Responding to customer queries in a timely & effective manner via inbound calls, ZenDesk or other customer support tools
Documenting & logging issues (as well as customer compliments & complaints)
Working with customers to help them go through our application flow when required
They are reinventing consumer credit by using technology to easily tap into people’s assets, focusing on making credit cards cheaper. They are a well-capitalized team with over $250MM in equity funding, comprised of technology and finance executives.
Serve as the primary point of contact for customer and supplier inquiries via phone and email.
Handle medium-volume inbound calls and ensure professional, courteous customer interactions.
Accurately log call outcomes, customer interactions, and case updates in CRM systems.
They are seeking a dedicated and customer-focused Customer Support Agent. The ideal candidate is patient, empathetic, and detail-oriented, with the ability to troubleshoot issues, navigate multiple systems, and adapt quickly in a dynamic, product-driven environment.
Perform accurate data entry into the client’s medical billing system.
Post all insurance payments, invoices, and billing adjustments for assigned accounts.
Conduct audits and coding reviews to ensure accuracy and compliance.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to improve business efficiency by providing high-quality, task-specific services through qualified contractors.
Review physical and electronic documents received on behalf of clients and creditors
Fast-paced data entry using company database and other systems
Follow protocol to ensure the protection of sensitive client information
Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative, personalized financial solutions. They have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas.
Support day-to-day tax operations under the guidance of senior team members.
Assist with the preparation, filing, and organization of U.S. federal and state tax returns, including extensions.
Help track, organize, and support responses to federal and state tax notices.
Belltower Fund Group empowers world-changing fund investments by providing fund administration services to the venture space. As of 2023, they support 29k+ funds representing over $23B in assets under administration, leveraging software to power the service layer for funds.
Collect and consolidate data from various departments.
Input data into Google Sheets and Excel with precision.
Maintain trackers and create presentations with consistent branding.
Aventus is a boutique customer experience BPO in Charleston, South Carolina, providing omnichannel support for over 100+ clients in the e-commerce industry. They value transparency, innovation, and ideas, fostering a positive, people-first environment that emphasizes balance, fun, and thriving together.
Provide technical support to internal and external customers, primarily through phone-based assistance.
Troubleshoot issues, guide users through solutions, and contribute to improving our support knowledge base.
Handle incoming support calls and respond according to SLA standards.
I'm sorry, but I am unable to find enough information about the company to fulfill your request. Please check the job posting, or company website for more details.
Manage written and digital records, including data entry and document management.
Coordinate and manage calendars, schedules, and appointments across different time zones.
Provide administrative support to the recruiting team, including managing the ATS, sourcing, LinkedIn outreach, email outreach, appointment setting, and interviewing candidates.
HIKINEX is finding the best talent to drive organizations forward. They're a dynamic team, dedicated to assisting clients and making a significant impact in a growing company.
Provide operational coordination and reporting support for customer-facing teams.
Build and maintain accurate reports and data trackers required for agreed-upon operational deliverables
Help administer standardized feedback requests and survey processes, compile results, and build reports and summaries as defined in contractor agreement.
Brightwheel is the largest and fastest growing platform in early education. They are trusted by millions of educators and families every day and are backed by top investors.
Manage the Growth Lead’s inbox by prioritizing messages and organizing threads.
Prospect and identify target leads based on ideal customer profiles using LinkedIn and other tools.
Assist with setting up and executing email campaigns and event invitations.
Frontier is a subsidiary of Fresh Prints, a New York-based, fast-growing, fully remote, 150-person company with most of our team in India and the Philippines. Frontier helps companies grow full-time, cross-functional teams abroad by hiring smart people and placing them into the best companies.
Manage client accounts and relationships with a focus on legal tasks.
Prepare and draft legal documents, administrative reports, and correspondence.
Conduct research and summarize findings relevant to client needs.
Jobgether is a company that helps candidates find jobs. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Destination Knot is a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. They prioritize organization, clear communication, and delivering a consistently positive client experience.
Accurately verify and approve invoices before payment, ensuring correct pricing and adherence to company policies.
Prepare and process payments on time, ensuring vendors receive accurate amounts while maximizing early payment discounts.
Track and apply vendor credits for open balances, returns, rebalances, and warranties, ensuring all accounts remain up to date.
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. Lead by their core values of Generosity, Respect, Innovation, Teamwork, and GRIT, they're dedicated to maintaining a supportive work environment.
Support daily operations for assigned facilities under Dozee’s Remote Patient Monitoring (RPM) program.
Ensure patients are fully onboarded, qualified, and tracked for billing readiness through consistent monitoring.
Maintain compliance and maximize revenue outcomes.
Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM company with 280+ employees.
Oversee the full cycle of contract management, from KYC coordination to invoice control.
Communicate proactively with clients during service order preparation to ensure full clarity on contract conditions, billing structures, and implementation steps.
Maintain high levels of customer satisfaction, focusing on clarity, responsiveness, and reliability across administrative and billing interactions.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. The company has 550+ professionals worldwide and its vision is to connect the world to AI.
Assist with order entry and updates in order management and e-commerce systems
Monitor order statuses and report delays, errors, or exceptions
Cross-check orders against available inventory and report discrepancies
20four7VA connects global clients with offshore independent contractors, primarily in developed markets. They focus on improving business efficiency for their clients through high-quality, task-specific services.
Provide online support for client inquiries related to reservations and scheduling.
Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
Maintain accurate client records and reservation details in internal systems.
Destination Knot focuses on providing services related to reservations, scheduling, and client service. They are detail-oriented and offer a structured and supportive team environment in a virtual environment.
Handle customer interactions across chat and email with professionalism and empathy.
Log, track and resolve customer cases efficiently using Salesforce and other internal tools.
Provide clear and concise updates to internal teams, ensuring seamless customer experiences.
Newsela is an education company. They bring engaging, accessible content to classrooms, helping students develop literacy skills and a lifelong love of learning.
Assist with reservation and scheduling requests submitted by clients
Support booking coordination across various service categories, including accommodations and related services
Maintain accurate client records and reservation details in internal systems
Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist. The company provides support with client reservation requests and provide administrative support related to booking and scheduling services.