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The company consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Author aggregate safety reports including PBRER, PSUR, DSUR, and others for submissions to health authorities.
Coordinate with stakeholders to obtain data, plan timelines, and ensure timely delivery of reports.
Mentor junior team members, conduct training, and maintain awareness of regulatory guidelines.
ClinChoice partners with pharmaceutical, medical device, and consumer care companies to accelerate clinical trials and ensure product safety. With a global delivery network spanning multiple countries, they provide expertise in clinical operations, biometrics, pharmacovigilance, and more.
Provide strategic leadership and functional representation for complex projects, ensuring effective coordination and execution of regulatory tasks.
Act as a franchise liaison between Ergomed Plc and clients, assisting in securing new business by participating in bid defenses and contributing to proposals and budgets.
Offer expert regulatory guidance, training, and mentoring to junior staff, while driving department initiatives and managing change implementation.
PrimeVigilance is a global pharmacovigilance specialist that helps clients navigate complex regulations while keeping patient safety at the center of every decision. With a presence across Europe, North America, South America, Asia, and Australia, the company fosters a culture built on kindness, flexibility, growth, and belonging.
Oversee the execution of complex technical assistance contracts, ensuring all deliverables and milestones are met on time and within scope.
Design and implement a centralized delivery model, including governance, intake, triage, and operational workflows.
Drive cross-functional collaboration and continuous improvement initiatives to enhance service quality and scalability.
This partner company delivers large-scale technical assistance programs that strengthen healthcare organizations and improve community outcomes. They foster a collaborative, mission-driven culture focused on innovation and continuous improvement.
Lead frontline CX team strategy and execution across channels, shaping expansion into chat and phone.
Use hands-on data analysis to drive operational improvements and influence cross-functional decisions.
Develop managers into effective leaders and build a customer-centric team culture during growth.
Spring Health is a global mental health company eliminating barriers to mental health with an AI-native platform for personalized support. Alma, a Spring Health Company, simplifies access to affordable mental health care for therapists and clients, with over 20,000 therapists in their network and $220.5M in funding, named to Inc's Best Workplaces in 2022 and 2023.
Build and run customer support for enterprise partnerships, handling compliance-driven flows with precision and fast resolution.
Be hands-on from day one: resolve tickets, refine knowledge base, and scale through internal hires or BPO partners.
Report to Head of Product, ensuring customer voice shapes product improvements and operational processes.
Bastion builds regulated financial infrastructure for modern businesses, offering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. The company is a fast-paced startup with a compliance-first culture, seeking a hands-on leader to build and run customer support operations.
Drive executive engagement and pipeline creation with pharma executives, connecting ServiceNow's platform to R&D velocity, regulatory readiness, manufacturing quality, and commercial execution.
Partner with account executives to progress deals, sharpen business cases, and shorten cycles by bringing pharma industry expertise into account strategy.
Build scalable field-ready plays and assets, turning market dynamics and win/loss patterns into tools that sellers can run independently.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company has an AI-native culture where technology and talent are unstoppable together.
Manage Omada’s HIPAA privacy program, including policy development, incident investigations, and breach response.
Drive privacy-by-design across digital products, embedding privacy into development and clinical operations.
Provide expert guidance on consumer privacy compliance, AI governance, and interoperability frameworks.
Omada Health is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits at the center of care. They have served more than two million members since launch across 2,000+ employers, health plans, and health systems, and have been certified as a Great Place to Work.
Lead clinical trial support services and site engagement strategy to maximize patient participation.
Orchestrate cross-functional teams to translate partner needs into scalable, data-driven programs.
Act as principal medical point of contact for pharma partners, driving contract negotiation and patient impact.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The Natera team consists of highly dedicated professionals from world-class institutions, who care deeply for our work and each other.
Act as Medrio's primary operational point of contact for product partners, managing strategic clarity, operational infrastructure, and commercial enablement.
Drive GTM execution by developing partner commercial readiness assets, coordinating customer escalations, and triaging platform updates.
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, and Professional Services to optimize partner relationships and revenue.
Medrio provides a unified platform that makes clinical trials faster, smarter, and more human, helping sponsors, CROs, and research sites bring life-changing therapies to market. The company has a diverse, global team that values accountability, curiosity, and a customer-first mindset, with a healthy dose of joy and quirkiness.
Lead and scale Kicksaw’s Healthcare & Life Sciences delivery practice across client delivery, operational excellence, and team leadership.
Build trusted relationships with executive stakeholders and serve as a senior advisor for strategic client engagements.
Foster a culture of accountability, collaboration, and operational excellence while mentoring delivery leaders.
Kicksaw is a Salesforce consulting company that helps businesses manage implementation processes and drive efficiencies. The company fosters a values-driven culture focused on caring deeply, owning outcomes, and winning together.
Lead end-to-end ownership of process and technology improvement initiatives across Claims Adjudication BPaaS customers.
Manage complex program planning, delivery, and executive stakeholder communication across multiple client accounts.
Conduct operational assessments and partner with functional leaders to identify inefficiencies and scalability constraints.
HealthEdge provides software and services for healthcare administration, including BPaaS claims operations. The company operates in a remote-first environment and is an equal opportunity employer committed to workforce diversity.
Deliver high-quality brand strategy work for life science clients and facilitate growth of department capabilities.
Guide and serve as a subject matter expert on client challenges, overseeing brand and communications direction.
Mentor junior team members, track campaign success, and promote creative excellence across the agency.
Inizio Evoke is a health-focused agency that makes health more human through creative and strategic work. It is part of the Inizio group and offers a flexible work environment with a collaborative culture.
Lead the strategy and evolution of external expert engagement in Neuroscience, translating insights into innovative engagement strategies.
Collaborate with cross-functional stakeholders to shape business strategy and strengthen brand positioning.
Serve as a key point of contact between Medical Experts and Novartis teams, directing engagements and supporting educational programs.
Novartis is a pharmaceutical company focused on improving the lives of people living with disease through innovative science. They are a large, established organization that fosters an inclusive workplace and empowers employees to unleash their full potential.