Engage and qualify leads, prequalifying leads generated by marketing efforts through telephone, chat, or email.
Clearly communicate Lodgify’s value and benefits, adapting the approach to each customer’s specific needs.
Drive high activity targets, managing a high volume of inbound chats and calls, uncovering customer needs, and positioning Lodgify as the best-fit solution.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. They're a team of 380+ people representing over 60 nationalities.
Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.
Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.
Source and engage with high-potential prospects and companies.
Develop and execute outreach strategies via email, Zoom and social channels.
Diligently record and manage prospect and company information in Salesforce.com.
Smartling provides a cloud-based, AI-enabled translation platform that combines a Neural Machine Translation Hub and professional language services. The company is profitable and backed by Battery Ventures, supporting company growth and expanding their market share and leadership position.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.
Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Manage a portfolio of 100-150 accounts with responsibility for revenue targets and renewal rates.
Develop and execute strategic account plans, setting goals and revisiting strategies throughout the year.
Identify and pursue cross-selling opportunities based on institutional research needs, with a focus on non-journal products.
Wiley is a trusted leader in research and learning, providing solutions and services for knowledge seekers. With over 200 years of experience, they empower innovators to advance discoveries and shape minds, fostering continual learning and internal mobility for their employees.
Lead standard renewals for our upmarket segment, balancing hunting for expansion and logo retention.
Protect logo retention and ARR outcomes in every renewal, working with the Sales & Success team to effectively trade value for value with our enterprise plan customers.
Continuously refine renewal processes, tooling, and communications to improve efficiency and customer experience.
Zapier is a company that builds and uses automation every day to make work more efficient, creative, and human. They are a scaled company giving employees 0→1 startup energy, ownership, and autonomy within the resources of a scaled company.
The Account Executive is responsible for developing and maintaining relationships with new and existing customers or partners. They will develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities. The position proactively initiates contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve.
Craft and manage high-quality Spanish CRM content.
Translate and localize English content into the Spanish language, ensuring cultural relevance and accuracy.
Maintain the integrity and quality of our content despite tight deadlines, reflecting our brands’ standards and voice.
Medier is a marketing agency that considers themselves creative partners to their clients offering a comprehensive suite of expert services. They hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.
Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
Provide excellent customer service in a timely and positive manner.
Build rapport and maintain positive relationships with existing members to understand their needs.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. They are made of passionate people from various backgrounds and are driven to fix a broken system.
Accountable for managing contract fulfillment with focus on time, quality and cost.
Coordinate service delivery activities between the organizational units and supervise their work.
Manage financial and service reporting, along with the monthly billing procedure.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and provides IT and telecommunications services with more than 5300 employees.
Serve as the primary point of contact for Spanish-speaking clients, handling inbound and outbound calls.
Organize information coming out of intake, track outstanding items, drive follow-ups to completion.
Support attorneys and paralegals with document preparation, e-filings as assigned, and backend case organization.
Flexner Houser Injury Law is a Wilmington, North Carolina personal injury firm. They are known for strong communication, responsiveness, and community involvement that extends beyond the courtroom. The firm has served North Carolinians for 25+ years.
Secure new clients for an accounting workflow automation solution.
Drive sales cycle through product demos and follow-up calls.
Build relationships with key influencers via outbound efforts.
Jobgether helps partner companies find the right candidates for their job openings using an AI-powered matching process. They value quick, objective, and fair reviews of applications to identify top-fitting candidates.
Process customer replacement requests and ensure accurate tracking in the system.
Provide clear instructions to customer support & customer success on return procedures.
Assist Sales and Fulfilment teams through quote to cash process.
Motive empowers those in physical operations with tools for safety, productivity, and profitability, offering a unified system for managing various operational aspects. They serve nearly 100,000 customers, from Fortune 500 enterprises to small businesses across diverse industries, promoting a culture of innovation and impact.
Initiating courtesy calls to clients upon case assignment and providing detailed explanations of the reduction process.
Meticulously logging phone calls, case statuses, and documents into the online document management software.
Ensuring the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list.
The Ward Law Group is a leader in personal injury, serving the community and driving results. Voted as one of the best places to work for the past two years, they offer an innovative and fast-paced environment where employees are empowered through collaborative team efforts.
Owning vendor relationships for Portuguese (Portugal & Brazil)
Planning and aligning resources for upcoming campaigns
Supporting the Talent Finding team with recruitment efforts for specialized tasks and subject areas
RWS unlocks global understanding by growing the value of ideas, data, and content. The company celebrates difference, is inclusive, and believes that diversity makes it strong, expecting employees to live by the values that unite them to partner, pioneer, progress, and deliver.