Serve as the primary point of contact for Spanish-speaking clients, handling inbound and outbound calls.
Organize information coming out of intake, track outstanding items, drive follow-ups to completion.
Support attorneys and paralegals with document preparation, e-filings as assigned, and backend case organization.
Flexner Houser Injury Law is a Wilmington, North Carolina personal injury firm. They are known for strong communication, responsiveness, and community involvement that extends beyond the courtroom. The firm has served North Carolinians for 25+ years.
Initiating courtesy calls to clients upon case assignment and providing detailed explanations of the reduction process.
Meticulously logging phone calls, case statuses, and documents into the online document management software.
Ensuring the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list.
The Ward Law Group is a leader in personal injury, serving the community and driving results. Voted as one of the best places to work for the past two years, they offer an innovative and fast-paced environment where employees are empowered through collaborative team efforts.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve.
Create, update, and maintain client records within the company’s CRM database.
Communicate primarily in Spanish, review client responses and comments, and update the CRM accordingly.
Assist with client documentation using Dotloop and ensure CRM data and client records remain accurate and organized.
SnappyCX is looking for a dependable CRM Administrative Assistant to support CRM management and administrative tasks for their client. Our client is a real estate company that supports clients through the home buying, selling, and property upgrade process.
Create, update, and maintain client records within the company’s CRM database.
Communicate primarily in Spanish, review client responses and comments, and update the CRM accordingly.
Ensure CRM data and client records remain accurate and organized.
SnappyCX is seeking a dependable Bilingual CRM Administrative Assistant to support CRM management and administrative tasks for their client. Our client is a real estate company that supports clients through the home buying, selling, and property upgrade process.
Manage inbound and outbound calls, process patient referrals, and coordinate scheduling.
Ensure accurate documentation and take ownership of referral outcomes.
Communicate with patients in English and Spanish, clarifying details and providing empathetic support.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. We aim to improve business efficiency and service delivery through high-quality, task-specific services rendered by qualified contractors.
Establishes a connection with customers to gather and capture information, to file a first notice of loss claim
Provides an overview of the basic claims process and information of a general nature to customers.
Receives, screens, and routes incoming telephone calls and other electronic correspondence.
Integon is a division in Mexico of one of the largest insurance companies in the United States of America. They provide support to its insurance company affiliates, offering property and casualty insurance products and have been certified as a Great Place To Work since 2019.
Answer inbound calls with professionalism and customer service.
Assist with appointment scheduling calls and follow up on missed appointments.
Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.
New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.
Answer incoming calls and explain Manifest’s services.
Review leads and classify lead strength.
Ensure lead data is complete and entered correctly.
Manifest is rebuilding the legal system, starting with business immigration. They pair top attorneys with software to help global talent live and work in the U.S. This company is backed by world-class investors and scaling fast.
Provide outstanding customer service through phone and email, promptly addressing inquiries and resolving issues.
Serve as a primary point of contact for Spanish-speaking clients, ensuring their needs are met with empathy and efficiency.
Collaborate with cross-functional teams to quickly solve customer challenges and document client interactions thoroughly for future reference.
Our client is a leader in providing tech-centric managed services and is committed to delivering exceptional customer support solutions. Our latest project revolves around enhancing our customer service team with skilled communicators to ensure top-tier service and satisfaction for our clients in a diverse and multinational environment.
Open insurance claims and serve as the primary liaison with adjusters and carriers.
Request, track, and organize medical records, bills, and police reports.
Ensure treatment progression and awareness of treatment outcomes.
EvenUp is on a mission to close the justice gap using technology and AI. They empower personal injury lawyers and victims to get the justice they deserve. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed.
Enter new cases in the Agency Management System and monitor the New Business email inbox.
Review applications, submit offers, order medical exams, and track case progress.
Maintain relationships with agents and underwriters, and seek ways to improve processes.
Modern Life is a technology-enabled brokerage that uses digital tools and expert support to empower advisors with life insurance. They are backed by $35M from top-tier investors including Thrive Capital, New York Life, and Northwestern Mutual, and are experiencing high growth.
Handle inbound and outbound calls with professionalism and efficiency.
Listen to understand customer needs and provide accurate solutions.
Use internal systems to manage accounts and process claims.
MCI is a fast-growing tech-enabled business services company in the USA, with a call center footprint and operations across multiple countries. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions, employing 10,000+ individuals.
Answer and manage a high volume of inbound calls from customers.
Assist clients with common insurance related requests, including payments, vehicle changes, policy updates, address verification, and basic coverage questions.
Process daily transactions and payments received from customers.
Inside Out Insurance is a fast-growing, full-service insurance brokerage based in Texas, serving a diverse customer base across auto, home, business, commercial, life, and health insurance lines. The company values reliability, professionalism, and excellent communication, especially because customer interactions require clear bilingual support in both English and Spanish.
Prepare renewal quotes for contracts and submit to clients.
Manage agreements efficiently and accurately, updating the contract management system.
Partner with Sales and Customer Success to save at-risk renewals.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.