Own and manage Tier 2 incidents and tickets for large-scale GPU compute and storage platforms.
Troubleshoot Linux servers, GPU systems, storage services, and Kubernetes/Slurm node failures.
Collaborate with NOC, SRE, and on-site technicians to restore service and improve runbooks.
Highrise AI is a GPU-native infrastructure platform built for modern AI workloads, providing scalable GPU compute across dedicated clusters, managed cloud, and confidential environments. As a subsidiary of Hut 8 Corp., it combines disciplined operations, advanced automation, and on-site engineering expertise to sustain high uptime and predictable performance.
Own end-to-end deployment of autonomous systems in customer environments for mission success.
Analyze field feedback and implement monitoring tools to improve reliability and performance.
Train customer teams and translate technical concepts into actionable workflows.
Field AI develops autonomous systems and Field Foundational Models for deploying robots in unstructured, real-world environments. The company is a close-knit team of experts from leading AI and robotics organizations, focused on bold, high-impact innovation.
Build and improve computer vision and 3D perception models that detect and assess infrastructure from LiDAR and imagery.
Develop LLM-powered products like agentic workflows, MCP servers, and AI copilots for customer tools.
Own models end-to-end, from data and training through evaluation, deployment, and monitoring in production.
Cyvl is a Physical AI company building purpose-built sensors, computer vision, and AI to turn every drive into current data for infrastructure. We're a fast-moving Boston startup with 500+ cities using our platform, and a culture of ownership, intensity, and care.
Examine FAA facilities and develop Site Specific Implementation Plans for National Airspace System upgrades.
Install or oversee installation of new hardware and software systems, including configuration management and acceptance inspections.
Collaborate with vendors and FAA personnel to ensure end-to-end site completion and operational readiness.
Peraton is a next-generation national security company that drives missions of consequence across land, sea, space, air, and cyberspace. As a leading mission capability integrator, it serves as a trusted partner to government agencies and supports every branch of the U.S. armed forces.
Act as primary escalation point for complex, multi-part customer issues.
Investigate integration, softphone, and platform issues while filtering what reaches Engineering.
Own escalations end-to-end and partner with Engineering and Implementation teams.
Frontier is a subsidiary of Fresh Prints that helps fast-growing companies build cross-functional teams abroad. Fresh Prints is a New York-based, fully remote 150-person company with most of its team based in India and the Philippines.
Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers.
Triage, troubleshoot, and remediate hardware and network faults while repairing or replacing failing components.
Manage operational ticket queues and coordinate with engineering teams and third-party Remote Hands technicians.
Zscaler is a cloud security company whose Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss. The company operates the world's largest in-line cloud security platform across 200+ data centers, with an AI-native, customer-obsessed culture.
Support hospital robot deployments from planning through go-live, including configuration, testing, and onsite technical support.
Troubleshoot technical issues across robots, networking, cloud services, and integrations using logs and telemetry.
Contribute to playbooks, process improvements, and cross-functional operational projects as we scale.
Relay Robotics provides autonomous delivery robot solutions that improve operational efficiency and patient care across healthcare systems. We're a rapidly growing team partnering with major health systems nationwide, with a culture that values curiosity, ownership, and hands-on problem-solving.
Lead deployment and configuration of x86 servers, Linux, virtualization, and core infrastructure services for AI clusters.
Optimize high-performance storage platforms like WEKA and VAST, and validate performance, resilience, and integration.
Provide Tier 3 escalation and automate provisioning, identity, and infrastructure-as-code using Ansible, Terraform, and Python.
Highrise AI is a GPU-native infrastructure platform delivering scalable compute for modern AI workloads across dedicated clusters, managed cloud, and confidential environments. As a subsidiary of Hut 8 Corp., it operates next-generation GPU clusters with disciplined operations and a growing global team of engineers and builders.
Own firmware and embedded solutions end-to-end, from customer problems to shipped features across device, backend, and cloud.
Drive technology choices and architectural patterns for intelligent video, voice AI, and computer vision at the edge.
Partner with hardware, backend, and product teams to scale Samsara's edge AI strategy and mentor engineers.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data for safer and more efficient physical operations. A recently public company with over 2.3 million IoT devices deployed, it fosters a growth-minded, customer-focused culture with flexible remote work.
Spend ~25% of your time onsite with customers across North America, learning their workflows and constraints.
Own the deployment plan for each customer, setting goals and running the weekly cadence with their leadership.
Build to fill gaps using SQL, Python, or AI coding tools to create reports, dashboards, and lightweight tools.
Realm builds AI for the mining industry, integrating with existing infrastructure to predict equipment failures and optimize safety and productivity. It's a small, senior, fully remote team that ships daily to production mines, with an AI-first culture valuing high agency and autonomy.
Own network solutioning for k0rdent AI, designing GPU cluster interconnects and multi-tenant isolation.
Publish reference architectures and run proofs of concept on real hardware with customers.
Research emerging AI networking technologies and help shape the product roadmap.
Mirantis is a Kubernetes-native AI infrastructure company helping organizations build and operate scalable, secure infrastructure for modern AI workloads. It is committed to open standards, technical excellence, and a distributed, collaborative team culture.
Field CTO for customer engagements, owning prototyping and deployment of AI solutions.
Work closely with engineering, research, and business teams supporting national security customers.
Travel up to 50% to customer sites for scoping and implementation.
EdgeRunner AI is an American dual-use research lab building frontier open-weight AI for the U.S. military and regulated industries. As a Series-A startup with $17.5M in funding, we are a fast-moving, remote-first team focused on national security.
Own the hardest customer problems end-to-end, driving ambiguous challenges from prototype to production.
Design and deploy AI-powered workflows with appropriate controls for regulated environments.
Serve as a trusted technical advisor and contribute to a compounding knowledge base.
Workiva provides an AI-powered platform that unifies finance, risk, and sustainability on a single secure foundation. The company values meaningful challenges, collaborative teams, and helping organizations turn uncertainty into advantage.
Partner with Account Executives to lead technical engagements and deliver fast AI prototyping.
Design and implement Agentic AI solutions to automate complex industrial workflows.
Bridge field and product, translating deployment learnings into scalable best practices.
Cognite is an industrial AI company building AI and data solutions to solve complex industrial challenges. With an international presence and a culture of ownership and speed, we help drive digital transformation for global industry.
Design, build, and deploy AI-driven systems into production environments at the intersection of frontend, backend, and infrastructure.
Build AI-native interfaces and workflows, integrating LLM-powered systems and agentic architectures.
Own problems end-to-end, from initial requirements to rollout, while working directly with customers.
Trail builds the context layer AI agents run on, providing a governed graph of company rules, exceptions, and institutional knowledge. It's a fast-moving, engineering-driven startup working directly with customers to deploy AI systems into live production.
Provide hardware and firmware deployment support and assist customers with network configuration and integrations.
Troubleshoot technical issues using networking knowledge and documented practices, escalating when necessary.
Act as the single point of contact for customers and collaborate with cross-functional teams.
ExtraHop is a cybersecurity company that provides network detection and response (NDR) solutions, helping organizations gain visibility into cyber threats and network performance issues. The company has been operating since 2007, is recognized as a leader by major analyst firms, and fosters a culture rooted in purpose, integrity, and innovation.
Lead technical discovery and turn ambiguous cyber needs into a tractable plan with clear architecture and acceptance criteria.
Build and integrate AI-enabled security workflows using production software, APIs, telemetry, and security systems.
Deploy, operate, and evaluate AI workflows in customer environments, ensuring security, maintainability, and handover.
Eliza is a technology services company and Advanced-tier OpenAI partner that helps organizations build and deploy AI solutions, including generative AI, custom LLM integrations, predictive analytics, and intelligent automation. The company has a collaborative, mission-driven team focused on real-world AI impact and values adaptability, ownership, and hands-on client collaboration.
Create, refine, and execute procedures for TFDM software installations at sites and in lab environments
Create AIMS tickets and status reports to track discrepancies, adaptations, and installation progress
Collaborate with teammates, site personnel, and vendors to resolve installation and operational issues
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As a leading mission capability integrator, it delivers trusted solutions to protect our nation and allies.
Design, scale, and deploy production-ready computer vision and ML architectures for satellite imagery.
Lead full-lifecycle model R&D from data curation through training, validation, and error analysis.
Drive model robustness across challenging real-world conditions and optimize AWS GPU workloads.
BlackSky is a real-time intelligence company that operates a space-based intelligence platform providing satellite imagery, automated analytics, and monitoring for national security and commercial customers. Its global team is people-first, customer-focused, and works with cutting-edge technology to deliver foresight and strategic advantage.
Independently support and troubleshoot end-user hardware, applications, and connectivity issues across multiple locations.
Maintain and support server environments, network equipment, and retail technologies, including PoS systems and IoT devices.
Travel up to 40% to provide on-site support, participate in on-call rotations, and contribute to infrastructure projects.
Green Thumb is a cannabis company that cultivates, manufactures, and retails cannabis products across the U.S. They are a growing organization that values operational excellence and teamwork, with a focus on supporting retail, manufacturing, and distribution locations.