Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is a growth-stage technology company valued at over $1 billion, reinventing the future of freight using innovative technology. They are a collection of industry veterans and user-centered engineers committed to driving meaningful change with headquarters in Chicago and a globally distributed remote team.
Facilitate deliveries from booking to successful drop-off.
Provide support for our customers and drivers via chat and phone.
Communicate with contacts to ensure deliveries are completed smoothly.
Curri's mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with their nationwide fleet of cars, trucks, and flatbeds. They were founded in 2018.
Manage and triage incoming demo requests, website questions, and general lead inquiries.
Support prospecting, cultivation, conference outreach, and closing deal tasks.
Create and maintain sales resources and templates.
Foundry for Good builds businesses that do good. They support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change. They have a people-first culture.
Act as the first point of contact for company clients.
Resolve complaints and prevent additional issues by improving processes.
Build & maintain a good relationship with assigned carriers based on trust and respect.
Bobtail aims to increase happiness by eliminating inefficiencies in the supply chain, envisioning a supply chain without friction, fraud, waste, and abuse. They value teams, collaboration, communication, iteration, experimentation, and mental health, encouraging a proactive and solutions-oriented approach.
Taking calls from potential AIR Communities customers or future residents
Provide community and lease information as requested
Work with communities and future residents to schedule on-site appointments with leasing consultants
Extenteam revolutionizes the short term vacation rental industry with a proven business model. They are a scaling stage startup of 50, aiming to grow Monthly Recurring Revenue by January 2026 by providing an AI assisted SaaS platform for short term rental businesses.
Set up trucking accounts and maintain client records.
Dispatch shipments, coordinate with carriers, and monitor status.
Review billing, resolve disputes, and prepare freight quotes.
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets like the United States, the United Kingdom, Canada, and Australia. They aim to assist clients in improving business efficiency, enhancing service delivery, or supporting operational functions through task-specific services rendered by qualified contractors.
Execute daily operational tasks within Flowdash workflow queues.
Process routine administrative tasks including data entry and document organization.
Monitor and respond to operational requests and inquiries.
Belltower empowers world-changing fund investments by providing fund administration services to the venture space. They manage over $23B in assets, offering financial reporting, tax, and compliance services to streamline fund management complexities.
Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing.
Develop and create customized shipping solutions based on budget and customer needs.
Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. They're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Dispatch and coordinate truckload freight to approved contractors and broker carriers to ensure on-time pickup and delivery performance.
Monitor all active loads for service risks, delays, missed appointments, equipment issues, detention, layovers, rate discrepancies, compliance concerns, or other service-impacting events, and take corrective action as needed.
Communicate proactively with brokers and contractors to provide service updates, resolve execution issues, and manage service exceptions.
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. They invest in their people and help them grow every day, building an inclusive culture where everyone has a voice and a sense of belonging.
Generate and close net-new business for ShipHawk’s WMS and TMS platform
Own the full sales cycle from prospecting to contract
Lead consultative discovery with operations, logistics, and supply chain leaders
ShipHawk is building the operating system for modern eCommerce fulfillment. Their Warehouse Management (WMS) and Advanced Shipping (TMS) platform helps retailers, wholesalers, and high-growth eCommerce brands optimize their warehouse and shipping operations.
Direct contact with customers to identify opportunities based on needs and requirements.
Prepare technical and economic proposals to assigned opportunities.
Prepare layouts, presentations, calculate budgets and write quotation documents
Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. They seamlessly integrate innovative systems, intelligent software and life-cycle services for warehousing giants.
Take inbound calls from either the customer or the restaurant.
Manage incoming tickets generated from email or text via CRM.
Minor troubleshooting product or service problems reported by the customer or the restaurant.
HungerRush is a leading provider of integrated restaurant solutions. Their flagship cloud POS system, HungerRush 360, makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
Oversee compliance and governance across a vast territory managing over 500 subcontracted Delivery Partners.
Uphold service standards, enforce compliance, ensure commercial efficiency, and enhance safety across the network.
Maintain the integrity of service delivery and foster collaborative relationships within the team.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Deliver fast, accurate, and empathetic support to workplace customers across voice and email.
Troubleshoot issues, follow or adapt workflows, and escalate when necessary.
Develop expertise in products and processes to identify recurring issues and improve customer experiences.
Clipboard exists to help people move up the socioeconomic ladder by connecting professionals with workplaces for on-demand shifts. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.
Develop, implement and manage inbound and outbound logistics for re-commerce operations at our 3PL partners across Europe
Anticipate and translate customer needs into operational processes. Manage systems and workflows for physical products, ensuring efficiency and quality.
Build and maintain strong relationships with internal and external stakeholders. Adapt quickly to changing priorities and conditions, effectively managing complexity and change.
Trove provides the software and operational infrastructure that enables leading brands to recover value from non-new inventory like returns and pre-loved goods through resale, trade-in, repair, and warranty claims. Trove is a Certified B Corporation headquartered in the U.S., with a European office in Berlin, and believes that diversity and gender balance will help them reach their full potential.
Provide proactive updates to customers on deviations and track order status.
Independently resolve escalated issues using provided resources.
Make educated decisions under pressure and anticipate problems early.
Airspace is a tech-enabled freight forwarder that redefines how critical packages are delivered. They leverage data and patented technology to coordinate logistics across a global network of drivers and airlines. Airspace values its employees, with over 300 team members, and fosters a culture of innovation and teamwork.
Build and expand relationships with top North American logistics and backend operations partners.
Manage and own a pipeline of partner-sourced sales opportunities, working alongside go-to-market leadership.
Create and execute business plans with partners to develop go-to-market strategies.
Loop provides confidence where commerce fails, helping merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines, and they balance high empathy with high standards.
Develop project plans and revise as needed to meet changing needs and requirements.
Complete various setup, configuration, and activation tasks.
Communicate project information, including difficult/sensitive information, to customer, team, and management.
EZLynx, a division of Applied, provides innovative solutions to improve how independent insurance agents work. They value their teammates' diverse experiences and backgrounds, welcoming challenges and taking risks to create better outcomes for customers.
Consistently deliver a hospitality-driven, empathetic call and message tone.
Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams
Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.